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Rapid ERP

Business Process Optimisation (BPO) Assessment Service

Rapid X will carry out a detailed assessment and provide recommendations of ‘best fit’ tools, methodology and roadmap focused on your organisation’s business objectives and process transformation needs, plus strategic and solution alignment alongside the critical role of people in delivering tangible value and outcomes.

Features

  • Consulting services for process analysis and process management
  • Expert advice on our portfolio of products, capabilities, use cases
  • Business value assessments and realisation potential
  • Value drivers and best practices for your industry
  • Product demonstrations and ½ day workshop
  • Guidance on roadmap for scalable rollout and adoption

Benefits

  • Understand how to maximise ROI on your digital transformation journey
  • Understand improvement potential within your organisation
  • Understand how BPO tools can help deliver value
  • Understand key role of BPO tools in S/4HANA migration preparation
  • Understand how BPO tools can help align Business and IT
  • Understand the synergies with other business transformation tools
  • Understand the best approach for rollout, adoption and continuous improvement

Pricing

£255 to £1,678 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@rapid-erp.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 5 4 8 2 9 6 3 2 1 3 0 5 6 1

Contact

Rapid ERP New Business Team
Telephone: +447740193508
Email: sales@rapid-erp.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All Rapid X advisory and consultancy services are continuously quality checked by senior management to ensure that customers receive an accurate and timely service.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Services are delivered via a hybrid model of onsite and remote leveraged resources

User support

Email or online ticketing support
Email or online ticketing
Support response times
Typically respond to questions within 24 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide full support during business hours

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our commitment to environmental sustainability is demonstrated through our robust environmental policy which minimises physical resource usage by adopting reduced printing practices and fully electronic document and invoicing systems. Furthermore, we encourage eco-friendly transportation options through our Cycle to Work (C2W) and Employee Electric Vehicle (EV) Scheme. These initiatives collectively contribute to reducing the carbon footprint associated with our operations and those of our clients, supporting the UK's transition to a greener economy.

Covid-19 recovery

In response to COVID-19, we have launched a Digital Skills Academy to boost technological proficiency across public services, enhancing remote working capabilities and resilience. Additionally, our commitment under the Pledge 1% initiative sees our staff volunteering to support communities affected by the pandemic, directly aiding recovery efforts by strengthening community ties and fostering digital inclusion.

Tackling economic inequality

Our approach to tackling economic inequality centres around digital empowerment through our Digital Skills and Code Club initiatives, which aim to equip individuals from diverse backgrounds with critical tech skills. This effort is complemented by our collaborative supply chain and partnership strategies that promote economic growth and opportunity within underserved communities, thereby fostering a more equitable digital economy.

Equal opportunity

We advocate for equal opportunities through our Skills Academy and adherence to the Living Wage Foundation’s guidelines, ensuring fair compensation for all employees regardless of their role or background. This foundation enables us to attract a diverse workforce and create an inclusive environment where all employees can thrive, thereby enriching our service delivery and client relationships.

Wellbeing

Our commitment to wellbeing is embodied in our comprehensive health offerings, including partnerships with Westfield Health, access to counselling services, and subscriptions to Headspace and Blinkist to support mental and intellectual growth. These benefits are extended to our employees and are part of our proposals to clients, ensuring that wellbeing is at the forefront of our workplace culture and service delivery.

Pricing

Price
£255 to £1,678 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@rapid-erp.com. Tell them what format you need. It will help if you say what assistive technology you use.