Ernst & Young LLP (EY)

IT Strategy

EY’s IT Strategy service is designed to assist organisations in assessing their strategic intent for technology capabilities and how this is integrated with their business and customer vision, developing a value statement and an implementation roadmap to achieve their target technology landscape.

Features

• IT Roadmap development and refinement
• Capability Maturity Assessment
• Capture strategic plan for implementation of prioritised IT initiatives
• Perform IT Diagnostics to highlighted technology Pain Points
• Develop a common approach to Strategic Sourcing
• Develop a Framework to showcase the Future IT Vision
• Constructive plan that adapts to future market conditions
• Mitigating risks that could comprise the future IT Vision

Benefits

• Clear vision for the organisation's Target IT landscape
• Specific, measurable goals aligned with the vision
• Clear view of technology initiatives and investments
• Defined projects and initiatives to achieve the vision
• Continuous review of IT vision so it remains effective
• IT governance practices, ensuring accountability and transparency
• Competitive edge through ability to adapt to changing market conditions
• Robust Plan and strategy that mitigates risks

£240 to £2,600 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at EYTenders@uk.ey.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

343520519676241

Contact

EY Tenders
+44 (0) 20 7951 2000
EYTenders@uk.ey.com

Planning

• Planning service: Yes
• How the planning service works: EY's suite of cloud planning services is essential for shaping IT strategies in the public sector, pivotal for enhancing agility, efficiency, and innovation amid increasing reliance on cloud computing. Here is how EY bolsters public sector entities in cloud integration within their IT frameworks:; EY ensures alignment with an organisation's overarching goals, pinpointing ideal cloud services and anticipated benefits. To gauge readiness for cloud adoption, it designs scalable, secure, and regulation-compliant cloud architectures, helping to choose suitable cloud and deployment models.; Compliance and governance are prioritised, with EY crafting models to manage adherence to laws and standards, privacy, and security.; EY's expertise extends to vendor selection and oversight, facilitating effective vendor relationships and Service Level Agreement (SLA) negotiations to satisfy public sector needs. Security and risk management involve advising on risk assessments and cybersecurity strategies specific to cloud platforms.; EY's change management supports a seamless transition to cloud services among stakeholders. It advises on migration plans that address complexities and risks, offering execution support.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • IaaS guidance; PaaS selection; cloud hosting; application development simplification.
  • Strategizing private, public, hybrid cloud use based on needs.
  • SaaS recommendations; custom cloud-native application development and migration planning.
  • Modernizing legacy applications for cloud-adaptivity and efficiency enhancement services.
  • DaaS assistance for seamless data availability, integration, analytics, decision-making.
  • DRaaS planning for cloud-based backup, quick recovery, minimized downtime.
  • SECaaS implementation for comprehensive cloud, on-premise organizational protection.
  • Seamless integration of cloud services, on-premise systems for cohesive operations.
  • Recommending cloud management, monitoring tools for performance, cost-effectiveness.
  • Advising compliant cloud services for public sector, FedRAMP, GDPR, HIPAA.

Training

• Training service provided: Yes
• How the training service works: 1. Educating public sector staff on the basics of cloud computing, including different service models like IaaS, PaaS, and SaaS, as well as deployment models such as public, private, and hybrid clouds. ; ; 2. Tailored sessions on leading cloud platforms (e.g., AWS, Azure, Google Cloud), focusing on their unique offerings, tools, and services to configure, manage, and optimize cloud resources. ; ; 3. Guidance on developing and implementing robust security measures within cloud environments, including understanding compliance with data protection regulations that are pertinent to public sector information handling. ; ; 4. Training on best practices for migrating data and applications to the cloud and integrating cloud services with existing on-premises infrastructure. ; ; 5. Teaching techniques for monitoring and managing cloud expenditure, ensuring cost-effectiveness without compromising on performance or scalability. ; ; 6. Supporting public sector organizations in managing the cultural and procedural changes that accompany the adoption of cloud technologies. ; ; 7. Helping public sector IT teams implement Agile methodologies and DevOps practices to leverage the full agility and innovation potential of cloud environments. ; ; Through these comprehensive training modules, EY empowers public sector professionals with knowledge and skills necessary to navigate cloud environments confidently, enabling them to achieve improved agility, efficiency, and reliability in their IT service delivery.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • IBM Cloud
  • Oracle Cloud
  • Salesforce Cloud Services
  • Vendor Cloud Services
  • SAP Cloud Services
  • ServiceNow

