CLINKED.COM

Clinked Virtual Data Room (VDR)

Clinked Virtual Data Room (VDR) is a secure, modern, online repository for storing and sharing confidential documents, for high-stakes transactions and audits, it provides encrypted workspaces, with mobile access, and API integrations.

Features

• Secure data rooms and cloud-based file sharing
• Custom branded portals
• Real-time collaboration tools
• Task and project management
• Mobile and remote access
• Version control and history
• Integrated messaging and notifications
• Granular access permissions
• Third-party integrations
• Audit logging and reporting

Benefits

• Access files and tasks from any location, any device, instantly.
• Collaborate securely in real time with team members and clients.
• Reduce back-and-forth emails by centralising communication inside portal.
• Track project progress and task deadlines with clear visual updates.
• Share and review documents with version control for accurate work.
• Organise content and files in customised branded workspaces.
• Receive automated notifications to act quickly on updates.
• Onboard users efficiently with structured forms and workflows.
• Integrate existing tools to reduce app switching and increase efficiency.
• Secure sensitive information with strong encryption and compliance controls.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@clinked.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

352938179624440

Contact

Tayfun Bilsel
01223 967444
info@clinked.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Payroll management
  • Procurement
  • Order management and orchestration
  • Enterprise performance management
  • Project and portfolio management
  • Asset life-cycle management

  Financial

  • Financial and Accounting Applications
  • Accounts Payable Applications
  • Accounts Receivable Applications
  • Treasury and Risk Management Applications
  • Travel and Expense Management Applications
  • Corporate Tax Management Applications

  Human capital management

  • Core Human Resources Applications
  • Talent Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: None
• System requirements:
  • Modern web browser required
  • Internet connection required
  • Supports all major operating systems
  • Mobile platform support
  • Two-factor authentication optional
  • No local server required
  • Third-party integrations optional
  • Storage limits vary by plan
  • Compliance standards built in

