AASEYA SOFTWARE SERVICES (UK) LIMITED

Aaseya Pega Licence Reselling Services

Aaseya Pega Licence Reselling Services provide a compliant and commercially optimised approach to procuring Pega licences and cloud subscriptions. Backed by Aaseya’s Pega practice and as the only Pega Government Elite Partner in EMEA, the service ensures licence selection, renewals, and subscriptions align with business, regulatory, and delivery needs.

Features

• Resale of Pega Cloud and on-premise software licences
• Advisory on Pega product selection and edition alignment
• Subscription structuring aligned to business and delivery needs
• Licence sizing based on workloads, users, and environments
• Support for new licences, renewals, and expansions
• Commercial alignment with Pega deployment roadmaps
• Compliance with Pegasystems licensing and usage policies
• Integration of licensing with implementation and support services
• Single commercial interface for Pega software procurement
• Backed by Aaseya’s certified Pega delivery teams

Benefits

• Simplified procurement of Pega licences through a trusted partner
• Reduced licensing risk through expert advisory and compliance alignment
• Cost-effective licence sizing aligned to actual usage
• Faster access to Pega platforms and capabilities
• Improved alignment between licensing and delivery plans
• Flexibility to scale licences as business needs evolve
• Reduced administrative overhead in licence management
• Seamless coordination between software and services
• Confidence from working with an experienced Pega partner
• Optimised value from Pega investments over the contract lifecycle

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at GCloud@aaseya.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

350670843889059

Contact

Matthew Leamy
07775 906650
GCloud@aaseya.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Payroll management
  • Procurement
  • Order management and orchestration
  • Enterprise performance management
  • Project and portfolio management
  • Asset life-cycle management

  Financial

  • Financial and Accounting Applications
  • Accounts Payable Applications
  • Accounts Receivable Applications
  • Treasury and Risk Management Applications
  • Travel and Expense Management Applications
  • Corporate Tax Management Applications

  Human capital management

  • Core Human Resources Applications
  • Talent Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Aaseya Pega Licence Reselling Services relate to Pegasystems’ Pega Platform and Pega Cloud offerings. The service supports customers in procuring, renewing, and scaling Pega software licences and subscriptions, either as standalone commercial service or alongside Pega implementation, upgrade, managed services, or support engagements delivered by Aaseya or other authorised partners
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Pega software licences and subscriptions are governed by Pegasystems’ standard licensing terms and conditions. Use of the licensed software is subject to the customer holding a valid Pega licence and complying with Pegasystems’ usage, entitlement, and support policies. Availability, performance, maintenance windows, and service levels are defined by Pegasystems for Pega Cloud deployments or by the customer’s chosen infrastructure provider for customer-managed environments. Any changes to licensed scope, editions, or usage limits may require commercial adjustments agreed with Pegasystems.
• System requirements:
  • Valid Pega software licence or cloud subscription
  • Supported deployment environment as defined by Pegasystems
  • Network connectivity for licence provisioning and support access
  • Customer-managed identity and access controls
  • Compliance with Pegasystems’ platform and security prerequisites

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Support queries are responded to within customers' contracted SLAs during agreed service hours, based on priority. Out of service hours, e.g. weekends or Bank Holidays, queries are acknowledged on a best-efforts basis. If required, on-call support can be provided allowing critical issues to be escalated through the on-call team to ensure timely attention and continuity of service.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide tiered support levels tailored to customer needs, typically including Standard Support and Enhanced Support delivered under a professional services agreement. Standard Support covers issue logging, triage, and resolution during agreed service hours, with response and resolution times based on the contracted SLA. Enhanced Support can include extended service hours, priority handling, and faster response commitments.; ; Support is delivered remotely by trained product specialists. Where required, a dedicated technical account manager or cloud support engineer can be provided at additional cost to oversee service performance, coordinate escalations, and act as a single point of contact for the customer.; ; Pricing for support levels is based on the scope, SLA, and resource requirements defined in the customer contract. Onsite support, if required, is available at extra cost and subject to prior agreement.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Aaseya would support onboarding for Pega Licence Reselling Services through a structured commercial and licensing engagement. This includes understanding customer requirements, advising on appropriate Pega licence models and editions, coordinating entitlement provisioning with Pegasystems, and supporting licence activation and handover. Optional guidance on licence usage, renewals, and entitlement documentation can be provided as part of the engagement.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Not Applicable
• End-of-contract process: At the end of the contract, licence entitlements expire or renew in accordance with the agreed commercial terms and Pegasystems’ licensing policies. No operational handover is required, as Aaseya does not host, operate, or retain customer systems or data under this service.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Aaseya Pega Licence Reselling Services can be customised to align with each customer’s commercial, operational, and deployment requirements.; ; Customisation includes selection of appropriate Pega products, editions, modules, and licence metrics based on intended use cases, user volumes, environments, and deployment models (Pega Cloud or customer-managed infrastructure). Customers can also tailor subscription terms, renewal cycles, support tiers, and commercial structures in line with organisational procurement policies and budgetary constraints.; ; Customisation is delivered through a consultative engagement led by Aaseya’s Pega licensing specialists, who work with customer stakeholders to assess requirements, validate licensing assumptions, and define the optimal licensing configuration. Changes to licence scope, quantities, or editions can be requested during procurement, renewal, or contract amendment cycles, subject to Pegasystems’ licensing policies.; ; Authorised customer procurement, commercial, and IT stakeholders can request and approve customisation. All licensing configurations and changes are finalised in coordination with Pegasystems and documented through standard commercial agreements and entitlement records.

