INFOSYS LIMITED

Infosys Public Cloud Environment Build Services

Infosys Public Cloud Environment Build Service is structured in a modular way to navigate digital transformation with cloud. It enables faster cloud adoption empowering the developers to build and run cloud applications through our cloud platform and help accelerate the client's cloud journey.

Features

• Strategy & Incubation
• Transformation (Build and Migrate)
• Cloud Journey accelerator tools
• Cloud Automation
• Cloud Operation optimization
• Center of Excellence
• Cloud Migration assessment framework
• Flexible Delivery Model

Benefits

• Delivering Secured Cloud Platform
• Delivering value through Cost Optimisation
• Faster COTS product upgrades ​using CI/CD pipeline
• Setup of Cloud Foundation helps in scalability and Multi-Account Management
• TCO reduction through various levers
• Single Point of Accountability
• Leverage OPEX commercial model
• On demand infrastructure scalability

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukps@infosys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

350313774829656

Contact

Peter Gill
+44 7391393866
ukps@infosys.com

About your service

• Service categories:

  PaaS

  Application Platforms

  • Deployment-centric application platforms
  • Model-driven application platforms

Service scope

• Service constraints: None
• System requirements: There is no specific system requirement from Infosys side
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud

User support

• Email or online ticketing support: Yes
• Support response times: We do the analysis of the ticket and based on the complexity of the system, we work on the SLAs along with the client .
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: L1 L2 and L3 Support; At high level, L1, L2 & L3 can be mapped to; L1 Support -> Application operations and monitoring, Categorization and logging of tickets, Fixing known/commonly occurring issues, Escalating issues to next level within SLA timelines in absence of a known resolution.; L2 Support -> Application production support, Problem Management, configuration Management, Escalated Incident Management for tickets escalated from L1 team; L3 Support - > change and release management, SLA management, Escalated Incident Management for tickets escalated from L2 team, Minor Enhancements < 40 hours (typically), Bug fixes .; Pricing is factored considering the volume and complexity size of the tickets
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training and enablement services are provided along with documentation
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: If Infosys owns the Cloud account, at the end of contract we either; 1. Take the backup of the data and share in the format requested by the buyer or; 2. Migrate the data to the next service provider and provide the transition
• End-of-contract process: End of the contract is subject to terms and conditions of the contract with the respective customer
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Using the web interface: Cloud provider web Console is used e.g. AWS webconsole for AWS services, Users can manage all services using Web interface.
• Web interface accessibility standard: WCAG 2.2 A
• Web interface accessibility testing: Web-based access: Users reach the Azure Portal through a standard web browser over HTTPS (TCP 443) at https://portal.azure.com (no client install required).; Authentication: Access is granted after sign-in with Microsoft Entra ID (work/school account) (or approved account type per tenant policy), typically using SSO
• API: Yes
• What users can and can't do using the API: Cloud Service provider offers APIs. Example: AWS API.we can access, manage and change all the services using API
• API automation tools:
  • Ansible
  • Chef
  • OpenStack
  • Terraform
  • Puppet
  • Other
• Other API automation tools:
  • SDKs available for various programming languages
  • Azure Resource Manager
  • Bicep
  • Azure Cloud Shell
• API documentation: Yes
• API documentation formats:
  • HTML
  • ODF
  • PDF
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Windows
  • MacOS
• Using the command line interface: 1. Sign in and select scope (tenant/subscription); 2. Manage Azure resources; 3. Deploy infrastructure as code; 4. Automate repeatable operations; 5. Use Cloud Shell (no local install)

Scaling

• Independence of resources: 1. Per-tenant / per-subscription isolation boundary; 2. Control-plane throttling to prevent “noisy neighbor” management traffic; 3. Quotas and service limits to cap resource consumption
• Usage notifications: Yes
• Usage reporting:
  • Email
  • SMS
• Optimising consumption: Yes
• Automatic scaling: Yes

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Backup and recovery

• What’s backed up:
  • Virtual Machines
  • Storage- EBS, S3 3 Databases
• Backup controls: Backup is scheduled as per the buyers backup policies
• Datacentre setup: Multiple datacentres with disaster recovery
• Scheduling backups: Users contact the support team to schedule backups
• Backup recovery: Users contact the support team
• Backup and recovery: Yes
• RPO/RTO: No

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: We will implement site-site VPN between buyer's and our/Cloud provide network.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Encrypt data in-transit and data at rest

Availability and resilience

• Guaranteed availability: Availability can be in terms of 99.99% systems are available in Public cloud. SLA in terms of response and resolution time are defined for P1( High priority), P2, P3 and P4(Low priority tickets. Contract can be made for penalty and reward mechanism.
• Approach to resilience: Infosys focuses on Cloud disaster recovery (cloud DR) which focus on backup data, application to be reslient and help in data recovery. Infosys have BCP based on Disaster Recovery Mechanism
• Outage reporting: Public dashboard and Email Alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: We follow least Privilage Policies. Local database - Username, password in their user record in the instance database.; Multifactor - Username, password in the database and a passcode sent to the user's mobile device
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Devices users manage the service through:
  • Dedicated device on a segregated network (providers own provision)
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Service Organisation Control (SOC) 1, 2 and 3