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: EY's IT Strategy service includes helping public sector buyers with cloud migration, which can encompass transitioning to the cloud from an on-premises environment or migrating between different cloud services. EY's support for cloud migration covers: ; ; Cloud Migration Strategy: EY helps to develop a cloud migration strategy that aligns with the buyer's business goals and IT strategy. This strategy considers the types of workloads to be moved, the cloud model and the order of migration.; ; Migration Readiness and Assessment: Assessing the current IT landscape to determine cloud readiness.; Risk Management: Identifying risks and implement mitigation strategies associated with the cloud migration process.; ; Migration Planning: Developing detailed migration plans including timelines, resources and deployment costs.; ; Vendor and Platform Selection: Assisting in selecting the right cloud platform and services.; ; Execution and Technical Support: Providing technical expertise and resources to execute the migration plan.; ; Testing and Quality Assurance: Ensuring that applications and systems perform as expected. ; ; Change Management: Supporting organizational change management to ensure that staff are prepared for new processes and technologies.; ; Training and Knowledge Transfer: Offering training and knowledge transfer to the buyer's internal teams.; ; Continuous Improvement: After migration, EY can help optimise cloud operations for cost, performance, security, and compliance.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: EY’s quality assurance and performance testing involves regular review at all stages of the engagement lifecycle as it progresses. This review is undertaken by senior members of staff, with appropriate skills and levels of experience. At the end of an engagement or as part of a relationship review, an independent ASQ (Assessment of Service Quality) interview is typically conducted with key client executives to assess EY's performance against expectations and identify areas of improvement.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CREST
  • Cyber Scheme
  • Other
• Other security testing certifications:
  • Certified Information Systems Security Professional (CISSP)
  • Certified Ethical Hacker (CEH)
  • Certified Information Systems Auditor (CISA)
  • Certified Information Security Manager (CISM)
  • Offensive Security Certified Professional (OSCP)
  • Global Information Assurance Certification (GIAC)
  • Certified Cloud Security Professional (CCSP)

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: EY is a regulated provider of audit services. In the event of conflict with regulatory provisions, EY may not be able to provide services. We will work with you during the proposal stage to identify any such constraints.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: EY provides end-to-end Cloud Operation support, starting from ticketing and monitoring (L1/ L1.5) to L2/L3 (Advanced Technical support). Our approach to managed support service is aligned with the industry standard ITIL framework. The goal of this process is to maintain and improve IT service quality through a constant cycle of planning, creation, implementation, monitoring and reporting, initiation of actions, and continuous improvement activities designed to improve service delivery in line with your business requirements. ; ; The pricing can vary dependent upon customer needs and licensing agreements. ; ; A cloud operations management team is responsible for the ongoing management, maintenance, and support of cloud services and infrastructure. Typical roles included in such a team are: ; ; Cloud Operations Manager, Cloud Engineers, DevOps Engineers, Security Engineer, Network Engineer, Database Administrator, System Administrator The cost for support are ‘price on application’ because they are customer/project specific, and dependent on which combination of products are covered , what level of EY customisations, and what service time window coverage is provided

