Google Cloud Platform (GCP) Prepayment Vouchers
Ancoris have developed an advance payment solution for GCP services that can be used to pay for future GCP consumption. Prepayment vouchers must be used within 36 months of signing the agreement.
Features
- Prepayment vouchers to be used within 36 months
Benefits
- Enables public sector customers to carry over unspent budget
Pricing
£100.00 a unit
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
3 4 3 1 8 9 6 0 1 3 2 1 3 2 5
Contact
Ancoris Limited
Andre Azevedo | Jen Holroyd | Sean McAndrew
Telephone: +44 (0) 3452626747
Email: gcloud@ancoris.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- No
- System requirements
- Existing or planned GCP consumption
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- P1: 30 mins, P2: 1 hour, P3-P4 tickets: 4 hours
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- The Ancoris value-added support service ( Ancoris Google Cloud Platform Support service") can be seen in the "support" section.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Documentation, training, worked examples, best practices, and a free usage tier are available to assist users with getting started on Google Cloud Platform. Getting Started: https://cloud.google.com/getting-started/ Online Documentation: https://cloud.google.com/docs/ Training Sessions: https://cloud.google.com/training/ Google Developers Codelabs provide a guided, tutorial, hands-on coding experience: https://codelabs.developers.google.com/ Best practices: https://cloud.google.com/docs/enterprise/best-practices-for-enterprise-organizations Free tier available: https://cloud.google.com/free/
- Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
- Google's adoption of open APIs and open source technology allows users to move their data easily between cloud environments and prevent vendor lock-in (https://cloudplatform.googleblog.com/2016/07/how-to-escape-lock-in-with-a-multi-cloud-stack26.html). We offer third party solutions for offline data import/export (https://cloud.google.com/storage/docs/offline-media-import-export), and VM migration through recommended partners (https://cloud.google.com/migrate/). Further to this Articles 7 and 8 of Google Data Processing and Security Terms (https://cloud.google.com/terms/data-processing-terms) states that Google will provide the ability to correct, block, export and delete the Customer Data during the terms of the agreement. To the extent the customer does not have the ability migrate Customer Data to another system, Google will, at Customer’s reasonable expense, comply with any reasonable requests to assist in this.
- End-of-contract process
- On the expiry or termination of the Agreement, after a recovery period of up to 30 days following such expiry or termination, Google will delete the Customer-Deleted Data within a maximum period of 180 days, unless applicable legislation or legal process prevents it from doing so.
Using the service
- Web browser interface
- No
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- No
- Customisation available
- Yes
- Description of customisation
- Purchase multiple vouchers as required
Scaling
- Independence of resources
- GCP runs on top of Google's infrastructure which serves billions of users across many products and services, the integrity and scale of those services ensures that user demand is handled appropriately. Customer data is logically segregated by domain to allow data to be produced for a single tenant only. The authorization to provision additional processing capacity is obtained through budget approvals and managed through internal SLAs as part of an effective resource economy. Further details - https://cloud.google.com/files/Google-Cloud-CSA-CAIQ-January2017-CSA-CAIQ-v3.0.1.pdf (Section AAC-03.1 and IVS-04.3).
Analytics
- Service usage metrics
- Yes
- Metrics types
- The Account activity report page gives access to all data from the User account status, Admin status, and 2-Step Verification enrollment reports. It also shows details of Google Drive and Gmail usage. Further information can be found here: https://support.google.com/a/answer/4580176?hl=en
- Reporting types
- API access
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Other
- Other data at rest protection approach
- Google hard drives leverage technologies like FDE (full disk encryption) and drive locking. https://cloud.google.com/security/encryption-at-rest.
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Most tools include a 'Save as' function that allows the export of data in industry standard formats. In addition, each user can download all the data they need from their Google Workspace account (including emails, calendars, contacts, documents, bookmarks, and more) to one place at the same time. Users can choose which Google products to archive. For example, they can choose to download their emails and documents, but not their bookmarks or photos. Only the user can access their archive and import it into a new service.
