CENTERPRISE INTERNATIONAL LIMITED
Centerprise Asset Lifetime Management
Centerprise IT Asset Lifetime Management Service provides the resources and processes including helpdesk, bonded storage, asset tagging, imaging, deployment services, starters/leavers program, break-fix warranty, decommissioning, secure IT Asset Disposal Service which is accredited by ADISA and provides compliance to GDPR and WEEE regulations, providing security of data and reduced risk.
Features
- Full Managed Service of IT Assets throughout its Lifecycle
- End to end tracking and visibility of assets ensuring transparency.
- Service Delivery Management
Benefits
- Accountability – provides tracking and management of assets.
- Adheres to regulatory standards and compliance needs
- Maximises life and re-use of IT Assets
- Single point of contact
- Your IT team can focus on strategic rather than BAU
Pricing
£1.50 a unit
Service documents
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Framework
G-Cloud 14
Service ID
3 5 1 9 2 8 3 2 6 2 3 4 5 3 3
Contact
CENTERPRISE INTERNATIONAL LIMITED
Tenders Team
Telephone: 01256 378 000
Email: tendersteam@centerprise.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Centerprise has a cloud offering that can help buyers plan how they will implement both cloud hosting and software services.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- At Centerprise we can supply a full service in conjunction with our team of experts to assist your business in migrating effectively to a Cloud environment whether that be on a public cloud or a private cloud to ensure total control. Our experts are skilled in complex solution design and migrations and are able to implement a variety of scenarios utilising a wide range of Cloud services specific to your business requirements, by utilising Centerprise for the IT Asset Recovery Service, Centerprise can provide a service credit for the residual value recognised from the redundant IT equipment which can be used to offset against the project.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The number of supported devices, locations, resilience options and security features are variable depending on the final options chosen, in order to fit with buyer requirements. Not all features are available for each chosen option or chosen device type.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Target response times are subject to the contracted level of Centerprise Service. Typically, these will be: Standard - Target 90 minutes initial response Comprehensive - Target 90 minutes initial response
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide a first line support telephone number, email ticketing support and online ticketing support - all of which are supported by our second and third line resolver groups. Questions are responded to on a priority basis. Our user can manage status and priority of support tickets as well as accessing our technical support team via email or online portal. All our support levels are charged at the same rates. Our architects, consultants and technical support teams are wholly dedicated to ensuring the infrastructure supporting your applications and data are implemented and maintained to ensure peak performance
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- 24/06/2008
- What the ISO/IEC 27001 doesn’t cover
- The certification covers all Centerprise products and services.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- SecurityMetrics
- PCI DSS accreditation date
- 10/11/2018
- What the PCI DSS doesn’t cover
- The certification covers all Centerprise products and services.
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Centerprise is committed to working towards ‘Carbon Neutral’ status, aiming to be carbon neutral by the end of 2050. Scope 1 and Scope 2 emissions have been reduced by 32.51% from our baseline in the year 2020- 21. Centerprise’s strategy expands beyond its internal business operations by ensuring the changes implemented flow into our product strategies. In this way, the organisations and communities in which Centerprise operates will also benefit. For example, today, Centerprise’s customers benefit from solutions • that reduce resource requirements and associated office and transportation costs, such as cloud-based services working from home, • Replacing petrol/diesel vehicles with electric vehicles • Using electronic communications to replace printed and posted materials and face to face meetings • utilising technologies such as Artificial Intelligence and Machine Learning to improve efficiency and lower the carbon intensity of operations • Procuring from low carbon suppliers.Covid-19 recovery
Centerprise recognises Covid's impact on the UK economy and has made investments to help support job seekers and local growth stimulants. Centerprise has started a new Apprenticeship scheme to help provide young people with a career path in Sales. Each year, new apprentices will be added to a planned process of educating the individual through formal study and on-the-job training in different parts of the organisation, leading to a recognisable qualification. In South Wales, Centerprise has invested £5m in extending their premises to another 5,000 square feet to expand the recycling capability. This action has provided work to more people in a high unemployment area by utilising local contractors for the building work and providing new employment opportunities as the site starts operation.Tackling economic inequality
Centerprise is helping to level the playing field regarding economic inequality by ensuring that all employment is based on pure ability to perform, regardless of any other factor. This will include providing any aid needed to ensure that those with disabilities or other factors can contribute equally. Centerprise is happy to state that all employees are paid more than the basic living wage.Equal opportunity
Centerprise is helping to level the playing field regarding economic inequality by ensuring that all employment is based on pure ability to perform, regardless of any other factor. This will include the provision of any aids needed to ensure that those with disabilities or other factors can contribute equally.Wellbeing
Centerprise care for the welfare of all staff. The following is a sample of the services offered:- • Subsidised Gym membership • Free fruit distributed weekly • Anonymous AI-based Mental Welfare service – AMY • 2 Wellbeing days for all staff
Pricing
- Price
- £1.50 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tendersteam@centerprise.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.