| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £650.00 | £700.00 |
| Solution architect | £850.00 | £1,000.00 |
TAILWIND DIGITAL LIMITED
Cloud Service Development and Optimisation
We offer end-to-end development, maintenance, and support services to empower local government to deliver efficient and accessible online experiences to their citizens. From registration of births and marriages, to waste services, we provide bespoke, user friendly digital tools allowing for seamless service delivery.
Features
- Needs Assessment
- Bespoke Application Development
- Training and Documentation
- Maintenance and Support
Benefits
- Enhanced citizen engagement
- Mitigation of security risks and compliance with regulatory standards
- Improved operational efficiency and cost-effectiveness
- Improved citizen satisfaction
Pricing
Service documents
Request an accessible format
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email the supplier at tom.styles@tailwinddigital.io.
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Framework
G-Cloud 15
Service ID
3 4 6 5 6 0 1 6 9 0 5 0 9 9 4
Contact
TAILWIND DIGITAL LIMITED
Tom Styles
Telephone: 07753827702
Email: tom.styles@tailwinddigital.io
About the service
- Service categories
-
- Cloud Support Services
- Set Up and Migration
- Project management and governance
- Project management and governance
- Service optimisation/right sizing
- Service optimisation/right sizing
- Other
- Other
- Project management and governance
- Set Up and Migration
- Cloud Support Services
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- 1 working day
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Our consultancy provides proportionate, engagement-appropriate support aligned to the nature of advisory and delivery services. Support is focused on ensuring continuity of delivery, rapid issue resolution, and access to appropriately skilled consultants.
Support levels provided
Standard Support (included)
Provided as part of all consultancy engagements
Covers:
Day-to-day engagement management
Clarification of advice, deliverables, and recommendations
Issue resolution related to consultancy outputs
Support available:
Monday to Friday, 09:00–17:00 (UK business hours)
Response times:
Initial response within 1 working day
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £800.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior business analyst | £750.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £750.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £750.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £750.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Principal developer | £750.00 | £1,100.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- Provided
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tom.styles@tailwinddigital.io.
Tell them what format you need. It will help if you say what assistive technology you use.