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 28-03-2023
• What the ISO/IEC 27001 doesn’t cover: Covers ISMS that covers systems, assets and processes related to all client data that is stored, processed and transferred to EY
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  EY is committed to fighting climate change. Our ethos is to go beyond ‘just working sustainably’ – we continuously work with governments and businesses towards a more sustainable future. We are part of the United Nations Global Compact (UNGC) and our environmental strategy is aligned with the UNGC environmental principles. We will implement the following for G-Cloud 14: ; · Carbon neutral projects: We pledge to deliver each G-Cloud 14 project as carbon neutral. To ; do this, we will use our engagement carbon calculator tool. This enables us to monitor and reduce different impacts, e.g. travel emissions. The data from the tool also supports ; employee training and awareness raising on sustainable behaviours. ; · Reducing our carbon footprint: In January 2020, EY announced a global commitment to ; become carbon neutral. We achieved this in December 2020. We became carbon negative in ; 2021 and we are forecast to reach net zero in FY25. We are reducing emissions and offsetting or removing more than the remaining amount annually. We are forecast to reduce emissions by 40% by FY25, against a FY19 baseline, consistent with our 1.5°C Science Based Target. ; · Purchasing renewable energy: We confirm all work delivered for G-Cloud 14 from an EY ; office will be powered by 100% renewable energy. We have purchased zero-carbon ; electricity since 2009 and reduced global consumption by 5.5%. In December 2020, we signed a 10-year power purchase agreement with Lightsource to provide us with solar ; energy. ; · Sustainability volunteering: In proportion to the length and size of each framework contract, ; we will allocate staff volunteering days to support local environmental projects. These could include litter picking and general upkeep of nature reserves and Sites of Special Scientific ; Interest and free advisory sessions for small community organisations caring for the environment.

  Covid-19 recovery

  EY is committed to helping our people and communities to recover from the impact of COVID-19. In response to the pandemic, we moved to a remote working model for over 17,000 UK-based staff, increased special leave and provided meaningful mental health support. ; People in the 18-24 age group were disproportionately affected by COVID-19 and EY has worked with an independent charity, the EY Foundation (EYF), to improve opportunities for this group. In response to travel restrictions all EYF activities were converted to a virtual platform. In 2023, EYF supported over 2,500 young people. ; Examples of existing EYF programmes to support COVID-19 recovery are shown below. We will extend these programmes for contracts awarded to us via G-Cloud 14 in proportion to the scale and scope of each contract. ; · Smart Futures: A 10-month programme for young people eligible for free school meals or a ; college bursary. The programme develops employability skills and offers a paid, two week work experience placement. Students achieve a Chartered Management Institute (CMI) Level 2 Qualification and receive 10 months of mentoring support. ; · Our Future: A six month programme for young people, qualifying for free school meals, who ; face barriers entering the labour market. Students develop transferable skills, receive paid work experience, gain a CMI Level 2 adult qualification and six months mentoring support. The students also take part in an ‘Entrepreneurship Day’, for example, they have designed mobile apps looking at solving social issues such as ‘tackling isolation and loneliness in the ; community’. ; · Support via the Neuro-Diverse Centre of Excellence (NCoE). Through EY’s UK NCoE and ; our external ecosystem of organisations, we are supporting a team of neurodivergent staff with additional adjustments, above and beyond our existing support, to promote ; psychological safety in the office and whilst working at home

  Tackling economic inequality

  Through our work with EYF, we have developed an in-depth understanding of the challenges experienced by those who face barriers to employment and training and/or who are in deprived areas. We are already providing new learning and employment opportunities to these populations ; via EYF programmes; we will extend these to G-Cloud 14 contracts in proportion with the scale and scope of each contract. Examples of these are: ; · EY Ripples is our global Corporate Responsibility programme that helps our people use their ; skills, knowledge and experience to positively impact the lives of 1 billion people by 2030. ; The focus areas of Ripples are to 'accelerate environmental sustainability', 'support the next generation workforce' and 'work with impact entrepreneurs’. Our staff currently get two days a year each to provide skilled volunteering on EY Ripples activities. ; · EY Ripples also provides support to small businesses. For example, our Digital Boost ; programme matches a small business with an IT mentor who guides them to adopt new ; technology. ; · EY Accelerate helps social enterprises to grow and thrive, increasing their impact on local ; economies and creating social change. It provides in-depth business support and mentoring, with access to skills and training from business coaches, workshops, networking ; opportunities and 35 hours of pro-bono support. ; · Employability Workshops provide Year 10/11 students the opportunity to build knowledge of careers and develop soft skills within a business environment. Each workshop introduces 25- ; 35 young people to a range of careers, employability skills training, and employer connections. ; · Driving recruitment and employment via the NCoE. The Neurodivergent community can be underrepresented in the workforce, with only 29% of autistic adults in employment according ; to the ONS. We are advising clients on new strategies to retain neurodiverse talent.