- Data export formats
-
- CSV
- ODF
- Data import formats
-
- CSV
- ODF
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
- Other
- Other protection between networks
- Securing data in transit is a high priority for Google. Google was the first major cloud provider to enable HTTPS/TLS by default. Google has also upgraded all our RSA certificates to 2048-bit keys, making our encryption in transit for Cloud Platform and all other Google services even stronger. Perfect forward secrecy (PFS) minimizes the impact of a compromised key, or a cryptographic breakthrough. It protects network data by using a short- term key that lasts only a couple of days and is only held in memory, rather than a key that’s used for years and kept on durable storage. https://cloud.google.com/security/
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
- Other
- Other protection within supplier network
- Google encrypts Cloud Platform data as it moves between our data centres on our private network. Traffic on Google's networks is encrypted. https://cloud.google.com/security/
Availability and resilience
- Guaranteed availability
- SLAs are service specific: https://cloud.google.com/terms/sla/
- Approach to resilience
- Google operates a global network of data centers to reduce risks from geographical disruptions. The link below includes the locations of our data centers: http://www.google.com/about/datacenters/inside/locations/ Google does not depend on failover to other providers and builds redundancy and failover into its own global infrastructure. Google performs annual testing of its business continuity plans to simulate disaster scenarios that simulate catastrophic events that may disrupt Google operations. https://cloud.google.com/files/Google-Cloud-CSA-CAIQ-January2017-CSA-CAIQ-v3.0.1.pdf (section BCR-01)
- Outage reporting
- Google maintains a dashboard with service availability and service issues here: https://status.cloud.google.com/
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Dedicated link (for example VPN)
- Username or password
- Access restrictions in management interfaces and support channels
- Google Cloud Identity & Access Management (IAM) lets administrators authorize who can take action on specific resources, giving you full control and visibility to manage cloud resources centrally. For established enterprises with complex organizational structures, hundreds of workgroups and potentially many more projects, Cloud IAM provides a unified view into security policy across your entire organization, with built-in auditing to ease compliance processes. IAM access policies are defined at the project level using granular controls of users and groups or using ACLs. https://cloud.google.com/iam/ https://cloud.google.com/compute/docs/access/ For further information see; https://cloud.google.com/files/Google-Cloud-CSA-CAIQ-January2017-CSA-CAIQ-v3.0.1.pdf Section IAM-12
- Access restriction testing frequency
- At least once a year
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- Less than 1 month
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- 26/01/2024
- What the ISO/IEC 27001 doesn’t cover
- Any service not listed on the ISO certificate is not covered.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Google Workspace and Google infrastructure is certified for a growing number of compliance standards and controls, and undergoes several independent third party audits to test for data safety, privacy, and security
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- In Google production environments, software updates are manually vetted to ensure the stability of the system. Changes are then tested and cautiously rolled out to systems. The details vary somewhat depending on the service being considered, but all development work is separated from the operation systems, testing occurs in a multi-staged fashion in both environments and in dedicated test settings. Google can share, under NDA, the SOC2 audit report (based on standards from the International Auditing and Assurance Standards Board), which describes the change management process. Additionally, changes to code go through a process of code review involving additional engineer(s).
- Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- Google administrates a vulnerability management process that actively scans for security threats using a combination of commercially available and purpose-built tools, intensive automated/manual penetration efforts, quality assurance processes, software security reviews and external audits. The vulnerability management team is responsible for tracking and following up on vulnerabilities. Once a vulnerability requiring remediation has been identified, it is logged, prioritized according to severity, and assigned an owner. The vulnerability management team tracks such issues and follows up frequently until they can verify that the issues have been remediated. Google also maintains relationships and interfaces with members of the security research community.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Focused on information gathered from network traffic, employee actions on systems and outside knowledge of vulnerabilities. Traffic is inspected at many points for suspicious behaviour. Analysis is performed using open-source and commercial tools for traffic capture and parsing, supported by a correlation system built on top of Google technology. Analysis is supplemented by examining system logs for unusual behaviour, such as attempted access of customer data. Security engineers place standing alerts on public data repositories to look for security incidents that might affect company infrastructure. They actively review inbound security reports and monitor public mailing lists, blog posts, and wikis.
- Incident management type
- Supplier-defined controls
- Incident management approach
- If an incident occurs, the security team logs and prioritises it according to severity. Events directly impacting customers are assigned the highest priority. This process specifies courses of action, procedures for notification, escalation, mitigation, and documentation. Google’s incident management program is structured around NIST guidance on handling incidents. Key staff are trained in forensics and handling evidence in preparation for an event, including the use of third-party and proprietary tools. Testing of incident response plans is performed for key areas, such as systems that store sensitive customer information. Tests consider a variety of scenarios, including insider threats and software vulnerabilities.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
We help organisations reduce their carbon footprint by migrating to the cloud. Depending on where you run your systems today, you can reduce up to 80% of your carbon emissions by moving to the Cloud. In fact, we have created a service called GreenLab, which helps organisations discover their current infrastructure, map out their footprint and build a business case which adds sustainability to the migration plan.
This is one of the reasons why we partner with Google Cloud, which is widely recognised as the "cleanest cloud". In 2007, Google was the first major company to commit to and achieve carbon neutrality. Since 2017 Google matched 100% of electricity consumption to neutralize all of their operational emissions since their founding. And are aiming higher - to run on carbon-free energy, 24/7, at all of their data centers by 2030.Equal opportunity
Ancoris is proud to be an equal opportunities employer. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, veteran status, or any other applicable legally protected characteristics.
But we go beyond that. For example, we partner with Generation, a charity which helps candidates from all different backgrounds to get into technology through training and subsequent placement with tech companies. We continuously work on improving our recruitment processes and employer value proposition to ensure we are able to both attract and retain the most diverse pool of talent. We are also committed to promoting talent from within, which enables our diverse employee base to continually develop and rise to the top of the organisation.
Pricing
- Price
- £100.00 a unit
- Discount for educational organisations
- No
- Free trial available
- No