CONSULT CIRCLE LTD

Microsoft 365 and Copilot Training and Support

We offer specialised training and personalized guidance across all Microsoft 365 applications, including Teams, OneDrive, Office, and SharePoint. Additionally, we provide training and practical advice on leveraging Microsoft Copilot with AI Assistant.
Take advantages of Microsoft 365 but also gain confidence in their Digital Transformation journey.

Features

• Individualised M365 training for each user level.
• Hybrid workforces can benefit from high-quality in-person and online training.
• Tailored lessons for Microsoft 365 and Windows 11.
• Adapted to fit distinct work styles, personas, and positions.
• Training videos and resources improve user experience and ensure change.
• Suitable for refreshers and follow-ups.
• Group and individual app training can improve team abilities.

Benefits

• Microsoft 365 training boosts employee engagement.
• Customised training for businesses and organisations.
• Personalised supplementary resources disseminate business messaging and bolster business strategy.
• Lead digital workplace change to meet goals and enhance productivity.
• Learn how the Microsoft 365 apps operate together.
• Learn how the Microsoft 365 apps operate together.
• Role-based delivery maximises value and behaviour change.

£850 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@consultcircle.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

352598017519012

Contact

Consult Circle Sales
02039165593
info@consultcircle.com

Planning

• Planning service: Yes
• How the planning service works: Consult Circle has developed a best-in-class methodology for planning, designing, and executing Microsoft 365 solutions. We gather requirements from business and technology stakeholders, set priorities, and create plans and strategies based on simple good practice standards and our customers' particular business demands. These are used with ConsultCircle's delivery experience to reduce risks and improve return on investment (ROI).
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Microsoft OneNote, Publisher, Visio
  • Microsoft Teams
  • Microsoft Planner
  • Microsoft Forms
  • Microsoft Lists, To Do
  • Microsoft Power Automate, Power BI
  • Microsoft SharePoint
  • Outlook and OneNote

Training

• Training service provided: Yes
• How the training service works: We offer onsite consulting, training workshops, and a variety of training courses at Consult Circle. We also suggest courses that are approved by vendors. As needed, one of our training experts will go over the requirements and come up with a full training plan that fits the users' needs.; ; We also provide:; - Group training sessions - Introduction to 365; - New starter training; - Ongoing training programmes; - 1-to-1 training; - Remote training via Teams/Skype/Zoom; - Q&As; - Training websites; - FAQ's & cheat sheets
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365
  • Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Microsoft Teams
  • Visio
  • Publisher & SharePoint
  • Outlook and OneNote
  • Microsoft Power Automate, Power BI
  • Microsoft Planner
  • Microsoft Forms
  • Microsoft Copilot

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Some limitations would need to be better known as part of the service scoping and acceptance. Dates, Location, Size of Audience, Required intensity of the course, etc will determine final costs and duration of the course.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Subject to an agreed Service Level Agreement (SLA).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Consult Circle doesn't usually offer help for professional services jobs. Support levels will be discussed about when the scope of the service is being made for any managed services that may be needed after the professional services contract.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Consult Circle's Environmental Policy and Carbon Reduction Plan include taking steps to lower our carbon footprint and the damage we do to climate change and backing those efforts. "Virtual First" talks, plans to use less energy, and flexible work are all part of our policies. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Covid-19 recovery

  People who lost their jobs because of Covid-19 can get new training from ConsultCircle, which offers classes on skills training, CVs, and interviews. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Tackling economic inequality

  ConsultCircle fights economic inequality by working with a wide range of small and micro businesses in its supplier chain. Being able to get supplies from many different companies gives us both resilience and capability. As our customers' needs change, ConsultCircle is also always improving our supply chain to make sure we can always give the best solution at the best price in terms of capability, capacity, and resilience. Because we don't favour one provider over another, we can support new ideas and technologies that change the way things are done so that customers can get better products and services at lower prices. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Equal opportunity

  ConsultCircle has an Equal Opportunities policy that spells out our goals, such as hiring people from a variety of backgrounds to mirror the diversity of our communities. As part of other programmes, disabled people are helped to learn new skills and move up in their jobs. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

  Wellbeing

  The six standards in the Mental Health at Work commitment guide how we deal with mental health. These include staff work and wellbeing meetings, flexible working, a "speak up" policy, and more. Please get in touch with ConsultCircle to talk about providing Social Value. Any product for social value must be agreed upon with ConsultCircle and be in line with the value of the contract and other deliverables.

Pricing

• Price: £850 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@consultcircle.com. Tell them what format you need. It will help if you say what assistive technology you use.