Encordia Consulting Ltd

Cloud Low-Code Delivery Expertise

Encordia provides consultancy services including guidance on product selection and Quality Assurance (QA) expertise in low-code application platforms. We combine practical experience with technical expertise across architecture, data, and programme management.

Features

• Strategy, implementation, and consultancy services around low-code technologies
• Vendor management, including major systems integrators and low-code development teams
• Drive commoditised, organisation-specific solutions
• Low-code and mobile vendor and product selection
• Process and design for your low-code solution
• Roadmap and blueprint design for solution build and migration

Benefits

• Independent consideration of best-of-breed solutions, tools, and services
• Improved agility and increased operational efficiency through reduced processing time
• Alignment with strategic business and technology objectives
• Alignment with strategic technology objectives
• Business delivery roadmap
• Informed and engaged stakeholders throughout service delivery

£650 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.yapp@encordiaconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

342299218131640

Contact

Martin Yapp
07775687828
martin.yapp@encordiaconsulting.com

Planning

• Planning service: Yes
• How the planning service works: Encordia works with clients to understand their specific requirements and the current state of their cloud capability, including the skills currently present within their organisation. Following an enterprise agile delivery approach aligned to the GDS framework, we work collaboratively with our clients to select a solution and provide guidance through the project lifecycle to deliver the solution.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: At an early stage, Encordia will engage with the client project team in order to determine if any training will be required later in the project. The Training Strategy is used to gain agreement from the client over what training is required and how it will be delivered. It is used where these have not already been covered in sufficient detail in the requirements. The scope of training can cover training for users, system administrators and technical support staff (usually when client technical staff are unfamiliar with the Cloud technologies being provided). It can be provided directly by the Encordia team or on the basis of train-the-trainer (usual for user training with a large user population). On larger projects a formal Training Needs Analysis (TNA) stage can be conducted. This consists of:; • Issuing questionnaires to the future trainees to understand existing skills and needs; • Analysis of the results; • Leading to decisions on most appropriate training methods; ; Alternatively, a more concise TNA stage can be conducted by meeting with client representatives and using their understanding of the likely skills of trainees to propose the training methods.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Encordia can provide services to help you define a migration strategy. Each migration exercise for both software and data is different, making it imperative that each project with migration requirements prepares a migration strategy and plan. Encordia will engage with the client to gain an understanding about the scope of what is to be migrated, relative importance and criticality of the functionality and data. Considerations to be taken into account during the process: ;  • High-level phasing and sequence of, new software, data migration, and testing;  • Timing of the above steps with the business cycles: e.g., closed periods and periods of high business activity;  • Testing approach must involve client staff wherever possible as this can form part of the acceptance criteria and helps client staff training and buy-in;  • Migration strategy will be formally agreed with the client
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our assurance activities can be undertaken at any stage of the lifecycle of a programme to provide sponsors and stakeholders with independent, honest feedback, supplying pragmatic recommendations for improvement where necessary.; Encordia can assist with the development of testing strategies or test management:; • Test strategy & approach – development of an end-to-end testing strategy, including full requirement traceability, appropriate test framework, setup and use of test harnesses, test phasing, test data management, tooling and execution management; • Development of a test harness – determination and setup of tooling and processes required to drive repeatable, production-like, and efficient test execution; • High volume test management with execution performance, bottleneck management and performance tuning; • Test Execution & management – Encordia can lead or assist your team, contractors or other suppliers through the preparation and execution of all test phases, ultimately leading to a successful cutover and go live.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Not Applicable

