Trustmarque Solutions Limited

Trustmarque Varonis SaaS Data Security Platform

Varonis is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation.

Features

• Accurate data inventory: Find, classify, label, secure sensitive data.
• Flexible policies: Library of hundreds of customizable classification rules.
• Data access intelligence: Control net permissions, reduce exposure/compliance risk
• Policy automation: Automated remediation for exposures, unnecessary permissions, misconfigurations.
• Cross-platform audit trail: Searchable data access and granular permissions.
• Data-centric UEBA: Detect abnormal activity to stop data breaches.
• MDDR: 24x7x365 incident response, threat hunting & forensics.
• DSPM: Reports and dashboards show meaningful risk reduction.
• Email security: Detect exposures, email-based attacks & insider threats.
• Compliance: posture against GDPR, CAF, NHS DSPT, NIST, ISO27001.

Benefits

• Improve your data security posture automatically.
• Enable the safe rollout/use of generative AI/LLMs (e.g. Co-Pilot).
• Accurately discover, classify, and label sensitive data.
• Monitor cloud data activity and prevent exfiltration.
• Enforce least privilege, labels, and secure settings.
• Detect abnormal activity from APTs and insider threats.
• Fix critical SaaS misconfigurations and third-party app risk.
• Automate compliance regulations and frameworks.
• Lock down sensitive mailboxes and stop exfiltration.
• Reduce risk and minimize cyber insurance claims.

£6.39 a unit a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@trustmarque.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

340953492032919

Contact

Lorraine Spence
01904 924089
tenders@trustmarque.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: V=The Varonis Data Security Platform offers both SaaS and self-hosted deployment options. Our cloud-native Data Security Platform is hosted by Varonis and delivered as software-as-a-service (SaaS). Our SaaS platform can monitor and protect both cloud and on-premises data. Our self-hosted Data Security Platform can be deployed either on-prem or in any private cloud that can run Windows servers (e.g., Azure, AWS, Google, etc.).
• System requirements:
  • Windows Server 2019/2022 Standard or Enterprise (x64) (Fully Patched).
  • 8 Core, 2 GHz or better CPU
  • 16 GB RAM minimum
  • 250 GB Drive (required to be on C:\\)
  • .NET Framework - 4.7.2 or 4.8

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Varonis standard support is available Monday to Friday from 9am to 9pm local time. 24/7 support can be accessed for an additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Tickets are opened through the Customer portal on help.varonis.com and can be updated online or via email.; Varonis Support has 3 tiers of response- FLS (T1), Tier2, Tier 3. Most cases that are open by SEs/Partners/customers will be received by FLS, and escalated according to need. SLA is defined upon the level of Support Services the customer has purchased and the severity of the case. For further details, please see "Varonis Support Principles" document.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training can be completed by leveraging Varonis Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done online. In addition, Professional Services can provide online or on-site training that is more customised based upon specific products and use cases/business needs for the customer. Varonis also offers additional learning resources (ex: how-to documents and videos) in the Customer Community portal.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Resources are available on our Varonis Community website, with a library of guides and videos. Varonis Engineers are available to support the on-boarding and off-boarding process.
• End-of-contract process: Users can create and extract Varonis reports from their environment and data within the platform until the subscription expires. Varonis only collects and stores metadata on the platform. No customer files are stored on the platform.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AAA
• API: Yes
• What users can and can't do using the API: Varonis has exposed APIs in its core SaaS, DatAdvantage, DataPrivilege and DatAlert platforms. These APIs expose reports, file; Page 7 of 18; www.varonis.com; system change information, the capability to change permissions and group membership through the Varonis Commit Engine, and Authorisation and Entitlement review workflows through SOAP and REST APIs.; Varonis APIs can also be used to feed alerts to other security tools e.g. SIEM and SOAR solutions.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Reports can be customised, automation and policies can be customised, Alerts and Rules can be customised.

Scaling

• Independence of resources: Varonis is designed in high availability. Our SaaS and DAC platforms are cloud native solutions which are scalable and elastic for users onboarded.; Our selfhosted platform components are scoped based on the organisations size and we offer documentation to support the increase system specification should there be a need to increase resources for the platform.