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Provides systematic approach to control life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services. Change Management offers ITIL-aligned processes for normal, standard, and emergency change types.; Normal change: Follows complete change lifecycle including peer or technical approval, management, Change Advisory Board (CAB) authorization before being implemented, reviewed, closed.; Standard change: Frequently implemented, repeatable implementation steps, low risk, proven history of success.; Emergency change: Covers fix on fail or retroactive situations where impact to service has been experienced or fail situations where the impact to service is imminent if action is not taken.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: ServiceNow/Qualys/Infosys CyberNext Platforms uses the Vulnerability Response module to compare security data pulled from internal and external sources, such as National Vulnerability Database, to vulnerable CIs, software identified in the Asset Management module. If CIs or software are found to be affected by a vulnerability, Client can create changes, problems, and security incidents from those vulnerable items.; It also views common weakness enumeration (CWE) records from the NVD to understand how they relate to the vulnerabilities (CVEs) identified in Vulnerability Response. As needed, Client can update system from the vulnerability databases on-demand basis or by running user-configured scheduled jobs.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Infosys provides services that enable monitoring of resources and service usage to help identify attacks against applications. Attacks may come from either external or internal sources and may be malicious or accidental. Protective monitoring using different tools such as AWS Shield, Guardduty etc. helps in identifying potential compromises and also fixes those in time.
• Incident management type: Supplier-defined controls
• Incident management approach: Different ITSM Tools like will be integrated using e-bonding with client’s ITSM Tools and from ServiceNow tickets are raised and priortised.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: Yes
• Who implements virtualisation: Supplier
• Virtualisation technologies used: Other
• Other virtualisation technology used: Virtualization TypeTechnologies UsedServer VirtualizationVMware vSphere / ESXi, NSXDesktop VirtualizationVMware Horizon (VDI solutions)Network Function Virtualization (NFV)VMware NSX, container-based VNFsContainer & Hybrid WorkloadsKubernetes, Istio within hybrid VM/container platformsDevice/IoT VirtualizationCustom simulation platforms for IoT devices
• How shared infrastructure is kept separate: Bare metal servers provide further isolation for different organisations by separating the infrastructure if we go with dedicated Host configuration

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: Yes, our cloud providers such as AWS, Azure, and GCP adhere to the operational and reporting obligations under EU energy-efficiency regulation, and they follow the spirit of the EU CoC’s best practices

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Included:; ; Basic landing zone setup; Sample automation and observability; Limited access for testing; ; Not included:; ; Full production operations; Enterprise security hardening; SLA-backed support; ; Time limit: Typically 2–6 weeks, based on scope.
• Link to free trial: Infosys Cloud does not have a publicly available free version link, as it does not offer an open free trial like consumer SaaS products. Instead, we provide Proof of Concept (PoC) or pilot engagements under agreed terms, often leveraging cloud provider credits (AWS, Azure, GCP) for evaluation.

Discount

• Provide your minimum discount applicable to your baseline prices: 1.5%

Formula for calculating price of your services

• Formula for calculating price of your services:

  Which of the core deployment models you intend to offer

  • Public Cloud
  • Private Cloud

  Public Cloud - Formula for calculating price of your services

  ---

  Total Cost

  The Total Cost for a buyer's call off requirement in a Public Cloud Deployment

  =

  Baseline Pricing

  Baseline pricing can be found in the pricing document attached with each offering

  Baseline Pricing - Web link

  https://www.infosys.com

  -

  Minimum Discounting

  1.5%

  +

  Onboarding Activity

  Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process

  +

  Additional sources of cost

  Any customised implementation service is needed

  -

  Additional sources of cost reduction

  None

  ---

  Private Cloud - Formula for calculating price of your services

  ---

  Total Cost

  The Total Cost for a buyer's call off requirement in a Private Cloud Deployment

  =

  Baseline Pricing

  Baseline pricing can be found in the pricing document attached with each offering

  -

  Minimum Discounting

  1.5%

  +

  Onboarding Activity

  Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process

  +

  Additional sources of cost

  Any customised implementation service is needed

  -

  Additional sources of cost reduction

  None

  ---

• Total Cost: The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
• Baseline Pricing: Baseline pricing can be found in the pricing document attached with each offering
• Baseline Pricing - Web link: https://www.infosys.com
• Minimum Discounting: 1.5%
• Onboarding Activity: Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
• Additional sources of cost: Any customised implementation service is needed
• Additional sources of cost reduction: None
• Total Cost: The Total Cost for a buyer's call off requirement in a Private Cloud Deployment
• Baseline Pricing: Baseline pricing can be found in the pricing document attached with each offering
• Minimum Discounting: 1.5%
• Onboarding Activity: Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
• Additional sources of cost: Any customised implementation service is needed
• Additional sources of cost reduction: None

Mandatory certifications

• Mandatory certifications:

  Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

  Reseller

  Cloud service suppliers you intend to resell with evidence

  Organisation 1

  Organisation name

  Oracle Corporation

  Website address/upload for organisation

  Website address

  Website address

  https://www.oracle.com/uk/partner/infosys/

  ISO 9001 certification

  Provided

  ISO 27001 certification

  Provided

  ISO 20000-1 certification

  Provided

  Are you reliant on the Cloud Service Provider for some accreditations

  Yes

Cyber Essentials

• Do you have a Cyber Essentials Plus certificate?: No
• Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies, by the date of framework award.

Non-mandatory Standards and certifications

• ISO 28000:2022 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Other security certifications: Yes
• Any other security certifications:
  • SSAE 18/ISAE 3402 SOC 1 Type II
  • CMMI 2.0
  • ISO 22301:2019
  • ISO 42001:2023

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukps@infosys.com. Tell them what format you need. It will help if you say what assistive technology you use.