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Mon-Fri 9am to 5pm: Priority 1: Within 1 working hour Priority 2: Within 4 working hours Prioirty 3: Within 2 working days Priority 4: Within 5 working days Support on Saturday and Sunday available through special arrangement.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Mon-Fri 9am to 5pm: Priority 1: Within 1 working hour Priority 2: Within 4 working hours Prioirty 3: Within 2 working days Priority 4: Within 5 working days Support on Saturday and Sunday available through special arrangement. Support costs are dependent on scope and level of support required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We recognise the urgent need to address climate change and acknowledge our responsibility to minimise Encordia's environmental impact. As a consultancy organisation based in the UK, we are committed to taking proactive measures to mitigate climate change and promote sustainability in our operations and client engagements. ; ; Sustainable Transportation: Company vehicles provided by Encordia are electric vehicles only and we encourage the use of low-emission vehicles for all travel. We support the government’s Cycle to Work scheme and provide company pool bicycles where appropriate. We see this as an excellent opportunity to create discussion, debate and ownership of environmental impact within our business, and further into our society and day-to-day lives. ; ; Waste Management: We minimise waste generation by adopting sustainable procurement practices, reducing paper use to an absolute minimum and promoting digitalisation and electronic communication. We have implemented recycling programs for paper, plastics, glass, and other recyclable materials and encourage our employees to participate actively in waste reduction initiatives in our offices and at their home offices. ; ; Monitoring and Review: We regularly monitor and evaluate our environmental performance, track progress towards our climate change goals, and review this policy periodically to ensure its effectiveness and relevance. Feedback from employees, clients, and other stakeholders are solicited and considered in the ongoing improvement of our climate change initiatives.

  Tackling economic inequality

  Creating opportunities for those within a deprived area, or those who face barriers to employment: Our coding bootcamp scholarships focus on supporting individuals who are from socio-economic or diverse backgrounds into a career in software development and technology. The coding bootcamps are in Norwich, Cambridge, Hull and Liverpool and are through a partner company, Tech Educators Ltd. Tech Educators actively work with DWP and local councils to secure those from deprived areas who are interested in a career in software development and technology to achieve a future in software development.; ; Creating new skills in a high growth industry with mass skills shortages: Encordia is committed to the Tech Educators model of taking individuals from a position of being ready to work building the necessary tech skills ready to work in industry, to a place of ready to contribute. This means having the skills required to deliver outcomes and impact within the organisation where they work. For Encordia, this means we have a close relationship with recent graduates of the coding and software development bootcamps. Interviewing graduates that will be a good fit culturally and the work we are delivering in line with the contract, and other projects we undertake. In this ready to work, ready to contribute model, we support new entrants to the industry with a job receiving above the national living wage, and support with training, learning and adoption of new skills relevant to have an impact in the industry.

  Equal opportunity

  Reduce the disability employment gap: We support individuals from a neurodiverse background into a career in coding. This is achieved both through our current employee pool, as well as through the scholarships we offer. ; ; Tackling workforce inequality: At Encordia, we are incredibly proud of the level of representation of diversity throughout our organisation. We have strong representation at all levels of individuals from the BAME community as well as excellent gender representation within senior positions within the organisation. Encordia is committed to ensuring that we provide a diversity of thought and culture as the organisation continues to grow. ; ; Anti-discrimination: We will not tolerate discrimination, harassment, or victimisation of any kind against employees, clients, or service users. Employees who believe they have been subjected to discrimination, harassment, or victimisation are actively encouraged to report their concerns promptly. Reports are treated confidentially and investigated impartially. ; ; Our responsibilities: All employees have a responsibility to treat each other, clients, and service users with dignity and respect and to uphold the principles of equal opportunity and diversity in the workplace. Managers and supervisors have a particular responsibility to ensure that their decisions and actions promote equal opportunities and that any concerns or complaints are addressed promptly and effectively.

  Wellbeing

  We are committed to promoting the health, safety, and wellbeing of our employees. We recognise that our people are our most valuable asset, and their physical, mental, and emotional wellbeing is paramount to their success and happiness. All of our staff are offered company funded private medical care as part of their employment package, including specific coverage for mental health support and advice. Our team are versed in recognising warning signs and supporting individuals who may be at risk or vulnerable, and we provide 1 to 1 sessions on a regular basis with our Director of HR to each employee. We encourage work-life balance and flexibility through policies such as flexible working hours, remote work options, and paid time off for self-care. To create a culture of wellbeing, we promote a culture where seeking support for mental health concerns is encouraged and normalised, and where employees feel safe to share their experiences without fear of stigma or discrimination. We celebrate successes and achievements, both personal and professional, and recognise the importance of taking time to recharge and rejuvenate. We regularly assess the effectiveness of our wellbeing initiatives and make adjustments as needed to ensure they meet the evolving needs of our staff.

Pricing

• Price: £650 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.yapp@encordiaconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.