Programme Intervention and Problem Management
Expert leadership to enable stakeholders to reset problematic cloud programmes or to enable programme managers to address specific delivery or quality issues. Deployment of people and practices with a strong record of problem management and recovery on complex, highly stressed, programmes for major enterprises. Content rather than process based interventions.
Features
- Interventions led by highly experienced delivery / technical lead
- Lead has extensive software development / software management experience
- Wider team of senior delivery and technical personnel
- Content-based approach, addresses critical detail
- Full understanding of technical, functional and delivery risks
- Experience across a diverse range of solution types
- Very large scale-system experience
- Decisive, directed, intervention responses
- Programme acceleration using time-boxed objective-centric model
- Direct supervision of critical recovery activities
Benefits
- Stakeholders gain the ability to reshape outcomes
- Decisive interventions, eliminate decision making paralysis
- Clear away dubious techincal noise and objections
- Obtain technical parity with suppliers and system integrators
- Reinvigorate stalled, tired programmes
- Establish a clear road-map with escape routes
- Recovery team that delivers results, not just advice
- Identify wider, structural and capability issues
- Gain a measurement of supplier performance
Pricing
£1,150 to £1,800 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
3 4 9 5 6 3 2 7 1 8 2 3 3 9 2
Contact
SQC TECHNOLOGY LIMITED
Neil Hudson
Telephone: 0207 993 2287
Email: neil.hudson@sqc.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- This service helps stakeholders in cloud solution programmes to reset plans when programmes are in trouble and re-align actual outcomes with objectives.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Not applicable to the Programme Intervention and Problem Management service
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
Tackling economic inequalityTackling economic inequality
We create good IT employment opportunities for people in the UK who would otherwise face barriers to employment because they need to work from home due to family commitments. We create opportunities for people to work in IT, from home, who live in deprived areas of the UK.
Pricing
- Price
- £1,150 to £1,800 a person a day
- Discount for educational organisations
- No