User support

• Email or online ticketing support: Yes
• Support response times: Clinked provides priority-based support.; Standard support: Mon–Fri 09:00–18:00 GMT. Enterprise support: 24/7/365 (including telephone support where agreed).; Response targets:; Level 1 (urgent/critical): 2 business hours (Standard), 1 business hour (Enterprise).; Level 2 (high): 4 business hours (Standard), 2 business hours (Enterprise).; Level 3 (normal): 6 business hours (Standard), 3 business hours (Enterprise).
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Clinked provides two structured support levels: Standard Support and Enterprise Support.; ; Standard Support is included at no additional cost with all subscriptions and is available Monday to Friday, 09:00–18:00 GMT. It includes access to Clinked’s support team via ticketing/email, incident logging and tracking, fault diagnosis, bug fixes, and assistance with service configuration and use. Target response times are: Level 1 (urgent) within 2 business hours, Level 2 (high) within 4 business hours, and Level 3 (normal) within 6 business hours.; ; Enterprise Support is included with Enterprise and Enterprise Custom packages and provides 24/7/365 support, including telephone support. It includes all Standard Support services plus priority handling of incidents, access to senior cloud support engineers, and enhanced escalation and service management. Target response times are: Level 1 within 1 business hour, Level 2 within 2 business hours, and Level 3 within 3 business hours.; ; Enterprise customers have access to senior cloud support engineers and enhanced technical service management. A named technical contact or technical account support function can be provided where agreed.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Clinked is delivered as a fully managed SaaS service with assisted onboarding and training to help customers start using the platform quickly and effectively.; ; Onboarding and setup:; Clinked provides assisted onboarding at no additional cost. This includes account provisioning, initial environment setup, configuration guidance, and support with creating workspaces, user roles, and access permissions. Where required, Clinked can also support initial data upload and configuration of integrations.; ; Training:; Online training and walkthrough sessions are provided to administrators and end users, covering core features, security controls, and best-practice use of the platform. Optional on-site training can be provided for customers who require in-person sessions.; ; Documentation and self-service support:; Users have access to online documentation, help guides, and knowledge resources covering platform features, administration, and common tasks. Ongoing support is available through the Clinked support service.; ; This combination of assisted onboarding, training, and documentation ensures customers can adopt and operate the service effectively from the outset.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
  • Other
• Other documentation formats:
  • A web-based help centre with step-by-step guides
  • FAQs and how-to articles covering core features and administration
  • Setup and onboarding guidance for new users
  • API documentation for developers
  • Video Tutorials and guides
• End-of-contract data extraction: Self-service data extraction:; Admins can export and download their data directly through the Clinked interface. This includes downloading files and folders, along with associated content and records, in commonly used electronic formats. Administrators can organise and retrieve data without supplier intervention.; ; Assisted data extraction:; If required, Clinked can provide assisted data extraction as a professional service. This may include bulk exports, structured data extracts, or support with organising and transferring data to another system.; ; After extraction:; Once the customer confirms successful data retrieval, Rabbitsoft securely deletes customer data within a reasonable period, unless retention is required by law.; ; This approach ensures customers can retrieve their data independently, with optional support available where required.
• End-of-contract process: At the end of the contract, customer access to the Clinked service is maintained for an agreed off-boarding period to allow orderly exit and data retrieval.; ; The customer is notified of contract expiry and the off-boarding process. Administrators can export and download their data using Clinked’s self-service tools. After the customer confirms successful data retrieval, Rabbitsoft securely deletes customer data within a reasonable period, unless retention is required by law. Access to the service is then terminated.; ; The contract price includes: Continued service access until contract expiry, standard self-service data export, standard support during the off-boarding period, secure deletion of data following confirmation; ; Additional cost options are: Assisted data extraction, structured exports, or migration support, on-site or specialist exit assistance, professional services requested to support transition activities
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Desktop service: full feature set, detailed views, advanced configuration and management tools.; ; Mobile service: core features, simplified interface for quick access and updates.; ; Functionality depth: some advanced workflows and settings desktop-only.; ; User experience: desktop suited for complex work; mobile suited for on-the-go tasks.; ; Notifications: mobile includes push notifications; desktop uses browser alerts.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Yes — Clinked provides a service interface that users interact with to access all features. Specifically:; ; Web-based user interface: a full browser portal for dashboards, files, tasks, groups, and settings.; ; Mobile app interface: streamlined native app for iOS and Android for on-the-go access.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Accessibility considerations are addressed during general UI/UX testing and iterative design, but structured testing with assistive technology users has not been formally undertaken or certified.; ; This may be reviewed and improved as part of future accessibility initiatives.
• API: Yes
• What users can and can't do using the API: Clinked provides a comprehensive REST API that enables authorised users to interact programmatically with the Clinked platform. The API is accessed over HTTPS, uses JSON format, and supports standard authentication via OAuth tokens obtained with client credentials or user credentials. ; ; Using the API, users can perform a wide range of actions within an existing Clinked environment. This includes creating, listing, updating and deleting resources such as accounts, members, groups, files and folders, invites, tasks, events, discussions, comments, attachments, shares and notifications. Users can also manage workspace properties, branding, custom domains, integrations and SSO configuration. ; ; Users can set up integrations and automate workflows, for example by synchronising user accounts, uploading files, organising group structures, generating content and managing tasks or discussions via API calls. Administrative actions like updating account settings and managing member roles are supported to the extent allowed by the API and the authenticated user’s permissions. ; ; Limitations: the API does not replace the core service provisioning process; full tenant provisioning and onboarding still require use of the Clinked UI or support engagement. API actions are subject to role-based access controls and rate limits
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Clinked supports configuration-based customisation to allow customers to tailor the service to their organisational and operational needs.; ; Customers can configure portal branding (logos, colours, portal layout and domain), workspace and group structures, user roles and access permissions, notification settings, collaboration features, and content organisation. Enterprise customers may also enable additional branding options, single sign-on configuration, and optional white-label mobile applications.; ; Customisation is primarily performed through the Clinked administrative interface. Authorised administrators can create and manage workspaces, configure branding, control access rights, set collaboration rules, and organise content structures. Where enabled, some configuration and automation actions can also be performed via the Clinked API. Assisted configuration can be provided during onboarding or as part of professional services.; ; Only authorised customer administrators can apply customisations. End users are limited to actions permitted by the roles and permissions assigned to them. Certain advanced or infrastructure-level changes (for example private cloud deployment or bespoke configurations) are managed by Rabbitsoft as part of an agreed onboarding or support engagement.