Scaling

• Independence of resources: Aaseya Pega Licence Reselling Services do not operate a shared service environment. Users are not affected by demand from other customers, as each customer deploys and runs Pega within their own licensed environment (for example, Pega Cloud or customer-managed infrastructure). Resource isolation, workload management, and scaling are provided by the Pega platform and the customer’s chosen hosting model, in line with Pegasystems’ architecture and deployment standards.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Pegasystems

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: We protect data at rest by using strong encryption, strict access controls, and secure storage systems. Only authorized users can access the data, and all servers and devices are protected with security tools, updates, and monitoring. Backups are also encrypted and stored safely to prevent tampering or loss.
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Aaseya Pega Licence Reselling Services do not include application hosting, data processing, or data management. Any data export capabilities are provided and managed within the customer’s Pega platform environments, in accordance with Pegasystems’ product functionality, licensing terms, and the customer’s chosen deployment model.
• Data export formats: Other
• Other data export formats: Not Applicable
• Data import formats: Other
• Other data import formats: Not Applicable

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection between networks: We use several ISO 27001:2022 and Cyber Essentials Plus-aligned safeguards to protect data shared between the buyer's and our networks. All communication takes place via fully encrypted channels, such as TLS 1.2/1.3, IPsec, or SSL VPN using AES-256 encryption. MFA, role-based permissions, and network segmentation are used to ensure least-privileged access. Firewalls, IDS/IPS, and constant SIEM monitoring protect traffic and identify suspicious activities. Endpoints are safeguarded with anti-malware, EDR, and stringent patching. These integrated procedures assure the confidentiality, integrity, and security of all data transmitted across networks.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection within supplier network: We protect data within our network through a multilayered security architecture aligned with ISO 27001:2022 and Cyber Essentials Plus. Our internal environment is segmented into secure zones with NextGen firewall rules and zero-trust access controls. All sensitive data is encrypted at rest using industry-standard algorithms, and access is restricted through MFA, RBAC, and periodic access reviews. Continuous security monitoring via SIEM, IDS/IPS, and automated alerting helps detect and respond to threats in real time. Endpoints are secured with XDR, anti-malware, device encryption, and regular patching. Backup, logging, and incident-response processes further ensure data confidentiality and integrity.

Availability and resilience

• Guaranteed availability: Pega Platform is typically hosted on Pega Cloud, where availability, reliability, and service continuity are managed in line with Pegasystems’ enterprise cloud service standards. Pega Cloud is designed to deliver high availability through resilient architecture, continuous monitoring, automated recovery mechanisms, and controlled maintenance processes.; ; Pega Cloud operates with a target production availability of 99.95% per calendar month, excluding planned maintenance windows. Availability commitments, uptime calculations, planned maintenance, and any applicable service credits are governed by the standard Pega Cloud Service Level Agreements (SLAs) agreed directly between the customer and Pegasystems.; ; Where AIS is deployed on a customer-preferred cloud or infrastructure environment, availability targets, resilience measures, and reporting will follow the standards, SLAs, and operational controls of the selected hosting provider and the customer’s agreed operating model.
• Approach to resilience: Deployment on the Pega Platform which is typically hosted on Pega Cloud, where resilience is delivered through Pegasystems’ managed cloud architecture. Pega Cloud is built using redundant infrastructure components, fault-tolerant design, and automated recovery mechanisms to minimise service disruption.; ; Resilience is achieved through multi-availability-zone deployment patterns, proactive monitoring, health checks, and automated failover capabilities within the hosting environment. Pega Cloud also includes regular backup processes, controlled patching, and tested recovery procedures to support business continuity and operational stability.; ; Datacentre resilience, backup frequency, recovery objectives, and failover arrangements are defined and managed as part of the standard Pega Cloud service offering, with further details available on request under the applicable Pega Cloud documentation and contractual terms.; ; Where AIS is deployed on a customer-preferred cloud or infrastructure environment, resilience measures—including redundancy, failover, and recovery—will align with the architecture, controls, and standards of the selected hosting provider and the customer’s agreed resilience and continuity requirements.
• Outage reporting: Pega Platform, hosted on Pega Cloud, where outage detection and reporting are managed as part of Pegasystems’ cloud operations and service management processes.; Pega Cloud provides proactive service monitoring and incident management, with outage notifications communicated through established customer communication channels, including service notifications and incident updates. Customers are informed of service-impacting incidents, planned maintenance activities, and restoration progress in line with Pega Cloud support and communication procedures.; Outage reporting mechanisms, notification frequency, and escalation processes are defined within the standard Pega Cloud service framework and associated customer agreements. Detailed outage and incident reports can be made available through Pega support channels as part of normal service operations.; Where AIS is deployed on a customer-preferred cloud or on-premise environment, outage reporting, alerting mechanisms (such as dashboards, APIs, or email notifications), and communication processes will follow the standards, tooling, and operational practices of the selected hosting provider and the customer’s agreed service management model.; ; If you want, the next logical step is to align “Monitoring and alerting” language across availability, resilience, and outage sections so they read as one cohesive narrative for assessors.

