EUROMONITOR INTERNATIONAL LIMITED

Euromonitor Passport

Euromonitor is the world's leading provider for global business intelligence, market analysis and consumer insights. From local to global and tactical to strategic, our research solutions support informed decision making. Our Passport database is supported by research from 1000+ analysts in 100 countries worldwide, with also region and industry specialists.

Features

• Global strategic intelligence research database
• Local and international statistics
• Unlimited access for queries and training, both remotely and onsite
• Remote access through username and password authentication
• Multi-country coverage of products, services, companies, channels, consumers
• Multi-country coverage of economic, demographic and social trends
• Reports and stats updated on annual to monthly basis
• Interactive dashboards and forecasted data available
• Industry market size, company and brand share data available
• Save searches in unique user profile and access downloads

Benefits

• Empowering users with access to world class insights
• Quoting a well-recognised source on market shape and performance
• Great tool for regulatory, policy and trade deicsion-making
• Updates give better picture of the industry over the year
• Methodology allows insights to be connected with industry and economy
• Easy exporting beneficial for quick analysis
• Tracking sustainable, innovative concepts by companies
• Public Sector and Government departments will relate to content

£15,000 to £250,000 a licence a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jeremie.tensokolo@euromonitor.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

342346207774039

Contact

Jeremie Tensokolo
+44 20 8175 8010
jeremie.tensokolo@euromonitor.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Constraints might include planned maintenance arrangements or support being limited to specific hardware configurations.
• System requirements:
  • Supported versions of browsers (Chrome, Firefox, Microsoft Edge or Safari)
  • Enabling JavaScript, cookies and TLS 1.2.
  • Some features use iframes. Appropriate browser security needed

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support is provided during UK working hours only ie 09:00am - 17:00pm. Response times are 48-72 hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Euromonitor will continuously communicate with the client in understanding how we can best support the organisation, divisions, departments and users to utilise Passport to its full extent.; ; Clients will be assigned an Account Manager for queries and service management. ; ; Depending on client need and preference, they will agree regular service updates at which provision can be reviewed to ensure the service is meeting the clients’ needs.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Users will have access to both online and onsite training for Passport. User documentation is also available on request.
• Service documentation: No
• End-of-contract data extraction: Please refer to the CLA document attached
• End-of-contract process: The price of the contract is for the usage of the database, there are no additional costs that occur, unless the users would like more coverage of industries or countries, which is discussed with the Account Manager as an add-on to the existing subscription.; Once the end of the contract is near, the Account Manager will be in contact to remind users that access will end and users will no longer be able to view or download data from our Passport database

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: The Euromonitor International API (Application Programming Interface) is a set of HTTP-based web services that grants access to the statistics data in client Passport subscription. ; ; Euromonitor International’s API provides developers access to the API portal. A user of API portal should be familiar with consuming web services over HTTP: user need to understand HTTP verbs and request/response composition. ; ; The Euromonitor International API allows client to access and integrate market sizes, company share and brand share data from your organization’s Passport subscription with other applications. ; ; Endpoint ; ; No of Requests ; ; Window of Time ; ; Per ; ; Extract Brand Share Data ; ; 20 ; ; 60 Minutes ; ; User ; ; Extract Company Share Data ; ; 20 ; ; 60 Minutes ; ; User ; ; Extract Market Size Data ; ; 20 ; ; 60 Minutes ; ; User ; ; Get File Download URL ; ; 20 ; ; 5 Minutes ; ; User ; ; Get Job History ; ; 20 ; ; 5 Minutes ; ; User ; ; Get Job Status ; ; 20 ; ; 5 Minutes ; ; User ; ; Job Cancel ; ; 20 ; ; 5 Minutes ; ; User
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users can only customise the license in terms of content. This can be discussed with the Account Manager. Users will be able to save searches in their personal profile.

Scaling

• Independence of resources: Passport is a cloud based platform that scales dynamically based on demand.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Reports and statistics are available for export. Users can download reports in PDF and PowerPoint format. For Statistics and graphs, users can download to Excel.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel
  • PowerPoint
  • PDF
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Most of the core Passport components are active/active in Azure, specially 'West Europe' and 'West US 2'.; ; RTO is 1 hour.; ; RPO is 5 seconds.
• Approach to resilience: It is designed in an active/active such that if one component fails, another takes over transparently.
• Outage reporting: Email alerts to administrators.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: We restrict access based on the license the customer has purchased.; Support channels - Access restricted by verifying customer identify (via telephone call).
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: We have our own policies which are aligned to ISO27001.
• Information security policies and processes: We have our own policies which are aligned to ISO27001. We have an ISMS (Information security management system) aligned to ISO27001.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We have our own policies that are aligned to ISO27001. We have a standard response document that is available upon request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: - Regarding potential threats, we have multiple sources including XDR and targeted threat intelligence. ; ; -We deploy patches depending on severity, ranging from within 24 hours to 30 days. ; ; - Regarding information about potential threats, referencing the first point. Additional information is available in the standard response document.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We have a 24/7 managed security operation centre, that identifies any potential compromise and responds immediately based on severity and perceived threat.
• Incident management type: Supplier-defined controls
• Incident management approach: We have our own policies that are aligned to ISO27001. We have a standard response document that is available upon request.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  We are signatories of the United Nations pact to encourage businesses worldwide to adopt sustainable and socially responsible policies and to report on their implementation, using their 17 Sustainable Development Goals.

  Equal opportunity

  Pathways to Gender-Inclusive Economic Development in Sub-Saharan Africa; Supporting work that makes a real difference is key to our DNA. In fact, a recent study focused on women's economic empowerment in Sub-Saharan Africa was partially sponsored by our Pro Bono programme. ; ; Within this study we identify growing economic sectors in each of the 13 countries in Sub-Saharan Africa that hold the most promising and lucrative opportunities for women, especially young women.

  Wellbeing

  Each year, we spend 1% of our turnover on charitable projects chosen by our staff. That means over £1 million this year and rising as the company grows.

Pricing

• Price: £15,000 to £250,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jeremie.tensokolo@euromonitor.com. Tell them what format you need. It will help if you say what assistive technology you use.