Brainwave Labs Limited

Cyber Security Master Classes

We offer Master Classes that develop and improve your organisation’s expertise across cutting-edge technologies and methodologies. These Master Classes and Expert Clinics cover topics ranging from Cloud Operating Models to Cyber Security. Using an experiential learning approach, participants receive immersive, hands-on learning experiences that are directly applicable to real-world challenges.

Features

• Specialised master classes.
• Industry leader-led sessions
• Activity-based learning session on CAF and GovAssure
• Sessions suitable for all skill levels
• Practical Concept Application
• Live Project Work
• Problem-Solving Focused

Benefits

• In-Depth Expertise Acquisition
• Enhances Practical Skills
• Boosts Confidence with Technology and Cyber Security
• Facilitates Peer Collaboration within and across organisation boundaries
• Expands Professional Networks
• Solves Sector-wide Challenges
• Encourages Continuous Learning
• Keeps Skills Up-to-Date
• Provides Ongoing Support

£595 to £1,495 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michael@brainwavelabs.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

353289690952792

Contact

Michael Ekpe
07771255949
michael@brainwavelabs.io

Planning

• Planning service: Yes
• How the planning service works: Our approach to implementing cloud hosting or software services begins with a tailored planning phase, ensuring seamless integration into your organisation's existing systems and workflows. By offering specialised Master Classes and Expert Clinics, led by industry leaders, we provide your team with both the theoretical foundation and practical experience needed to excel in cloud technology and cybersecurity.; ; Starting with an assessment of your organisation's specific needs, we customise our sessions to address your challenges and objectives, ensuring that every participant, regardless of skill level, gains valuable insights and hands-on experience. Our focus on interactive learning and problem-solving equips your team with the in-depth expertise and confidence to navigate the complexities of cloud services.; ; Through live project work, we facilitate the direct application of concepts learned in class, bridging the gap between theory and practice. This experiential approach not only enhances practical skills but also prepares your organisation for agile innovation, encouraging continuous learning and adaptation in the fast-evolving digital landscape. By expanding professional networks and providing ongoing support, we ensure your team remains at the forefront of technology, ready to implement and manage cloud solutions effectively.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Learning Technology Software Solutions
  • Zero Trust Architecture
  • Office 365
  • Microsoft Azure PaaS
  • Okta Identity Cloud
  • Continuous Integration/Continuous Deployment
  • Zscaler
  • AWS Well-Architected Framework
  • Software Architecture Frameworks
  • Application Programming Interfaces

Training

• Training service provided: Yes
• How the training service works: Our cloud software training is tailored to empower your team with the skills and knowledge needed to leverage cloud technologies effectively. Covering fundamental to advanced concepts, our curriculum includes cloud architecture, security, migration strategies, and best practices for deployment and management. ; ; Through a blend of theoretical instruction and practical, hands-on exercises, participants gain real-world experience in navigating cloud environments, utilising cloud services, and implementing solutions that enhance operational efficiency and innovation. ; ; Additionally, we provide guidelines and playbooks to embed and sustain good practice within the organisation, ensuring long-term success and adherence to best practices. Our expert instructors, experienced in the latest cloud technologies, provide insights into industry trends and emerging tools, ensuring your team stays ahead in the rapidly evolving cloud landscape.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Learning Management Systems (LMS)
  • Experiential Learning Software (SaaS)
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Platform as a Service
  • Infrastructure as a Service
  • Fully Managed Cloud Services
  • Google Cloud Platform
  • Internet Gateway Services

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our Cloud Technology and Cyber Clinics equip organisations with the knowledge and skills necessary for seamless cloud migration. Through specialised Master Classes and Expert Clinics, led by industry leaders, we cover essential topics from Cloud Operating Models to Cyber Security, ensuring a comprehensive understanding of cloud technologies and methodologies.; ; Our experiential learning approach provides immersive, hands-on experiences, directly applicable to the real-world challenges of cloud migration. Participants engage in live project work, applying practical concepts to facilitate smooth transitions between cloud services or from on-premises to cloud environments. This practical application is supported by problem-solving focused sessions, enhancing the team's capability to navigate and solve migration challenges efficiently.; ; By offering sessions suitable for all skill levels and covering a diverse range of topics, we ensure that every member of your organisation, from technical staff to decision-makers, gains in-depth expertise and confidence. Our approach not only prepares your workforce for agile innovation but also encourages continuous learning, ensuring your team is well-equipped to manage and excel in the cloud, keeping skills up-to-date and expanding professional networks for ongoing support. Empower your organisation with the tools and knowledge for successful cloud migration, fostering innovation in an increasingly complex digital world.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • AWS
  • Hybrid Cloud
  • Okta Identity Cloud
  • Learning Technology Solutions
  • DLP Solutions
  • Google Cloud Platform
  • Platform as a Service
  • Infrastructure as a Service
  • Fully Managed Cloud Services

