MINDCRAFT LIMITED
Digital communications, stakeholder engagement and consultation
MindCraft’s team is award-winning for digital innovation in engagement and communications. From strategic guidance, to implementing digital tools, we know how to ensure complex information is explained and digital transformation embedded. With experience of internationally significant public engagement programmes, we are expert in community, customer and stakeholder engagement.
Features
- Stakeholder mapping for communications, consultation, engagement and transformation programmes
- Strategy development for digital engagement, communication, and/or consultation
- Development of detailed implementation plans/campaigns for projects or digital transformation
- Development of detailed engagement/communications channel strategy to reach audiences
- Quality assurance of engagement and communication content and materials
- Advice on and digital communications and engagement tools/platforms provision
- Provision of interactive engagement and communications platforms and tools
- Innovative engagement platform development including gaming and augmented reality
- Detailed evaluation of engagement and communication campaign against objectives
- Recommendation of future improvement opportunities for engagement and communication
Benefits
- Focussed communications/engagement improves outcomes of all digital transformation programmes
- Quality stakeholder mapping provides detailed analysis of engagement/communications priorities.
- Clear engagement objectives drive development of a focussed implementation plan
- Effective evaluation allows ROI analysis and continuous improvement opportunities
- Choosing best channels drives optimal uptake by the widest audience
- Ensuring communications materials are well produced ensures optimal engagement
- Interactive digital platforms drive maximum reach among traditionally disengaged audiences
- MindCraft’s innovative digital tools drive interest from diverse audiences
Pricing
£250 to £1,070 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at angus@mindcraft.co.uk.
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Framework
G-Cloud 14
Service ID
3 5 0 7 7 5 0 8 0 2 6 1 0 0 9
Contact
MINDCRAFT LIMITED
Angus Walker
Telephone: 07887714314
Email: angus@mindcraft.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- MindCraft offers expertise in planning communication and engagement strategies to reach diverse stakeholder cohorts. We can help plan for the integration of digital engagement and consultation tools. MindCraft has extensive experience in planning complex programmes for digital engagement, using interactive tools and web-based platforms.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
MindCraft can assure the quality of the content and the presentation platforms of consultation and community engagement materials, and advise on their suitability to reach the desired audience
We can test content on digital platforms with focused user groups to ensure materials and systems are suitable for stakeholder consumption and will deliver the engagement objectives.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Not applicable
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- The British Assessment Bureau
- ISO/IEC 27001 accreditation date
- 19/04/2024
- What the ISO/IEC 27001 doesn’t cover
- All services provided by MindCraft are in scope of ISO27001
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
MindCraft contributes to UK’s net zero targets and combating climate change by adopting sustainable practices, woven into the fabric of our operations. It supports both short term and longer term sustainability goals. We do this by reducing greenhouse gas emissions, improving resilience and adaptation to climate impacts, and promoting environmental sustainability.
Current initiatives include:
We have minimised our carbon footprint by adopting a remote work model for all employees, significantly reducing the need for commuting. We use cloud-based platforms, video conferencing, and remote working tools to minimise travel and energy consumption.
MindCraft supports the use of electric vehicles, further cutting down on emissions related to transportation.
One of our remote offices are powered by solar photovoltaic (PV) and battery storage solutions, promoting the use of renewable energy.
Under our ISO27001 certification, our processes and information systems are required to support sustainability.
Future commitments:
We will actively seek opportunities to support local environmental projects in collaboration with our clients through volunteer support and promotion and our team will be given time to support this.
Donations to Cool Earth: MindCraft works with partners to support contributions to the Cool Earth charity, aiding in the protection of our planet’s ecosystems.
A percentage of our partners’ profits is allocated to causes that protect the environment, demonstrating our investment in the planet’s future.
Our efforts reflect our belief that technology and consultancy can be forces for good, leading the way in the fight against climate change.Covid-19 recovery
We help our clients navigate the challenges and opportunities of the Covid-19 pandemic and its aftermath. For example, we design and implement digital solutions that enable remote working, online service delivery, and data-driven decision making.
We also help our clients adapt to changing customer needs, market conditions, and regulatory frameworks. We use our experience and knowledge of the public sector to deliver solutions that are aligned with the government's priorities and policies for Covid-19 recovery.
One of MindCraft’s directors is a board member and trustee for a local charity, which tackles loneliness and social isolation in the care sector, a sector hugely impacted by Covid-19. Research and academic evidence shows that loneliness among elderly care home residents, which the charity supports, has become more acute since the pandemic. MindCraft also supports this charity financially.Tackling economic inequality
MindCraft addresses economic inequality through its business practices and community engagement in a number of different ways.
