Digital Skills Role Profiling Service
Role profiling service based on industry digital standards - enables the understanding, definition and deployment of digital roles to support contract exit TUPE, adoption of cloud support models, and organisational transformation. Fully templated and tested, this ‘quick-start’ approach uses our library of roles mapped to development pathways and transition activities
Features
- A proven framework that includes all templates and tools required
- Uses digital industry standards
- Underpins contract exit TUPE requirements
- Supports transformation to cloud based service models
- Accredited Consultants with real digital deployment experience
- Can be incrementally adopted and adapted continuously
- Aligned to GDS Digital Service Manual and wider Government policies
Benefits
- Define your digital skills in a consistent, industry standard manner
- Quick-start digital role and job description library
- Enable easy comparisons across roles and job levels
- Benchmark dis-aggregated supply chains
- Drive faster, fairer development and recruitment activities
- Embed as an on-going transform approach
Pricing
£500 to £1,500 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
3 4 6 8 7 1 0 3 0 5 9 4 4 6 2
Contact
Ergon Limited
Nigel Wallis
Telephone: +441438832111
Email: nwallis@ergon-it.com
Planning
- Planning service
- Yes
- How the planning service works
- Provide full planning, support and implementation capabilities to support the drivers for cloud adoption - legacy commercial contract exits; supply chain dis-aggregation; inhousing of digital and cloud based capabilities; current / transitional / target operating model design and implementation; agile adoption; portfolio / programme governance; risk mitigation and management; benefits definition / management / realisation; technical and business change management; assurance and review services.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Provide full planning, support and implementation capabilities to support the requirements of cloud adoption and migration or cloud service transfer. Key areas of capability - legacy commercial contract exits; supply chain dis-aggregation to support cloud service adoption; developing digital and cloud based service capabilities; current / transitional / target operating model design and implementation to enable cloud / consumption based models ; agile adoption; portfolio / programme governance; risk mitigation and management; technical and business change management; assurance and review services.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
- Security strategy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Our services are configured to meet each customers specific needs at time of engagement, as such any constraints (or otherwise) would be worked through at the early stages, and solutions agreed. We do not have any pre-defined constraints to our services.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support is agreed on a case by case basis at the commencement of a service - weekend support is available if required, often at no additional cost
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- All support is co-ordinated by each dedicated customer technical account manager and levels are agreed on a customer-by-customer basis. We only charge a premium for 24/7 support and this at 200% of normal hours rates.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
Tackling economic inequality
Supports staff, suppliers, customers and communities through the delivery of the contract to aid and develop new employment and digital skills opportunities in this high growth sector. This in turn can help create a diverse supply chain to deliver the contract including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals by the ability to measure their skills and capabilities in a consistent and industry recognised manner - meaning we can compare 'eggs-with-eggs'Equal opportunity
Through the evaluation and identification of existing skills and capabilities, and by providing new skills development opportunities, this service supports tacking inequality in employment, skills and pay in the workforce, additionally supporting in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract and future operating model
Pricing
- Price
- £500 to £1,500 a unit a day
- Discount for educational organisations
- Yes