Scaling

• Independence of resources: Clinked is delivered as a scalable, multi-tenant SaaS platform designed to ensure one customer’s usage does not affect others. The service is hosted on elastic cloud infrastructure with load balancing, automatic scaling and continuous performance monitoring. Customer environments are logically segregated, with access controls enforced at the application and data layers. Operational controls such as capacity management, rate limiting and automated failover are used to manage demand and prevent abnormal usage from degrading the service. These measures ensure consistent performance, availability and security for all users.

Analytics

• Service usage metrics: Yes
• Metrics types: Clinked provides service usage metrics through the platform, including:; ; User activity and login information; ; File access and upload/download activity; ; Task and content activity within workspaces; ; Audit logs for tracking actions and changes; ; Metrics are available to administrators via the service interface and can also be accessed programmatically where supported through the API.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Admins can export their data using Clinked’s built-in self-service tools.; ; Authorised administrators can download files and folders directly through the Clinked web interface in commonly used electronic formats. This allows customers to retrieve their documents and associated content without supplier involvement.; ; Where required, data can be exported in bulk and organised for transfer to another system. Administrators can control and manage the export process using their access permissions.; ; If customers require structured exports, large-scale data extraction, or assistance with organising and transferring data, Clinked can provide assisted data export as an optional professional service.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Zip
  • Ics
• Data import formats:
  • CSV
  • ODF
  • Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Clinked provides a monthly availability target of up to 99.8% uptime, depending on the subscription plan selected.; ; Higher-tier plans include a Service Level Agreement (SLA) covering service availability. The SLA measures uptime on a monthly basis and excludes scheduled maintenance and events outside the supplier’s reasonable control.; ; Service credits and refunds; ; If the guaranteed availability level is not met:; ; Customers may be eligible for service credits, applied against future subscription fees; ; Credits are issued in line with the SLA terms for the affected billing period; ; Cash refunds are not provided; remedies are limited to service credits as defined in the contract.; ; Availability commitments and remedies vary by plan and are detailed in the applicable SLA or contract terms.
• Approach to resilience: Clinked is designed as a cloud-native, resilient service using established infrastructure patterns to maintain availability and protect customer data.; ; The service uses:; ; Redundant infrastructure components to remove single points of failure; ; Auto-scaling and load balancing to manage fluctuating demand; ; Continuous monitoring and alerting to detect and respond to issues quickly; ; Regular backups to support data recovery in the event of failures; ; Datacentre resilience; ; Clinked is hosted in third-party cloud datacentres that provide:; ; Multiple availability zones within regions; ; Redundant power, cooling, and network connectivity; ; Physical security and resilience controls aligned with recognised industry standards; ; Detailed architectural and datacentre resilience information can be provided on request, in line with security best practice.
• Outage reporting: Clinked reports service outages and availability through a combination of a public status dashboard, API monitoring, and direct customer notifications.; ; Public dashboard:; Clinked provides a real-time, publicly accessible service status dashboard showing current platform health, component status, and historical uptime.; ; API monitoring:; Clinked’s API availability is continuously monitored and its status is reported through the public status service, providing visibility of API performance and incidents.; ; Email notifications:; Customers are notified by email of significant service incidents and unplanned outages. Updates are provided during major incidents and when service is restored.; ; Support channels:; Customers can report issues and receive outage updates through Clinked’s support service. Enterprise customers also have access to telephone support during incidents.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Clinked restricts access to management interfaces and support channels using role-based access controls and the principle of least privilege. Administrative interfaces are accessible only to authorised users with appropriate roles, and access is protected by strong authentication mechanisms, including multi-factor authentication.; ; Support channels are restricted to verified customer contacts, and identity is confirmed before any account-level actions are taken. Access to administrative and support systems is logged and monitored, and permissions are reviewed regularly to ensure continued appropriateness.