FUTR AI LIMITED

Futr AI: Chat-as-a-Service

Futr AI delivers secure AI agent-powered chat services combining automated chatbots, AI co-piloted live chat, and intelligent triage across all channels. Our Secure GenAI framework eliminates hallucination risk through human-reviewed content, supports 145+ languages with real-time translation, and provides complete audit transparency for public sector accountability and compliance.

Features

• Real-time translation across 145+ languages with cultural context preservation.
• Comprehensive performance monitoring with actionable insights and sentiment analysis.
• Cloud-based platform with flexible management from anywhere, anytime.
• Unified communications across web, WhatsApp, Teams, Slack, SMS, voice.
• AI-powered smart routing with context preservation to human agents.
• 400+ pre-built connectors to CRM, ticketing, databases and infrastructure.
• ISO27001 certified with AES-256 encryption and complete audit trails.
• Handles multiple concurrent volumes with 99.9% uptime SLA guaranteed.
• Pre-built and custom AI agents with zero hallucination risk.
• Predictive suggestions and automated responses for agents in real-time.

Benefits

• Deploy AI agents in days, not months, for rapid ROI.
• Automate 85% of citizen interactions with zero hallucination risk.
• Communicate instantly in 145+ languages without translation delays or costs.
• Route complex queries intelligently to right human expert automatically.
• Suggest accurate responses to agents monitoring live conversations in real-time.
• Manage all digital channels from one unified dashboard, anywhere.
• Connect seamlessly to existing systems through 400+ pre-built integrations.
• Scale support capacity instantly without additional infrastructure investment or recruitment.
• Ensure audit compliance with government-grade security and transparent decisions.
• Reduce operational costs significantly whilst improving citizen satisfaction and quality.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andy@futr.ai. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

356135524899160

Contact

Andy Wilkins
07513872409
andy@futr.ai

About your service

• Service categories:

  Applications

  Customer relationship management

  • Marketing campaign management
  • Customer service
  • Contact centre
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Implementation Dependencies: Initial deployment requires access to approved content sources (websites, documents, knowledge bases) for AI agent training and human review/approval of generated Q&A content before go-live.; Integration Scope: Whilst 400+ pre-built connectors are available, bespoke integrations to legacy systems may require additional scoping and development time.; Planned Maintenance: Scheduled maintenance windows occur (typically overnight, pre-announced) with 99.9% uptime SLA maintained.; Data Residency: UK public sector deployments hosted within UK data centres; alternative regional hosting available upon request.
• System requirements:
  • Modern web browser: Chrome, Firefox, Safari, or Edge (latest versions).
  • Stable internet connection with minimum 1Mbps bandwidth per concurrent user.
  • Email system for notification alerts and administrative communications to users.
  • API access credentials for integration with CRM or ticketing systems.
  • Single Sign-On capability via SAML 2.0 or OAuth 2.0.
  • Content sources accessible (websites, documents, knowledge bases) for AI training.
  • HTTPS endpoints enabled for secure API communications and data transmission.