  Equal opportunity

  EY is committed to creating a diverse and inclusive working environment in which all people have equal and equitable opportunities to succeed. We continually collect, analyse and review diversity monitoring data (diversity characteristics, not limited to the protected ones in the Equality Act) across the employee lifecycle, to create initiatives and understand which ones are working. As a firm, in support of equal opportunities, we: ; · Voluntarily exceed statutory reporting obligations. Our annual UK&I Pay Gap Report has ; reported on gender, ethnicity, sexual orientation and disability pay gaps since 2017. ; · Use skills-based recruitment for graduates to eliminate minimum degree/A-Level ; requirements thus remove barriers to entry. ; · Run award-winning sponsorship programmes to build our leadership pipeline, helping our ; women and ethnic minority population progress. ; · Offer Inclusion & Belonging learning/training to develop staff skills to establish inclusive, ; open, and safe environments. ; For contracts awarded under G-Cloud 14 we will: ; · Provide equal access to project opportunities, using technology to ‘blindly’ match individuals ; to roles based solely on skills, experience, and availability. ; · Use the National Equality Standards (NES), which EY helped to create, a set of standards by ; which businesses can measure their equality and diversity policies and performance. The NES provides a list of standards and competencies which organisations can follow and embed to promote diversity and act as standard bearers for a more inclusive working world. ; · Use our NCoE to ramp up recruitment of people who identify with cognitive differences and ; who may have had challenges gaining employment. The NCoE environment provides additional adjustments for those with cognitive differences such as autism, ADHD, Dyslexia, and others and fuels technology innovation through creative diverse thinking.

  Wellbeing

  EY is committed to enabling our staff to be healthy. We have a long-established programme called HealthEY, which looks to understand and provide practical support for employees’ mental, physical, financial and social wellbeing. Our offering is comprehensive and aspects such as our domestic abuse support, health knowledge programme and financial wellness offerings are considered market leading. We support wellbeing for our people, clients, and communities in the following ways, and we will extend these initiatives to any G-Cloud 14 contracts that we are awarded as appropriate: ; · Health knowledge and prevention: Enhancing understanding so staff can be at their best, for ; example: a monthly webinar programme, eLibrary, newsletters and WellPoint kiosks (to regularly help staff self-assess their own health metrics). Staff also get an annual wellbeing allowance, as part of their reward package, which can be spent on health and wellbeing interventions, e.g. gym memberships. ; · Health sessions: We run regular exercise and yoga sessions for staff, along with regular ; webinars on subjects such as mental health, work/life balance and childcare. ; · Mental health support: Our approach called ‘Thinking Differently’ aims to educate and build ; awareness of mental health and wellness, including stories/videos, a specific psychological care pathway (plus psychiatric fast track treatment through Aviva), mental health first aid, employee counselling, and Mental Health Network. ; · Supporting neuro-diverse requirements: Though the NCoE, we are creating psychologically ; safe working environments for existing employees, new recruits, clients, and where possible, ; our local communities. For example, we have introduced an adapted four step recruitment process culminating in a four day ‘superweek’ work simulation which provides the opportunity to experience a working day and EY culture. This allows us to understand candidates’ needs and inform on adjustments that we may need to make to help them thrive at EY.

Pricing

• Price: £240 to £2,600 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at EYTenders@uk.ey.com. Tell them what format you need. It will help if you say what assistive technology you use.