We offer roles to a diverse candidates, including students and multi-nationals.
We actively engage with representations from Armed Forces Veterans groups encouraging veterans into new careers to encourage them to consider roles at Mindcraft, from IT technician to cyber security roles.
For each contract, MindCraft will support two career fairs each academic year in areas where clients need to recruit into their projects.
Professional development: We are committed to the professional growth of our team. We ensure all our team are ITIL certified, to ensure that employees, partners, and contractors offer a consistent and high level of service delivery. We also support our team to achieve Microsoft qualifications. Our training log is a testament to our dedication to continuous learning and skill enhancement. Key partners also train all employees to Microsoft Azure Cloud Certifications to ensures a knowledgeable workforce capable of delivering consistent, high-quality services.
Educational outreach: MindCraft actively engages with schools and colleges, creating programmes that inspire and guide a diverse range of school leavers and students towards digital careers. By offering opportunities and support, we help bridge the educational gap, fostering economic mobility.
Career fairs and STEM advocacy: We support career fairs and collaborate with regional careers officers to promote STEM subjects. Our campaign provides advice and encouragement for apprenticeships and higher education, targeting areas where economic inequality is most prevalent such as in the south west.
We also support a college to provide opportunities for a charity providing mentoring and work experience opportunities for young women to start careers in cyber security.Equal opportunity
MindCraft is committed to fostering equality and diversity, which is a cornerstone of how we work. Our approach to equality is multifaceted, encompassing employment practices, community engagement, and leadership representation.
Diverse employment practices: We actively seek a diverse range of candidates, including students and multinational individuals, to create a workforce that reflects our sector and our clients. For instance, we employ a PhD student from Bristol University as a Data Scientist, offering the flexibility needed to balance academic research with practical client solutions.
Work experience opportunities: MindCraft offers work experience placements to local students and those from disadvantaged backgrounds, providing insights into digital careers and opening doors to future employment opportunities.
Support for veterans: MindCraft recognises the valuable skills and experiences that Armed Forces veterans bring to the civilian workforce. Supporting a large scale programme to find veterans’ new careers, we engage with veterans’ groups to provide pathways into new careers within our company and our partners’, ranging from apprentices, IT technician to cybersecurity roles, ensuring that their transition is both smooth and rewarding.
Local community engagement: Our commitment extends to local communities, where we collaborate with schools and colleges to develop career days and work experience opportunities. This initiative is particularly focused on school leavers and apprentices who opt for a different path from university, thereby promoting alternative routes to professional success.
Inclusive leadership: We pride ourselves on creating an inclusive workplace that not only welcomes but also celebrates diversity. Our team is multi-ethnic, and we place a strong emphasis on gender equality, with women holding 50% of the shares and being integral to our Senior Leadership Team (SLT).
Through these practices, we can deliver more innovative, effective, and empathetic solutions to our clients, while contributing to a more equitable and inclusive society.Wellbeing
MindCraft prioritises the health and wellbeing of our team, clients, and community. One of the three core pillars of our businesses is ‘an excellent company culture’ that supports holistic wellbeing. We do this by:
Employee Wellbeing
All our team have objectives, which support a positive company culture, alongside health and wellbeing.
We actively promote the health and wellbeing agenda through regular team meetings and quarterly away days, providing opportunities for team-building, professional development and rejuvenation.
All our teams’ objectives are aligned to the pillar of cultural excellence and feature work designed to promote health, wellbeing and a positive company culture.
We have a strong sense of team and actively promote the health and wellbeing agenda through fortnightly all team meetings and quarterly away days, offering a chance to escape the day job and focus of team-building.
Alongside some of the partners we work alongside, we offer employees a private medical scheme, including mental health support and access to private GPs. This also includes regular information on physical and mental wellbeing.
We offer opportunities to all colleagues to undertake first aid and mental health training.
Client wellbeing
Our digital solutions prioritise user experience, ensuring accessibility and ease of use.
We deliver excellent training and engagement programmes for clients, empowering them to navigate new systems confidently, reducing anxiety around technology adoption.
Community Wellbeing
Directors contribute offer voluntary services to non-profits.
Our cyber and digital workshops empower individuals to stay safe online. We also engage with educational establishments to build awareness of digital career opportunities.
Environmental Wellbeing
We operate on a paperless policy and encourage sustainability and energy-efficient practices.
Under this framework, we are committing to enhancing client wellbeing by offering career mentoring. Our team will provide monthly sessions over a six-month period, setting clear goals and objectives to mentees as needed.
Pricing
- Price
- £250 to £1,070 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at angus@mindcraft.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.