Analytics

• Service usage metrics: Yes
• Metrics types: Varonis can provide metrics on: platform run/uptime, system health, event collection, past incidents, scan progress.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Varonis

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. All data processing is performed at the customer facility, under the control of customer staff.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: After the subscription has expired Varonis metadata collection and data processing will cease. The customer can then decommission their collectors and disable relevant service accounts used by Varonis.; Retention of Subscriber Data - Our default retention policy is a sliding window of 180 days during the subscription term (unless a longer period was approved by Varonis, at its sole discretion, at the request of the Client). Upon the end/termination of the subscription term, Subscriber Data which is held by Varonis at such time shall be kept for a period of up to 30 days after termination of the subscription.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • Excel
  • HTML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • Syslog

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Varonis is designed in high-availability. SaaS and DAC platforms are cloud native with 99% availability over a rolling 90 days. For selfhosted, the components can be made highly available, and we offer disaster recovery best practice documentation.; Varonis will use commercially reasonable efforts to assure that Subscriber is able to access the Varonis’ web application of the Subscription Services at least 99% of the time, as measured by Varonis over the course of twelve months period(s) (Availability). If Varonis does not meet the Availability commitment, Subscriber will be eligible to receive Service Credit as described in Varonis SaaS Support Policies.
• Approach to resilience: Available on request.; Our SaaS solution is hosted in a UK South region with resiliency provided by 3 availability zones.
• Outage reporting: Publicly available dashboard. With the option to subscribe to email updates.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Varonis authenticates via Active Directory. In cloud, using Microsoft Entra ID.
• Access restrictions in management interfaces and support channels: Varonis has application Role Based Access Control and resource based custodianship. There are currently 28 different roles. RBAC and Custodianship provides:; • Separation of front-end user roles and back-end solution configuration roles; • Segregate resource views by administrative region or resource type; • Asia-Pac administrators can only see Asia-Pac Servers; • SharePoint administrators can only see SharePoint resources; • Content based access separation for lower level operational IT roles.; • Hide information views such as sensitive content locations from Help-Desk admins.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: Varonis authenticates all access, including management access, using active directory. In cloud, using Microsoft Entra ID.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Standards Institution of Israel
• ISO/IEC 27001 accreditation date: 08/01/2021
• What the ISO/IEC 27001 doesn’t cover: There are no exceptions, the certification covers - Development, Research, Software Delivery, Support, Professional Services, Delivery Cloud Based Software Solutions, Sales, Training, Project Management, Design and planning of risk assessment, protection of information systems, security of corporate and cloud networks.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 05/17/2022 DatAdvantage Cloud - 01/11/2023 SaaS
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: The certificate covers relevant security controls in place for the services offered by Varonis.
• PCI certification: Yes
• Who accredited the PCI DSS certification: 1 Cyber Valley
• PCI DSS accreditation date: 30/11/2023
• What the PCI DSS doesn’t cover: Varonis has completed an SAQ-D for Service Providers and Attestation of Compliance (AoC) which can be provided upon request. The Varonis Service has not been designed to store or process cardholder data. There is, however, a very low-level risk of card contamination within the file analysis process. To mitigate this risk, the requirements for card transmission and encryption were assessed as part of the assessment.
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27017:2015
  • ISO 27018:2019
  • SOC2
  • ISO/IEC 27701
  • NIAP Common Criteria Certification
  • HIPAA
  • Data Privacy Framework

