Cognizant Worldwide Limited

Cognizant Functional Testing Services

Functional testing services play a pivotal role in ensuring successful and high-quality delivery of software. Cognizant has over 40000+ career test professionals and over 25+ years of experience in providing functional testing services for clients.

Features

• Functional Testing - Web/ Mobile
• System Testing
• System Integration Testing (API Testing, Contract, Microservices Testing, Containerized Testing)
• End-to-End Testing
• Regression Testing
• User Acceptance Testing Support

Benefits

• Reduce cost to the client
• Increase speed for service delivery
• Lower capital cost requirements
• Reduce risk of costly outages
• Reduce impact to brand due to service failures
• Enhance Customer Experience

£415 to £1,550 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

355239662815205

Contact

Frank Mcdade
+44 (0) 7711 588 127
inquiryPSandHealth@cognizant.com

Planning

• Planning service: Yes
• How the planning service works: Cognizant will partner with the Buyer to create an end-to-end test strategy covering the test types, test phases, associated activities/deliverables, test processes to drive and manage testing services. We will work with the Buyer in identifying resourcing requirements, resource planning & demand forecasting, test infrastructure & tooling, provisioning timelines, team structure & operating model, communication and governance. Cognizant’s Cloud Assurance Framework will enable enterprises to move to cloud with confidence by assuring functional specifications/ requirements are fully met.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Cognizant Academy will customise a training programme for cloud software and hosting services to meet Buyer’s requirements. Please contact Cognizant for further details. Parts of the training can be in Functional Testing for Web/UI applications, API Testing, End-to-End Testing, Integrating Testing in CI/CD Pipeline, Test Assurance
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cognizant’s Quality Assurance and Engineering (QE&A) practice is the world’s largest Independent Testing Service organisation and has pioneered some of the cutting edge concepts like Cognitive Testing and Business Process Assurance. ; ; Our approach to software testing is more prognostic than diagnostic with emphasis on Quality Assurance. Cognizant testing team has a rich expertise in cloud migration projects. ; ; We will customise the test strategy to align with Buyer’s application landscape and migration requirements. The test activities will be performed through the phases of Pre-migration, Migration and Post-migration of applications in alignment with the overall delivery plan.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance (QA) to prevent defects, ensuring software meets requirements, and maintaining overall quality standards. Techniques include:; • Requirements Analysis: Thoroughly understanding what the software is supposed to do and identifying potential areas for errors.; • Test Planning: Developing a strategy for testing, outlining different test types, and resource allocation.; • Test Case Design: Creating detailed test cases with specific input values, actions, and expected outcomes.; • Test Execution: Running tests manually and/or using automation tools to verify software behavior.; • Defect Tracking and Reporting: Identifying, documenting, and prioritizing software bugs for resolution.; • Regression Testing: Re-running tests after changes to ensure new code doesn't introduce unintended issues.; • User Acceptance Testing (UAT): Involving end-users in testing to validate the software meets their needs in real-world scenarios.; • Performance Testing to analyse how software performs under different workloads, identifying bottlenecks, and ensuring it can handle the expected demand. Areas of testing include:; • Load Testing: Simulating real-world usage with various numbers of users to measure response times/system capacity.; • Stress Testing: Pushing the software beyond its expected limits to see how gracefully it handles failure/recovery.; • Scalability Testing: Evaluating how the system performs as hardware resources and user load increase.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: 1 We provide a Technical Account Manager to all customers; 2 We provide Support Engineers to all customers; 3 User support is 9.00 till 5.00 ; 4 The amount/type of additional support is agreed with each client individually.; ; We support all of our services including Functional Testing for Web/UI applications, API Testing, End-to-End Testing, Integrating Testing in CI/CD Pipeline, Test Assurance

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance UK Limited
• ISO/IEC 27001 accreditation date: 11/15/2021
• What the ISO/IEC 27001 doesn’t cover: Certain non-technical and non-customer facing office locations are not in scope of the certification
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO 22301 – Business Continuity Management System

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  OUR SOCIAL VALUE COMMITMENT; We support and deliver across all identified areas of Social Value. We have provided the below as an example for Fighting Climate Change.; Our Social Value typically has two components:; 1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.; 2-Training technical teams in ways of working that reduce GHG emissions.; Below is dependent on the size/scope/length of the engagement:; ACTIONS WE WILL UNDERTAKE; We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.; We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.; If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage); If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.; SUSTAINABILITY PRINCIPLES; We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.; EMBEDDING THE PRINCIPLES; We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training, challenge and innovation.

Pricing

• Price: £415 to £1,550 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.