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our approach to quality assurance and performance testing is designed to ensure your applications not only meet but exceed industry standards. Through a blend of automated and manual testing methodologies, we meticulously scrutinise every aspect of your software, from functionality and user experience to security and performance under varied load conditions.; ; Utilising cutting-edge tools and practices, we identify potential issues early in the development cycle, enabling swift resolutions that minimise delays and costs. Our comprehensive testing framework encompasses stress, load, and scalability tests to guarantee your application's robustness and reliability in real-world scenarios.; ; Furthermore, we emphasise a collaborative process, working closely with your team to understand specific requirements and goals, ensuring our testing strategies align with your business objectives. This partnership approach allows us to tailor our quality assurance and performance testing services to your unique needs, providing clear, actionable insights and ongoing support to enhance your software's quality and performance continually.; ; By leveraging our expertise, organisations can confidently deliver cloud software that not only functions seamlessly but also offer exceptional user experience and user satisfaction.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: CHECK

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Amazon Web Services (AWS), Microsoft Azure, PaaS/IaaS/SaaS, Fully Managed Cloud, Hybrid Cloud, Internet Gateway Services, Learning Management Systems, Enterprise Resource Planning Solutions.

Service scope

• Service constraints: Our primary support hours are from 9 AM to 5 PM, Monday to Friday. Additionally, we offer remote support after 5 PM for any urgent issues or assistance required outside of these core hours. It's important for buyers to understand that while we strive to provide comprehensive support, in-person support options may be limited, with our focus being on remote assistance to ensure prompt and efficient resolution of queries and challenges.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our service offers comprehensive email and online ticketing support, ensuring prompt and efficient assistance for all queries. During standard business hours, 9 am to 5 pm, Monday to Friday, our response time is within 2 hours for all queries received. For support requests submitted after 5 pm, we provide remote support with a guaranteed response time by the next business day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our service offers a range of support levels designed to meet various needs and budgets, ensuring that all our clients have access to the assistance they require.; ; Support Levels:; Basic Support: Includes access to our online knowledge base, email support, and online ticketing system. Response times are within 24 hours on business days. ; ; Standard Support: In addition to Basic Support, Standard Support includes phone support and a guaranteed response time of 4 hours within business hours. ; ; Premium Support: Offers all features of Standard Support, with the addition of 24/7 support for critical issues and a dedicated technical account manager. Premium Support ensures a response time of 1 hour for critical issues.; ; Cost:; Basic Support is provided at no additional cost with any service subscription.; Standard Support comes with a monthly fee of 10% of your total service subscription cost.; Premium Support requires a monthly fee of 20% of your total service subscription cost.; Technical Account Manager and Cloud Support Engineer:; For our Premium Support clients, we provide a dedicated Technical Account Manager (TAM) The TAM serves as your primary point of contact for all support-related queries, offering personalised assistance and ensuring a swift resolution to any issues.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

  Covid-19 recovery

  To aid in the nation's recovery from the COVID-19 pandemic, our G-Cloud services enhance remote working capabilities and support public health initiatives through experiential learning platforms. These platforms are tailored to train government staff and the public in new digital tools and health guidelines through interactive, practice-based scenarios. This hands-on approach ensures that knowledge is not only acquired but also applied effectively, enhancing both individual and organisational resilience.

  Tackling economic inequality

  Our commitment to reducing economic inequality is furthered by providing scalable, experiential learning solutions. These offerings enable smaller government bodies and communities to gain access to quality educational resources, thus bridging the digital divide. By offering cost-effective, innovative solutions that include practical learning experiences, we ensure that technological advancements are accessible to all, promoting economic opportunity across diverse communities.

  Equal opportunity

  Our approach to delivering G-Cloud services is rooted in the principle of equal opportunity. Our commitment to reducing economic inequality is furthered by providing scalable, experiential learning solutions. These offerings enable smaller government bodies and communities to gain access to quality educational resources, thus bridging the digital divide. By offering cost-effective, innovative solutions that include practical learning experiences, we ensure that technological advancements are accessible to all, promoting levelling up of economic opportunity across diverse communities.

Pricing

• Price: £595 to £1,495 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michael@brainwavelabs.io. Tell them what format you need. It will help if you say what assistive technology you use.