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AASEYA SOFTWARE SERVICES (UK) LIMITED

Aaseya Pega Implementation Services

Aaseya is a Pega Global Elite Partner with expertise in Digital Transformation through best in class delivery of Pega's enterprise AI decisioning and workflow automation platform. Our 430+ Pega Consultants, specialise in agile delivery of Pega, building solutions for Customer Experience, Business Operations, Legacy Modernisation, and Case Management.

Features

  • Consulting Services for Digital Process Automation & Customer Service
  • Full lifecycle delivery using rapid delivery methodologies
  • Vast experience implementing Pega's Strategic Applications & Constellation
  • 430+ Pega certified consultants in the Aaseya business
  • Delivering services using On-Site, Off-Shore and Hybrid delivery models
  • Partnering to initiate and build a customer's COE
  • Pega RPA & RDA practice, with certified RPA consultants
  • Executive Team that has worked with Pega spanning 12–22 years
  • Implementation of automated testing using Selenium and Neoload
  • 50+ Certified Lead System Architects (>10% of Practice)

Benefits

  • Experience of over 145+ Successful Pega Go-Lives
  • Cost effective delivery models - onshore, offshore and hybrid
  • Higher quality Pega application implementations
  • Specialist provider with the expertise to build your platform
  • Outcome based commercially innovative models
  • Early benefit realisation through faster delivery timescales
  • Benefit from Aaseya's experience across a wide customer base
  • Maximise the value of your Pega platform investment
  • Specialized Govt, Manufacturing, Intelligent Automation, Delivery, Training, & Customer Service
  • Leveraging Pega Constellation to build modern, intuitive, low-code applications

Pricing

£200.00 to £950.00 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@aaseya.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 4 6 1 7 8 8 2 3 1 0 3 3 3 0

Contact

AASEYA SOFTWARE SERVICES (UK) LIMITED Matthew Leamy
Telephone: 07775 906650
Email: sales@aaseya.com

Planning

Planning service
Yes
How the planning service works
Aaseya's planning services, for the implementation of the Pega Infinity Platform on the Cloud, is conducted through a two week Discovery phase. During this two week period, we identify the functional and non-functional requirements as well as the user and volume requirements, to ensure the appropriate software and hosting can be provisioned as part of the solution and its requirements. Incrementally, as part of Discovery, Aaseya will look to the data migration requirements and ongoing data retention requirements to make sure the solution is scaled to meet these
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Pega Infinity Platform
  • Amazon Web Services (AWS)
  • Microsoft Azure Cloud
  • Pega Cloud

Training

Training service provided
Yes
How the training service works
Asseya is a Pega authorised training partner (ATP)
Training is tied to specific services
Yes
Services the training service works with
  • Pega Cloud
  • Pega Infinity Platform

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Aaseya provide two services to help customers move their Pega Infinity Platform to the Cloud.

Aaseya Modernisation & Migration service - Aaseya, Pega accredited Government & Delivery Specialised Partner, specialises in supporting customers on their Pega modernisation and migration to Cloud. Aaseya provides leadership and guidance in getting to the latest technical platform, driving delivery transformation through agile processes & automation and leveraging the features of the Pega Infinity Platform to drive better business outcomes

Aaseya Migration Made Easy (AMME) - Aaseya Migration Made Easy (AMME) is a tool for easily configuring and scheduling the migration of data from third party systems to Pega while minimising the dependency on the development team
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Pega Cloud
  • Amazon Web Services (AWS)
  • Microsoft Azure Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Aaseya provides software quality and testing professionals for implementing strategy, planning, scripting, execution and management of software quality assurance and testing. We cover all aspects of quality assurance and testing, including Functional & Non-Functional Testing, Test Automation and Performance Testing

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Aaseya Pega Managed Services G-Cloud 14 Cloud Support Service offering runs your platform for you by providing Level 1-4 support with a choice of coverage hours, up to 24 * 7 * 365. Additionally, Aaseya offers, release management, evergreen platform upgrades and the ability to delivery change requests and projects

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Service Level Agreements (SLA) would be agreed as part of the contract. Aaseya has proposed SLAs as part of the Aaseya Pega Managed Services G-Cloud 14 Cloud Support Service which cover response times for priority 1 to priority 4 incidents and problems
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Support Levels would be agreed as part of the contract. Aaseya has proposed Support Levels as part of the Aaseya Pega Managed Services G-Cloud 13 Cloud Support Service which cover response times for priority 1 to priority 4 incidents and problems

