ILLUMINET SOLUTIONS LIMITED
CX Ninjas - EXcellerate Plan
EXcellerate PLAN provides a structured, one‑month transformation roadmap that defines priorities, timelines, technology choices, and human‑impact considerations. It includes costed business cases, ROI modelling, visual storyboards, and clear recommendations, enabling organisations to confidently progress from insight to implementation with reduced risk and greater strategic alignment.efficiency, and use of AI-driven capabilities.
Features
- Detailed transformation roadmap with timelines and milestones
- Recommended CX/EX technologies to pilot, prove, or deploy
- Human impact assessment for staff adoption and change management
- Costed business case including ROI and efficiency modelling
- Visual storyboards illustrating future customer and employee journeys
- Demonstrations showing future AI‑enabled capabilities in context
- Risk and dependency analysis supporting decision making
- Scaling strategy for organisation‑wide implementation
- Prioritised initiatives providing maximum value and impact
- Final transformation plan delivered in executive‑ready format
Benefits
- Structured roadmap guiding delivery with clear timelines and milestones.
- Costed business case supporting investment decisions and prioritisation.
- Reduced delivery risk through dependencies and mitigation planning.
- Visual storyboards communicating future journeys effectively.
- Clear technology choices to pilot, prove, and scale.
- Quantified ROI enabling measurable value tracking.
- Change readiness improved via human impact considerations.
- Strategy‑aligned initiatives maximising organisational value.
- Scalable approach enabling wider rollout and adoption.
- Executive‑ready plan accelerating approvals and mobilisation.
Architecture roles
Business architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Data architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Enterprise architect
| £1,000.00 |
|
| £1,100.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Network architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Security architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Solution architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Technical architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Chief digital and data roles
Chief data officer
| £1,500.00 |
|
Chief information security officer
| £1,500.00 |
|
Chief technology officer
| £1,500.00 |
|
Data roles
Analytics engineer
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
Data analyst
| £700.00 |
|
| £850.00 |
|
Data engineer
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
Data governance manager
| £1,000.00 |
|
| £1,250.00 |
|
Data scientist
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
Machine learning engineer
| £850.00 |
|
| £1,000.00 |
|
Performance analyst
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
IT operations roles
Change and release manager
| £650.00 |
|
| £650.00 |
|
| £750.00 |
|
Command and control centre manager
| £525.00 |
|
| £600.00 |
|
| £750.00 |
|
IT service manager
| £700.00 |
|
| £800.00 |
|
Service desk manager
| £600.00 |
|
Service transition manager
| £750.00 |
|
| £750.00 |
|
| £750.00 |
|
| £1,000.00 |
|
Product and delivery roles
Business analyst
| £600.00 |
|
| £700.00 |
|
| £850.00 |
|
Delivery manager
| £700.00 |
|
| £850.00 |
|
Digital portfolio manager
| £850.00 |
|
| £1,000.00 |
|
Product manager
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
Programme delivery manager
| £1,000.00 |
|
Software development roles
Development operations (DevOps) engineer
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
Frontend developer
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
Software developer
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
5ff7b083-d235-45ed-abb5-4d6b9c70aa82
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
Service documents
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