Talk Think Do Limited

DevOps Managed Services

Talk Think Do delivers DevOps processes and tools increasing delivery speeds, encouraging agile working, and connecting previously siloed teams. Whether you're new to DevOps or migrating our certified experts quickly get you set up and trained. Modernise DevOps without impacting customer experience with Talk Think Do’s implementation services and support.

Features

• Consultative discovery led approach
• Design for public and hybrid cloud, and on-premises
• Secure code supply chain
• Automated actions to free developer time
• GitHub Enterprise industry leading toolset
• GitHub Copilot X – AI powered code tool
• Robust approach to data and governance
• Designed for continuous integration
• Automated testing and reporting
• Secure development by design with DevSecOps recommendations

Benefits

• Secure supply chain
• Fix issues early
• Reduced time to test and update code
• Code faster with AI completion
• Work to proven industry best practices
• Transparency of scope and cost
• Reduce operational costs
• A model for rapid change with compliance, reliability, and security
• GitHub Certified engineers
• Microsoft Specialisation Partner for DevOps with GitHub

£431 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@talkthinkdo.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

353185930998556

Contact

Matt Hammond
07477002302
g-cloud@talkthinkdo.com

Planning

• Planning service: Yes
• How the planning service works: Discovery with internal stakeholders to understand your current state, validate your requirements and produce a fully costed proposal for the delivery of a DevOps tools and processes.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • GitHub Enterprise
  • Copilot toolsets
  • Agile best practices

Training

• Training service provided: Yes
• How the training service works: We can provide demonstrations &/or training as required to nominated individuals within your organisation, using a ‘train the trainer’ approach. These training sessions can either be held in person or virtually. Ongoing training support will be available to answer queries throughout the duration of the 30 day post implementation hypercare period.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our Solution Architects will assess the needs of your business and applications and make recommendations based on modern cloud native architectures and current best practice. The recommendation will cover migration from either on premise, other hosting providers or tactical infrastructures to Microsoft Azure.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure and associated Dependencies
  • GitHub Enterprise
  • Microsoft Azure DevOps

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Talk Think Do's QA team use a combination of manual, system, and automated integration. Performing test health checks and re-engineering.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Talk Think Do are only able to:; * offer a fully remote service, with the exception of client meetings; * work with clients who are either existing users of/or migrating to GitHub Enterprise or Azure DevOps

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Experts will support you through your transition to the live phase. User support is provided during the 30 day post go-live hypercare period. A customer portal is provided to raise questions/issues. We endeavour to answer tickets within 24 hours, however these are not subject to an SLA. This support can be extended to ongoing support, and an SLA agreed, through transitioning to our Mission Critical Managed Application Support service if required (at extra cost) which is listed as a separate service on G-Cloud.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: We have not conducted testing with assistive technology users.
• Support levels: The Talk Think Do Delivery Lead will provide project support through the duration of the modernisation project, included within the cost. Hypercare support is provided for a period of 30 days post implementation and is included within the cost of the service. We are able to offer Managed Application Support through a separate service.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau - UKAS
• ISO/IEC 27001 accreditation date: 05/04/2022
• What the ISO/IEC 27001 doesn’t cover: Area’s out of scope of Talk Think Do’s Management System are as follows: US Office
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery

  Fighting climate change

  Fighting Climate Change – policy outcome: effective stewardship of the environment. ; ; We recognise the urgency required to fight climate change and have made, and are committed to delivering, the SME Climate Change Commitment: ; ; - Recognising that climate change poses a threat to the economy, nature and society-at-large, our company commits to take action immediately in order to: ; ; - Halve our greenhouse gas emissions before 2030. ; ; - Achieve net zero emissions before 2050. ; ; - Disclose our progress on a yearly basis. ; ; In doing so, we are proud to be recognised by the United Nations Race to Zero campaign, and join governments, businesses, cities, regions, and universities around the world with the same mission.

  Covid-19 recovery

  Covid-19 Recovery – policy outcome: helping local communities to manage and recover from the impact of COVID-19. ; ; COVID-19 has accelerated the growth in demand for digital services. This has highlighted the significant, and growing, digital skills gap. We see a huge opportunity for home-grown talent to help fill this gap and contribute to the economy. We are working closely with local schools, as Enterprise Advisors, to help them deliver their careers programmes. We offer work experience and are involved in promoting work experience to other businesses. ; ; We have a structured career path for our technical skills supporting staff at the start of their careers with training and support to help us grow digital talent. Through our engagement with younger people, we are actively working to encourage young people into the industry. ; ; The pace of technical change is relentless and we also recognise the difficulties that academic staff have in keeping their computing curriculums relevant, so we are also working to engage with local schools’ computing faculties to support them with industry-relevant guidance.

Pricing

• Price: £431 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@talkthinkdo.com. Tell them what format you need. It will help if you say what assistive technology you use.