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: Access to licence administration, commercial support, and contract-related interactions is restricted to authorised customer contacts and designated Aaseya commercial and licensing personnel only. No access to customer systems, environments, or application management interfaces is required or provided as part of the licence reselling service.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Other
• Description of management access authentication: Aaseya Pega Licence Reselling Services do not provide management access to customer environments or applications. Any administrative authentication, role-based access control, or privileged access management is implemented and enforced within the customer’s Pega platform in line with Pegasystems’ security standards and the customer’s organisational security requirements.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: At Aaseya, we operate a comprehensive Quality and Information Security Management System, supported by organisation-wide policies and procedures, that demonstrates top management’s commitment to information security and service quality. Aaseya is ISO 9001:2015 and ISO/IEC 27001:2013 certified, with well-defined information security policies, standards, and operating procedures covering governance, risk management, access control, incident management, and continuous improvement.; ; In addition, Aaseya holds Cyber Essentials Plus certification, providing independent assurance that appropriate technical controls are in place to protect systems and data against common cyber threats. Adherence to security and quality policies is enforced through defined reporting structures, regular internal and external audits, management reviews, and corrective and preventive action processes.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our Change and Configuration Management processes follow industry best practices aligned to ISO 20000 controls, ensuring that service changes are assessed, authorised, implemented, and reviewed in a controlled manner. All changes are subject to standard governance, continuous monitoring, and periodic audits.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerability management is conducted in alignment with ISO 27001 best practices. Regular automated vulnerability assessments are performed on application components and underlying infrastructure within the hosting environment. Independent penetration testing is conducted periodically, and identified vulnerabilities follow a structured remediation process with verification and documentation. All vulnerability management activities are monitored and reviewed as part of continuous security governance.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring follows a structured security incident management framework aligned with industry standards. Monitoring includes log analysis, anomaly detection, and event correlation performed within the hosting platform. Incidents are triaged and managed through defined procedures that support rapid containment, remediation, and root-cause analysis. Infrastructure-level monitoring and security controls (such as endpoint protection, network security, and intrusion detection) are provided by the underlying cloud hosting environment, while application-level monitoring and audit logs are actively reviewed to maintain service integrity.
• Incident management type: Supplier-defined controls
• Incident management approach: Our incident management process follows a structured lifecycle aligned to recognised IT service management practices. It includes incident detection, logging, categorisation, prioritisation, assignment, and SLA-based resolution. Users can report incidents through the service desk via email or ticketing channels. Incidents are tracked until closure, with updates provided throughout. Root-cause analysis is performed for major incidents, and lessons learned are incorporated into continuous improvement. Formal incident reports are shared with the customer following resolution.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 2%
• Between £1,000,001 and £2,500,000: 3%
• Between £2,500,001 and £5,000,000: 4%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas Certification Holding SAS – UK Branch
• ISO/IEC 27001 accreditation date: Tuesday 30 July 2024
• What the ISO/IEC 27001 doesn’t cover: Aaseya’s ISO/IEC 27001 certification does not cover customer-owned or customer-managed environments, infrastructure, applications, or data where Aaseya does not have operational or administrative control, nor does it extend to third-party platforms, cloud services, tools, or subcontractors that are not governed under Aaseya’s Information Security Management System. The certification also excludes client internal business processes, data governance, end-user devices, networks, or operational controls that fall outside Aaseya’s contracted responsibilities or the defined Statement of Applicability. Where services involve customer-controlled or third-party environments, appropriate contractual and governance controls are applied, but those elements are not themselves ISO/IEC 27001 certified.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bureau Veritas Certification Holding SAS – UK Branch
• ISO 9001 accreditation date: Monday 11 December 2023
• What the ISO 9001 doesn’t cover: Aaseya’s ISO 9001:2015 certification does not cover customer-owned or customer-managed processes, tools, systems, or environments that are outside Aaseya’s direct control, nor services delivered entirely by third-party suppliers or subcontractors not operating under Aaseya’s Quality Management System. The certification also excludes client internal governance, business decision-making, or operational activities beyond the scope of contracted services, as well as any products or services delivered outside the defined organisational and certification scope. Where third parties or customer-controlled environments are involved, Aaseya applies appropriate quality and supplier management practices, although these elements are not themselves ISO 9001 certified.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 846651b2-384a-4a5d-b3c5-08e7a75a52df
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at GCloud@aaseya.com. Tell them what format you need. It will help if you say what assistive technology you use.