CENTRAL NETWORKS AND TECHNOLOGIES LIMITED
Central Networks Omnissa Horizon with Thin Client Endpoint Support
Central offer a fit for purpose desktop-as-a-service to your end users, via Omnissa Horizon Cloud. This virtual desktop and application software with Central, provides the components necessary to deploy, manage and monitor virtual desktops and applications across a plethora of device types, but with added endpoint thin client support attached.
Features
- Determine and Procure Omnissa licenses
- Identify use cases, goals and applications to be included
- Desktop workload review - cloud hosted, on premise or hybrid
- Ensure a bespoke DaaS solution that works for you
- Application packaging, layering and virtualisation
- Identify pool types, user profiles and app deployment requirements
- Image / Pattern / Template creation
- User acceptance testing
- Migration and roll-out strategy using PRINCE2 Practitioners
- Full Training and on-going support
Benefits
- Custom solutions for each client
- Efficient Control over all devices
- Tailored bespoke DaaS design from leading PRINCE2 practitioners
- Confidence that solution design will map to users' requirements
- Centralised image management
- Data security through consolidated and controlled services
- Guided solution roll-out to users to ensure successful implementation
- Ease of managed-service support
- Non-persistent desktops for efficiency and security
- Reduce Costs - TCO reduced due to less hardware
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Sales@centralnetworks.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
3 4 4 7 4 7 7 1 0 5 6 2 0 8 9
Contact
CENTRAL NETWORKS AND TECHNOLOGIES LIMITED
Tamar Waite
Telephone: 01706747474
Email: Sales@centralnetworks.co.uk
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
- Managed Private SaaS/PaaS
- Application management
Service scope
- Service constraints
- No Constraints
User support
- Email or online ticketing support
- Yes
- Support response times
- The aim is to respond to questions on the first call, through an escalation 1st-3rd line classification
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
Our operations team is broken down into two areas, Service Desk and Engineering. The Service Desk acts as the primary source of all activity, where calls are categorised, prioritised and filtered to the relevant specialist if required. Our calls are given a priority level from 1-5; whereas P1 is Disaster, business is non-operational all the way through to P5, of which could be a cosmetic incident, for example.
Our response times and levels are summarised below:
P1 - Urgent - 15mins Response Time (RT), 4 hrs Target Full Fix Time(TFFT) P2 - Critical - 30mins RT, 8 hrs TFFT
P3 - Very Important - 4 hrs RT, 20 hrs TFFT
P4 - Important - 10 hrs RT, 30 hrs TFFT
P5 - Informational - 3 days RT, 90 days TFFT (never normally this long)
The majority of activity will be remote based working, however we will send either a senior engineer to the client site, or a cloud specialist to a cloud hosting datacentre site, as and when required, depending on the incident. All priority incidents are included in our pricing, defined by customised SLA's and can be in unlimited numbers if required, depending on the client's needs.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- VMware Horizon, VMware sphere, 10zig, Microsoft, Citrix, Fujitsu, HP, Lenovo
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £1,000.00 | |
| Network architect | £1,000.00 | |
| Lead network architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,000.00 | |
| Lead security architect | £1,000.00 | |
| Principal security architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,000.00 | |
| Technical architect | £1,000.00 | |
| Senior technical architect | £1,000.00 | |
| Lead technical architect | £1,000.00 | |
| Principal technical architect | £1,000.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,000.00 | |
| Principal cyber security audit and assurance | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £1,000.00 | |
| Lead cyber security governance and risk manager | £1,000.00 | |
| Principal cyber security governance and risk manager | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £1,000.00 | |
| Lead cyber security monitoring | £1,000.00 | |
| Principal cyber security monitoring | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £1,000.00 | |
| Lead cyber security vulnerability management | £1,000.00 | |
| Principal cyber security vulnerability management | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £1,000.00 | |
| Lead cyber security penetration testing | £1,000.00 | |
| Principal cyber security testing | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,000.00 | |
| Lead cyber security secure systems architecture and design | £1,000.00 | |
| Principal cyber security secure systems architecture and design | £1,000.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation
- ISO/IEC 27001 accreditation date
- Monday 19 May 2025
- What the ISO/IEC 27001 doesn’t cover
- None
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Citation
- ISO 9001 accreditation date
- Friday 3 January 2025
- What the ISO 9001 doesn’t cover
- None
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 79646496-1330-4827-b087-691615c42291
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 106b321e-346f-4e5c-abd9-51b4fc523fa0
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Sales@centralnetworks.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.