Microsoft Project PPM Solution Training
Services to train your teams on project and work management services in the Microsoft Cloud, including Project for the web, Project Online, Microsoft Project Desktop.
Features
- Engagement planning
- Standard and custom training events
- Training delivered remote or on premise
- Experienced trainers with real world experience
- Customized training approach and content
Benefits
- Ensures user adoption
- Safeguards the return on your investment in Microsoft Project solutions
- Customized training approach ensures relevant training content
Pricing
£1,200 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gero.renker@programframework.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 13
Service ID
3 4 6 9 3 4 1 5 9 5 8 6 4 7 1
Contact
Program Framework
Gero Renker
Telephone: 020 39347205
Email: gero.renker@programframework.com
Planning
- Planning service
- Yes
- How the planning service works
- This training service will increase adoption of your cloud Project solution. We will work with you to plan the optimum training approach.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Project Online
- Microsoft Project Desktop
- Microsoft Project for the web
- Power BI reporting for Project
Training
- Training service provided
- Yes
- How the training service works
- We can provide all levels of training for different user roles
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft Project Online
- Microsoft Project for the Web
- Microsoft Project Desktop
- Power BI PPM reporting
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide support services for modern Microsoft PPM platforms, such as Project Online, Project for the web, Power Platform, Power Framework (see separate G-Cloud offering)
Service scope
- Service constraints
- Services are typically delivered remotely.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Major Issues (Most or all users impacted) - 4 business hours
Minor Issues (Few or no users impacted) - 16 business hours
Queries - 4 business days - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Major Issues (Most or all users impacted) - 4 business hours
Minor Issues (Few or no users impacted) - 16 business hours
Queries - 4 business days
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Covid-19 recovery
-
Covid-19 recovery
Improves workplace conditions that support the COVID-19 recovery effort
by enabling remote working through modern cloud solutions
Pricing
- Price
- £1,200 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gero.renker@programframework.com.
Tell them what format you need. It will help if you say what assistive technology you use.