SoftwareONE

Power Platform Governance & Centre of Excellence Starter Kit

Our comprehensive services includes governance design/implementation, training and education, and ongoing support and maintenance.
We enable companies to navigate complex governance challenges, ensuring that their Power Platform deployment is aligned with business objectives. We help organisations save time, minimise risk, and maximise their return on investment in Microsoft's low-code platform.

Features

• Power Platform adoption framework, to identify impactful use cases.
• Custom solution design and development for platform maintenance and management.
• IT architecture to support development/deployment of Power Apps.
• Power Platform Pipeline (formally Application Lifecycle Management).
• Security model and definition of baseline configurations.
• User adoption/empowerment of low-code solution development to automate processes.
• Deployment of a Centre for Excellence (CoE)
• Governance and intelligence to facilitate optimised use of Power Platform.
• Analysis of the current environment, change management and user training.
• Definition of Power Platform management and maintenance

Benefits

• Baseline configuration on the platform security settings
• Administrators can govern the platform with various tools
• Ready to use Centre of Excellence Starter Kit established
• Daily maintenance & development enabled through best practice
• Increased efficiency through automation and improved data analysis.
• Improved decision-making with real-time data insights.
• Enhanced productivity with custom Power Apps.
• Reduced costs through streamlined operations
• Increased user satisfaction with intuitive tools.
• Scalability and future-proofing with evolving capabilities

£39,300 to £39,300 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

353474452245698

Contact

Tom Hook
+44 203 005 0238
technology-products.uk@softwareone.com

Planning

• Planning service: Yes
• How the planning service works: SoftwareOne’s Digital Workplace (DWP) Power Platform implementation service has been developed to assist customers, through an ongoing consultant-led model, to optimize their current Microsoft licensing agreements, specifically for the Microsoft 365 (M365) low-code application service, the Power Platform. The Service aims to configure Power Platform in line with Microsoft best practices, and industry standards and to align its deployment and implementation to business requirements and defined technology roadmap.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our Technical Advisor and Service Success Manager will be appointed to each customer to provide additional consultancy and workshops as required. Consultancy available includes training of staff relating to PowerPlatform.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our Power Platform implementation service uses qualified and experienced technical consultants and SME's who apply proven techniques, methodologies and tools to manage the design, development, deployment and transition of M365 low-code application services, the Power Platform, ensuring effective decisions are made to manage risk when implementing.; SoftwareOne’s Power Platform implementation service brings both technical expertise and corporate governance experience, which will help customers to identify any technical and/or business gaps by providing a baseline from which a M365 low-code application service (Power Platform) aligns with business objectives and technology capabilities.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: This service supports any workflows that are established within their Azure tenant or locally hosted.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: • Severity A – 30m response; • Severity B – 2h response; • Severity C – 4h response
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: SoftwareOne's services operates 24 hours a day, 7 days a week, 365 days a year. Customers are able to raise Service requests manually through telephone, email or web portal.; ; All Service Requests are managed through strict Service Level Agreements based on Request priority, as agreed within any services contract or call-off contract. Typical agreed levels are:; • Severity A – 30m response; • Severity B – 2h response; • Severity C – 4h response.; ; We offer one level of support for all customers. A Service Success Manager and Technical Advisor are assigned to each customer, offering regular Service Reviews as well as escalation management for issues as required.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Irclass Systems and Solutions PLC
• ISO/IEC 27001 accreditation date: 26/12/2019
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality

  Fighting climate change

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address fighting Climate Change by: Our team recognizes the urgent need to combat climate change. Through our Harmony Day programme, we encourage employees to volunteer their time and skills toward environmental causes. We have previously organised tree-planting days and are looking to collaborate with new environmental organisations. By dedicating some of our our Harmony Days to climate-related projects, we contribute directly to reducing carbon emissions, promoting sustainable practices, and raising awareness about environmental issues

  Tackling economic inequality

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address economic inequality by: As part of our commitment to social value, we will channel our Harmony Day efforts toward addressing this issue. Our Social Value lead will look to engage our public sector team with volunteering organiations that support marginalised communities, low-income families, and individuals facing economic hardships. Whether it’s mentoring underprivileged youth, providing job readiness workshops, or supporting food banks, our team will aim to contribute to reducing economic disparities through volunteering days.

Pricing

• Price: £39,300 to £39,300 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.