FULL FAT THINGS LIMITED
LocalGov Drupal Development
LocalGov Drupal development from the largest contributor to Drupal owned and based in the UK. No offshore outsourcing. Best practice Drupal development focussed on outcomes and lowering total cost of Drupal ownership. Integrating with SSO, CRM, marketing systems and providing accessible functional tools
Features
- LocalGov Drupal and site hosting on AWS
- Managed networks and VPN links
- Autoscaling containers and creation for swift deployment and scaling
- Fully managed hosting platform that autoscale
- Onboarding and offboarding to maximise efficiency for customers
- Proxying for offboarding to allow leaving with 0 downtime
- Optional logging to separate security focussed AWS accounts
- SLA, Support and maintenance mapped to service needs
- Business Analysis, Hosting, Technical Planning and Scoping, and System Architecture
Benefits
- Autoscaling based upon number of requests per minute.
- Infrastructure as code with Wagtail all in one solution
- Flexible network configuration to link to other private services
- Built specifically based upon experience of scaling AWS
- Increased page speed and increased performance per £ spent
- Reduces security risks and costs
- Email and phone support to reduce operational complexity
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
3 4 9 8 9 8 7 2 7 0 8 5 6 1 9
Contact
FULL FAT THINGS LIMITED
Stewart Robinson
Telephone: 0207 099 3875
Email: info@fullfatthings.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Other
Service scope
- Service constraints
- Support and service available primarily remotely by video call, phone call and email.
User support
- Email or online ticketing support
- Yes
- Support response times
- For Development we provide phone support 9-5 on working days excluding bank holidays. For critical bugs, we will review and provide an initial response within 2 working hours of the issue having been reported by email or telephone. We will provide updates on an expected resolution and any further investigation or development work that may be required following the initial fix. We aim to resolve critical issues within 1 day and keep communication flowing throughout. We will determine if a support request is in or out of scope of the maintenance criteria within 1 business day.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We support applications at our standard day rates. There is no second class support team. Our goal for user support is sub 15 minute support during working hours for all issues that affect your live services. We also operate 24 hour support for service availability. Our support pricing by default is swappable between maintaining your services and supporting them allowing steady growth of products that don’t require a lot of support. We support applications, your staff users of the applications and the hosting environments using developers and your account manager
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior solution architect | £1,040.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior technical architect | £1,040.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior delivery manager | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £700.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| QAT analyst | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £700.00 | |
| Test engineer | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £700.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| DevOps engineer | £800.00 | |
| Senior DevOps engineer | £980.00 | |
| Lead DevOps engineer | £1,040.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Frontend developer | £900.00 | |
| Senior frontend developer | £980.00 | |
| Lead frontend developer | £1,040.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £900.00 | |
| Senior developer | £980.00 | |
| Lead developer | £1,040.00 | |
| Principal developer | £1,040.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior service designer | £850.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 020dc276-1d22-4c36-ab1d-de933b6e4d72
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Working conditions which promote an inclusive working environment and promote retention and progression
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@fullfatthings.com.
Tell them what format you need. It will help if you say what assistive technology you use.