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Clinked follows a set of documented information security policies and operational processes covering data protection, access control, incident management, secure development, and supplier management.; ; These include:; ; Information security and data protection policies; ; Access control and authentication procedures; ; Secure software development and change management processes; ; Incident response and breach management procedures; ; Risk assessment and vulnerability management processes; ; Reporting structure; ; Overall responsibility for information security sits with a named senior, board-level individual (or equivalent).; Day-to-day security operations are managed by designated technical and operational staff, with escalation paths to senior management where required.; ; Ensuring policies are followed; ; Clinked ensures compliance by:; ; Applying role-based access controls and least-privilege principles; ; Using third-party cloud providers with recognised security standards; ; Conducting regular security reviews and penetration testing; ; Monitoring systems and logging security-relevant activity; ; Reviewing and updating policies to reflect evolving risks and best practice; ; This governance approach supports ongoing compliance with recognised security frameworks and best practice.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Clinked uses defined configuration and change management processes to maintain service stability and security throughout the service lifecycle.; ; Tracking service components; ; Service components (application code, configurations, infrastructure) are version-controlled and tracked throughout their lifetime.; ; Changes are recorded through change logs and deployment records, providing traceability from development to production.; ; Access to make changes is restricted to authorised personnel using role-based controls.; ; Assessing security impact of changes; ; All changes are reviewed and assessed for security impact before deployment.; ; Security considerations include data protection, access controls, dependency changes, and potential vulnerabilities.; ; Changes are tested in controlled environments prior to release.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Vulnerability management approach; ; Clinked uses defined vulnerability management processes to identify, assess, and remediate security risks across its services.; ; Assessing potential threats; ; Potential threats are identified through vulnerability scanning, third-party penetration testing, and review of system logs.; ; Risks are assessed based on severity, exploitability, and potential impact on confidentiality, integrity, and availability.; ; Findings using risk-based criteria.; ; Patch deployment; ; Critical and high-risk vulnerabilities are prioritised for rapid remediation.; ; Security patches are tested in controlled environments before deployment.; ; Patches are deployed as soon as reasonably practicable, with urgent issues addressed immediately where required.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Clinked uses defined protective monitoring processes to detect, investigate, and respond to potential security incidents. The service continuously monitors system logs, access activity, and application events to identify unusual behaviour, unauthorised access attempts, or indicators of compromise. Alerts are generated for anomalous activity and reviewed by authorised technical staff.; ; When a potential compromise is identified, incidents are assessed, contained, and investigated in line with incident response procedures. Actions may include access restriction, credential resets, configuration changes, or patch deployment. Incidents are escalated where required. Response times are prioritised based on severity, with high-risk incidents addressed immediately to reduce impact safely.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Clinked has pre-defined incident management processes covering common security and service events, including availability issues, data protection incidents, and unauthorised access attempts.; ; Incident reporting:; Users can report incidents through email or the support/help-desk system. Incidents identified through monitoring are logged automatically.; ; Incident handling and reporting:; Incidents are assessed, prioritised, and managed according to severity. Where required, customers are notified by email and provided with incident updates and post-incident reports, including root cause and remediation actions.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Clinked offers 10 day free trial, during this trial you get access to key features so you can evaluate the product.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 8%
• Between £500,001 and £1,000,000: 12%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 18%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessement Bureau
• ISO/IEC 27001 accreditation date: Thursday 17 April 2025
• What the ISO/IEC 27001 doesn’t cover: Our ISO/IEC 27001 certification covers the Information Security Management System for the design, development, operation and support of the Clinked platform and associated internal business systems.; ; The certification does not cover systems or services that are outside the defined ISMS scope, including: personal devices not managed by the company, third-party services and infrastructure not under our operational control, customer-managed environments, and any unrelated or non-production systems not used in the delivery or support of the Clinked service.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: A4b86fd3-84a7-4170-88d2-be872d9cd468
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@clinked.com. Tell them what format you need. It will help if you say what assistive technology you use.