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Bureau Veritas (India) Pvt Ltd
ISO/IEC 27001 accreditation date
30/07/2021
What the ISO/IEC 27001 doesn’t cover
NA
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Aaseya, we recognise the urgent need to address the global challenge of climate change. As a responsible corporate citizen, we are committed to playing our part in mitigating the impact of climate change through innovative solutions and sustainable practices.
We encourage our employees to adopt eco-friendly habits, such as reducing waste, recycling, and promoting sustainable transportation options. We have a published Carbon Reduction Plan and Environmental, Social and Governance Policy published on our website, Aaseya.com.
At Aaseya, we believe that collective action is essential to addressing this pressing issue. We are dedicated to continuously exploring new ways to enhance our sustainability efforts and inspire others to join us in this critical endeavour.

Tackling economic inequality

At Aaseya, we recognise that economic inequality is a complex and multifaceted challenge that requires a comprehensive approach. We believe that businesses have a crucial role to play in addressing this issue and promoting more equitable economic opportunities.
One of the keyways we are tackling economic inequality is by investing in education and skills development programs. We have established partnerships with local educational institutions and community organisations in India, to provide training and upskilling opportunities, particularly for underserved communities. By empowering individuals with the necessary skills and knowledge, we aim to create pathways to better-paying jobs and financial stability.
Additionally, we are committed to promoting diversity and inclusion within our own organisation. We have implemented robust hiring and promotion practices that focus on merit, regardless of an individual's background or socioeconomic status. We also actively support initiatives that address systemic barriers and provide equal access to opportunities.
At Aaseya, we believe that by leveraging our resources, expertise, and influence, we can contribute to a more equitable and inclusive economic landscape. We are dedicated to continuously exploring innovative solutions and partnerships that can drive meaningful change and create a more prosperous future for all.

Equal opportunity

At Aaseya, we firmly believe that equal opportunity is a fundamental right and a cornerstone of a just and inclusive society. We are committed to fostering an environment where everyone, regardless of their background, identity, or circumstances, has the chance to thrive and reach their full potential.
One of the core pillars of our approach to equal opportunity is our commitment to diversity and inclusion. We have implemented robust hiring and promotion practices that focus on merit, ensuring that individuals from all walks of life have an equal chance to join our team and contribute to our success. We also provide comprehensive training and development programs to support the growth and advancement of our employees, regardless of their starting point.
Furthermore, we actively engage with our local communities to identify and address barriers to equal opportunity. This includes supporting educational initiatives, mentorship programs, and job placement services that empower underrepresented groups and provide them with the resources and support they need to succeed.
At Aaseya, we believe that by fostering a culture of equal opportunity, we can unlock the full potential of our workforce, drive innovation, and contribute to the creation of a more just and prosperous society. We are committed to continuously evolving our approach and leading by example in this critical endeavour.

Wellbeing

At Aaseya, we recognise that the wellbeing of our employees is fundamental to our success as an organisation. We are committed to creating a work environment that prioritises the physical, mental, and emotional health of our team members, enabling them to thrive both professionally and personally.
One of the key pillars of our employee wellbeing strategy is a comprehensive benefits package that addresses a wide range of needs. This includes access to high-quality healthcare, generous paid time off, and programs that support work-life balance, such as flexible scheduling and remote work options. We also provide mental health resources, including counselling services and mindfulness workshops, to help our employees manage stress and maintain their overall wellbeing.
In addition to these tangible benefits, we have also fostered a company culture that prioritises employee wellbeing. We encourage open communication, foster a sense of community, and empower our team members to take an active role in shaping their work environment. This includes providing opportunities for employee feedback, collaborative problem-solving, and recognition for their contributions.
Furthermore, we have implemented various initiatives to promote physical activity, healthy eating, and overall wellness among our employees. This includes on-site fitness facilities, healthy snack options, and regular wellness challenges that encourage our team to prioritize their health and well-being.
By investing in the wellbeing of our employees, we believe we can not only improve their individual quality of life but also enhance our organisational performance. Healthier, happier, and more engaged employees are more productive, innovative, and committed to our shared success. At Aaseya, we are proud to be at the forefront of this important effort and to serve as a model for other organisations in our industry.

Pricing

Price
£200.00 to £950.00 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@aaseya.com. Tell them what format you need. It will help if you say what assistive technology you use.