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: • ISO 27017:2015; • ISO 27018:2019; • CSA CCM version 4.0; • SOC2; • ISO/IEC 27701; • NIAP Common Criteria Certification; • HIPAA; • Data Privacy Framework; • CSA STAR certification; • PCI-DSS
• Information security policies and processes: CISO leads the global security teams and is responsible for internal infrastructure and cloud production security programs. CISO also directs and oversees the development and review of information security policies, standards, and guidelines. The security standards are scoped for all our cloud solutions. Our compliance program constantly evolves to keep cloud infrastructure, policies, and standards updated with industry best practices. This compliance also includes regular independent external audits.; Varonis has nearly 30 security policies in place, covering various security domains in our documentation and aligns policies with various ISO/IEC standards (27001, 27017, 27018, and 27701), NIST 800-53, AICPA, and GDPR.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Varonis provides customers with maintenance and upgrade releases periodically. We ensure customers are notified of new versions via email and/or the Varonis customer portal. When implemented within the customer's cloud environment configuration and change management processes are the responsibility of the customer.; Varonis maintains an inventory of our components to ensure they are monitored and tracked.; Changes within all our environments are subject to a structured change-management procedure. They undergo design and impact analysis and are continuously monitored. As with all our processes, the procedure is subject to annual external audits (SOC 2 and ISO/IEC 27000 series).
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Varonis has a Vulnerability and Threat Management Policy. Varonis systems are scanned and results are reviewed by the CISO and IT departments. Security vulnerabilities are remediated within the timeline defined within the policy which includes procedures decided by the CISO for zero-day and other urgent patches.; We deploy patches according to Varonis internal policy which aligns with industry standards and best practices. Our patch management policy requires security updates be installed promptly.; Our SOC teams constantly monitor sources to ensure they are informed of new threats and vulnerabilities.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Varonis' Security Operations Centre, which comprise information security personnel are responsible for the review and/or monitoring of information security incidents or events. Our SOC and Cloud operations teams constantly monitor our environments to ensure they are aware of any threats or security incidents. We have processes and playbooks in place to respond to threats and incidents.; Varonis responds to incidents according to our internal incident management policy and processes which align with industry standards and best practices. The Incident Response Team analyses and validates each incident, following a pre-defined process and documenting each step taken according to Varonis internal policy.
• Incident management type: Supplier-defined controls
• Incident management approach: Varonis has an Incident Response Policy that includes notification to the relevant stakeholders (including customers) as needed. Varonis will notify customers with all relevant information and cooperate with reasonable requests for information. This policy is aligned with industry best practices and included preparation, identification, reporting, containment, discovery, eradication, recovery, and post incident report.; We test our response plans periodically with a red team and a blue team. As highly qualified and experienced security professionals and forensic experts, our IR team is trained to detect and respond quickly to any security incident.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Trustmarque's Environmental Policy and Carbon Reduction Plan include delivering and supporting actions on reducing our carbon footprint and our impact on climate change. We have set a target to achieve net zero by 2035. Our policies include 'Virtual First 'meetings, energy reduction plans, flexible working, green software solutions and associated services from innovative suppliers to promote digital environmental innovation, promoting sustainable procurement. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.

  Covid-19 recovery

  Trustmarque can provide re-training for those left disadvantaged by Covid-19 through skills training, CV and interview workshops. We promote employment and skills by working with Buyers to identify individuals who can benefit from our incentives, which can include workshops to develop and help those who face barriers to employment and increase digital accessibility for communities and hard to reach groups. We can also provide access to apply for apprenticeship and work experience opportunities. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.

  Tackling economic inequality

  Trustmarque tackles economic inequality through operating a diverse supply chain including many SMEs and micro businesses. Our access to a broad range of suppliers ensures both resilience and capacity. Trustmarque is continuously refining our supply chain to meet the ever-changing needs of our customers and to ensure we can always offer the best solution through capability, capacity and resilience at the best price. Our vendor agnostic approach among suppliers allows us to support innovation and disruptive technologies to deliver lower cost and/or higher quality goods and services to customers. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.

  Equal opportunity

  Trustmarque operates an Equal Opportunities policy that outlines our commitments including creating a workforce that reflects the diversity of our communities. Other initiatives include supporting disabled people to develop skills and supporting in-work progression. Trustmarque is a Level 1 Disability Confident employer, demonstrating our commitment to employing a diverse workforce so all can flourish. We are committed to a policy of treating all its employees and applicants equally. We are committed to creating an environment where diversity is valued and respected and where our people can bring their different perspectives, and whole selves to work. Inclusivity and equal opportunities for all colleagues are paramount. Trustmarque is a Living wage employer, and we offer 14–18-month apprenticeships. In February 2024 we launched Encircle our DEI network – made by colleagues, for colleagues to support Diversity, Equity, and Inclusion in the workplace. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.

  Wellbeing

  We align our approach to mental wellbeing to the six standards in the Mental Health at Work commitment, including staff work and wellbeing sessions, flexible working, speak-up policy, etc. We have a dedicated team of qualified Mental Health First Aiders who offer support to all Trustmarque Group Colleagues to offer advice regarding how to support and signpost – this is linked to the ALGEE mental health action plan. The Work+Wellbeing team also facilitate workshops or share resources to support wellbeing within the workplace, this can be found on our Work+Wellbeing team via the Trustmarque Hub. We have an Employee Assistance Programme which is available 24/7 to all Trustmarque Group Colleagues. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.

Pricing

• Price: £6.39 a unit a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Varonis offers a free Data Risk Assessment, including:; Cyber Resiliency, Insider Threat Risk, Compliance Risk (e.g. GDPR), Ransomware Readiness, Data Security Posture Management, 3rd-party app risk, M365 Risk, Co-pilot readiness assessment.; Report details at-risk sensitive data, excessive access controls/misconfigurations, quantified risks, identifies vulnerabilities across identities/data stores, recommended-steps to improve data-security-posture.
• Link to free trial: https://info.varonis.com/en/data-risk-assessment

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@trustmarque.com. Tell them what format you need. It will help if you say what assistive technology you use.