Adaptavist UK Services LTD

ScriptRunner Scripting as a Service (SCRaaS)

Scripting as a Service provides best practice development of complex automations using ScriptRunner for Jira, Confluence and Bitbucket. Targeted at organizations looking to automate but lack the capability internally. Scripting Enablement is available to skill up teams wanting to learn this skill internally. Ad-hoc Scripting also available.

Features

• Expert services for automation development
• Build automation for manual tasks within Atlassian tooling
• Expert guidance on automation usage for best performance

Benefits

• Reduces manual work
• Access to experts to ramp up internal skillsets
• Extend out of the box functionality leveraging ScriptRunner features

£9,000.00 a unit

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jcox@adaptavist.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

346372802653558

Contact

Jody Cox
07545 568087
jcox@adaptavist.com

Planning

• Planning service: Yes
• How the planning service works: Our team consists of business and technical expertise around gathering business requirements and developing the fit for purpose solution. Delivery management is part of the solution delivered.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: A bootcamp and enablement for organizations wanting to enable their teams on how to build automation for their platform using best practice methodology.
• Training is tied to specific services: Yes
• Services the training service works with:
  • ScriptRunner for Jira
  • ScriptRunner for Bitbucket
  • ScriptRunner for Confluence

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Clients who have purchased and are using ScriptRunner for Jira / Confluence or Bitbucket that are migrating to the cloud, will need to have their scripts re-written as part of the move to the cloud, due to the feature parity and syntax changes in SR4J server/dc versus SR4J Cloud.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • ScriptRunner for Jira
  • ScriptRunner for Confluence
  • ScriptRunner for Bitbucket

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: All solutions are first-line tested before delivery for a further round of UAT with the client.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: Subscription Services provide a longer term ongoing support model.

Service scope

• Service constraints: All services provided are remote. Current subscriptions do not provision for SLAs.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: All requests generated through the portal will be responded to in a 24-hour period during normal business hours of 8 am - 5 pm EST.; Services will be provided in Adaptavist’s standard weekday office hours only or as otherwise agreed in writing between the parties.; All of the Services will be performed remotely.; All scripts created will be delivered to the client for implementation.; Any testing or troubleshooting activities will be done in conjunction with the client to resolve through screen sharing / video calls without the necessity of Adaptavist’s team accessing client systems unless otherwise agreed.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: All requests generated through the portal will be responded to in a 24-hour period during normal business hours of 8 am - 5 pm EST.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: SOC

Social Value

• Social Value:

  Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Covid-19 recovery

  Flexible remote working policy in place globally for all employees

  Tackling economic inequality

  Adaptavist comply with all minimum and living wage laws globally Gender pay gap reporting available in the UK

  Equal opportunity

  Adaptavist encourage applications from minority groups and hold regular awareness sessions to support these groups Adaptavist support neurodivergent people in the workplace

  Wellbeing

  The Adaptavist Group came first in the ‘Most Flexible Medium Companies in 2024’ category at the Flexa100 awards. Working from home and flexible working is promoted. Employees have private healthcare available. Udemy access provided for employees to take relevant training courses subject to their interests.

Pricing

• Price: £9,000.00 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jcox@adaptavist.com. Tell them what format you need. It will help if you say what assistive technology you use.