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Illuminet Solutions

Business Resilience Services

Our Business Resilience Service enables our customers to rapidly adapt and respond to business disruptions, safeguard people and assets, while maintaining continuous business operations. We will implement robust Business resilience planning ensuring the ability of your personnel to respond, resume, and restore to a pre-determined level of operation following disruptions.

Features

  • Creation of a robust Business Continuity Plan
  • Creation of a robust IT Disaster Recovery Plan
  • Crisis Communications plan
  • Assessment of the effectiveness of your current resilience
  • Review of Information and Cyber Security effectiveness during a crisis
  • Setup Awareness and Communications to the right people and areas
  • Review Physical Security and Workplace protection
  • Review and guide on the creation of Business Resilience alliances
  • Assessment of Leadership resilience
  • Available in England, Wales, Scotland and Northern Island

Benefits

  • You have a tested and current Business Continuity Plan
  • You have an IT Disaster Recovery Plan you trust
  • Clear and tested Crisis Communications plan
  • Contracted and trusted Supply Chain resilience during emergencies
  • Confidence in your Information and Cyber Security during crises
  • Clear Awareness and Communication to your staff, customers and suppliers
  • Confidence in Physical Security and Workplace protection
  • Business Resilience alliances with trusted partners leads to more business
  • A trusted Business Resilience plan and strategy
  • Clear governance and change management

Pricing

£500 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bizops@illuminetsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 5 1 5 8 8 9 0 5 2 9 0 6 8 2

Contact

Illuminet Solutions Stephen Farmer
Telephone: 01202 770162
Email: bizops@illuminetsolutions.com

Planning

Planning service
Yes
How the planning service works
Lluminet Solutions support customers to plan how they they will implement cloud hosting or software services. Alongside business resilience services we have extensive experience of business analysis, solution design and security architecture. We ensure the successful design and delivery of effective solutions for our clients.

Our consultants can offer the following consultancy / planning services.
• Setting vision and strategy
• Architecture and Design services – end-to-end solution design
• Consult stakeholders and users to identifying design inputs including policy, user needs, constraints, opportunities and organisational readiness.
• Developing a roadmap
• Vendor analysis – assessing vendors to meet your requirements
• Security assurance
• Service management
• Scaling, licensing and advisory services
• Build and test
Please contact us, we can tailor an offer specifically for your requirements.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Training services are provided as skills transfer during a project or engagement. Bespoke training and knowledge transfer can be provided on request as an additional service.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Illuminet Solutions support customers in the design, development and transition from traditional to cloud based services. We have extensive experience of delivering design and development using a wide range of methodologies and techniques. We ensure the successful design and creation of development solutions.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Services can be tailored to meet client requirements.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support arrangements are not normally required for this service.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity

Fighting climate change

Our efforts to be greener began in 2019 with the announcement of our flagship initiative, Treevolution. In 2022, we took the next step and initiated work to be Net Zero by 2035. Now, embedded in our work culture is a drive to do more for the environment, with a dedicated Eco-Ambassador team. We challenge ourselves to improve our operations and use sustainability as a catalyst for innovative thinking that results in a great, and green, service to our clients. This is our Green Guarantee.

One key part of our mission is to have a positive impact on the environment. Treevolution, was the first of many environmental initiatives to have been implemented. We pride ourselves on having a strong relationship with both The Yorkshire Dales Millennium Trust and The National Forest Foundation, in which we plant 1 tree per consultant per week, 5 trees per permanent position filled and 10 trees per product delivery.

We have planted nearly 17,000 trees in the UK and are well on our way to 18,000 trees globally.

Equal opportunity

Illuminet’s values and behaviours are at the heart of everything we do, ensuring our approach and delivery is in harmony with the testimony ‘All human beings are born free and equal in dignity and rights’. We are immensely proud that all our business practices are conducted in an honest, transparent, inclusive and ethical manner. This includes, but is not limited to, our commitment to recruiting, developing and retaining the most talented people regardless of background.

Pricing

Price
£500 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bizops@illuminetsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.