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Ergon Limited

Digital Skills Capability Assessment and Maturity

ergon delivers measurable benefits by aligning digital skills transformation to cloud adoption strategy. We define, measure, analyse, and develop required digital skills, applying our Digital Maturity Model, assessment tools, and digital standards – (GDS) Digital & Technology Skills matrix (DDaT), SFIAv8 & 9 / SFIAPlus, Civil Service and custom frameworks

Features

  • Connects people to strategy driving digital transformation
  • Supports contract exits, TUPE activities, and cloud services adoption
  • Measure digital maturity level and plans next steps
  • Considers cultural and business change needs
  • Alignment to inhouse and industry standard frameworks
  • Integration to the GDS Digital Service Manual
  • Manual and automated deployment options
  • Flexible menu based service - ready to go

Benefits

  • Define your digital skills in a consistent, industry standard manner
  • Enable easy comparisons across job roles, levels and remuneration
  • Understand your level of digital maturity - plan next steps
  • Embed as an on-going transformational approach
  • Drive faster, fairer, development and recruitment activities
  • Aligns dis-aggregated supply chains
  • Right people, in the right place, at the right time
  • No big upfront commitment before realising benefits

Pricing

£750 to £2,000 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nwallis@ergon-it.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 5 5 8 8 6 5 2 3 4 1 5 9 9 8

Contact

Ergon Limited Nigel Wallis
Telephone: +441438832111
Email: nwallis@ergon-it.com

Planning

Planning service
Yes
How the planning service works
Provide full planning, support and implementation capabilities to support the drivers for cloud adoption - legacy commercial contract exits; supply chain dis-aggregation; inhousing of digital and cloud based capabilities; current / transitional / target operating model design and implementation; agile adoption; portfolio / programme governance; risk mitigation and management; benefits definition / management / realisation; technical and business change management; assurance and review services.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Provide full planning, support and implementation capabilities to support the requirements of cloud adoption and migration or cloud service transfer. Key areas of capability - legacy commercial contract exits; supply chain dis-aggregation to support cloud service adoption; developing digital and cloud based service capabilities; current / transitional / target operating model design and implementation to enable cloud / consumption based models ; agile adoption; portfolio / programme governance; risk mitigation and management; technical and business change management; assurance and review services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security strategy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Our services are configured to meet each customers specific needs at time of engagement, as such any constraints (or otherwise) would be worked through at the early stages, and solutions agreed. We do not have any pre-defined constraints to our services.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is agreed on a case by case basis at the commencement of a service - weekend support is available if required, often at no additional cost
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
All support is co-ordinated by each dedicated customer technical account manager and levels are agreed on a customer-by-customer basis. We only charge a premium for 24/7 support and this at 200% of normal hours rates.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity

Tackling economic inequality

Supports staff, suppliers, customers and communities through the delivery of the contract to aid and develop new employment and digital skills opportunities in this high growth sector

Equal opportunity

Through the evaluation and identification of existing skills and capabilities, and by providing new skills development opportunities, this service supports tacking inequality in employment, skills and pay in the workforce, additionally supporting in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract and future operating model

Pricing

Price
£750 to £2,000 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nwallis@ergon-it.com. Tell them what format you need. It will help if you say what assistive technology you use.