User support

• Email or online ticketing support: Yes
• Support response times: All response times subject to Service Level Agreement (SLA) terms. Weekend/Out-of-hours: Emergency support available for critical production issues only via escalation process. Standard queries submitted outside core hours receive response on next business day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Futr AI has undergone comprehensive accessibility testing to ensure WCAG 2.1 AA compliance for all web chat interfaces.
• Onsite support: Yes, at extra cost
• Support levels: Standard Support: Included with all licenses, offering access to customer service via email and web ticketing with a guaranteed response time within 24 hours on weekdays. Weekend support may have extended response times.; ; Premium Support: Available at an additional cost, this level provides expedited response times (within 4 hours), access to a technical account manager for personalised service, and priority ticket handling. Premium support may also include direct phone support and weekend coverage.; ; Enterprise Support: Tailored for large organisations, this top-tier support includes all Premium benefits plus a dedicated cloud support engineer, 24/7 emergency assistance, and strategic planning sessions. Pricing is customised based on the organisation's size and specific needs.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: To help users start using our service, Futr offers a comprehensive support and training ecosystem designed to ensure a smooth onboarding process:; ; Online Training: We provide detailed online training sessions covering all aspects of our service. These sessions are led by our expert team and include live demonstrations, interactive Q&A segments, and best practice guides to help users maximise the utility of our service.; ; User Documentation: Comprehensive user documentation is available, including step-by-step guides, FAQs, and troubleshooting tips. This documentation is accessible online.; ; Customer Success Manager: New users are assigned a Customer Success Manager (CSM) who provides personalised support, from initial setup to ongoing use. The CSM helps review current processes, plans for success, and advises on the recommended rollout journey.; ; Meet the Team: An introductory session with our team, including key figures such as the CEO, CTO, and Head of Engineering, ensures users are well-acquainted with the experts behind the service.; ; While we primarily focus on remote training and support mechanisms to ensure scalability and accessibility, our approach is tailored to meet the specific needs of our users, ensuring they have all the necessary tools and knowledge to effectively integrate and utilise our service from the get-go
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: At the end of a contract, we ensure a straightforward and secure process for users to extract their data from our platform. Users can export their data in several formats to suit their needs and preferences, including XML, PDF, and JSON. This flexibility allows for easy integration of their data into other systems or for archival purposes. The export process is initiated directly from the user dashboard, where users can select the specific datasets they wish to export, choose the desired format, and start the extraction process. Our platform provides detailed instructions and support throughout this process to assist users in efficiently managing their data extraction, ensuring they retain full control and access to their information even after the contract concludes.
• End-of-contract process: At the contract's end, users are notified in advance for data extraction preparation. They can export their data in formats like XML, PDF, or JSON. Subsequently, accounts are securely closed, and data is deleted following privacy and retention regulations.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Our service is designed to ensure a seamless user experience across both mobile and desktop platforms, with a few adjustments to accommodate the unique features and limitations of each.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Our service interface combines elegance and functionality, ensuring seamless navigation. It features an intuitive dashboard for real-time analytics and management, streamlined for efficiency on desktop with comprehensive access to features. Customisation options allow branding alignment, while API access facilitates robust integrations. Designed with accessibility at its core, it supports diverse user needs, ensuring a consistent, user-friendly experience. Our interface empowers users with the tools needed for effective digital communication and analytics insights.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: We are committed to ensuring our web chat platform is accessible and continually seek to improve its usability. Our efforts include ongoing testing to gather insights and feedback. This process helps us identify areas for enhancement, ensuring our service remains inclusive and user-friendly for all individuals.
• API: Yes
• What users can and can't do using the API: Through our API, users have comprehensive access to Futr AI's array of features, enabling seamless integration and customisation of our chatbot and live chat solutions.; ; Futr AI commits to providing comprehensive documentation and dedicated support, ensuring a smooth integration process for all users, regardless of their technical proficiency. We offer tailored access levels within the API, enabling granular control over who can make changes or access specific functionalities, aligning with the unique needs and use cases of our diverse client base. This approach guarantees that users can maximise the benefits of our service while maintaining strict security and compliance standards.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can extensively customise our service to align closely with their specific needs and branding requirements. Customisation options include:; ; Interface Design: Users can modify the look and feel of the chat interface, including themes, colours, and logos, to ensure consistency with their brand identity.; ; Language and Localisation: The service supports multilingual interfaces, allowing users to add languages and localise content to serve diverse user bases.; ; Chat Flows and Scripts: Tailor chatbot dialogues, responses, and interaction flows to fit various operational scenarios or customer engagement strategies.; ; Integration with Existing Systems: Seamlessly integrate with CRM, ERP, and other enterprise systems to enhance functionality and data synchronisation.; ; Customisation can be performed through our user-friendly web dashboard, offering intuitive tools and templates for non-technical users, or via our API for more in-depth and technical customisations.

Scaling

• Independence of resources: To ensure consistent performance regardless of user demand, our service employs advanced auto-scaling techniques for databases and server resources. This dynamic scaling automatically adjusts capacity based on real-time usage, ensuring that increased demand from one set of users doesn't impact the service quality for others. Load balancing techniques distribute traffic evenly across servers, preventing any single point of overload. Additionally, our cloud infrastructure is designed for high availability and resilience, with redundancy built into every layer to manage spikes in demand efficiently, guaranteeing that all users enjoy a seamless and uninterrupted experience.

Analytics

• Service usage metrics: Yes
• Metrics types: Our service metrics offer comprehensive insights into platform and end-user chat interactions, encompassing over 30 different tables for detailed analysis. Key metrics include visual representations of platform activity, highlighting peak usage times and user engagement patterns, detailed statistics on the languages used in interactions, facilitating targeted improvements and localisation efforts and analysis of the tone and sentiment of chat conversations, providing valuable feedback on user satisfaction and areas for enhancement.; These metrics enable users to understand how both the platform and chat functionalities are utilised, guiding strategic decisions to optimise the user experience and increase engagement.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Futr AI employs Microsoft Azure's extensive range of encryption capabilities, providing us the flexibility to select the best-suited solution for our needs.; Our preferred choice is Azure Key Vault, which proficiently maintains; control of keys used by our microservices and services to encrypt data.; We ensure that all data is encrypted at rest, using 2048-bit encryption; algorithms across all our relational and non-relational data stores, for; optimum data protection.
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users can export their data through a user-friendly process accessible via the platform. They simply choose the desired format for their data—XML, PDF, or JSON. After specifying which datasets to export, users initiate the export process with a single click.
• Data export formats:
  • CSV
  • Other
• Other data export formats: JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • PDF
  • HTML

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Futr AI shall use commercially reasonable endeavours to make the Services available 24 hours a day, seven days a week, except for:; a) planned maintenance carried out during the maintenance window of 10.00 pm to 2.00 am UK time; and; b) urgent unscheduled maintenance provided that Futr AI has used reasonable endeavours to give the Customer as much notice in advance as is possible.
• Approach to resilience: Futr AI, proudly an ISO 27001 certified entity, stores all data in the UK; region only, utilising Microsoft Azure for all our customer data storage; needs. Microsoft Azure, with its data centres in UK South (our primary; data centre) and UK West (providing regional redundancy), ensures that; customers' data remains within the UK.; ; Given our ISO 27001 certification, we're equipped to migrate information; to other data centres in North Europe or any other region, ensuring data; is run through our GDPR service and pseudo-anonymised to a compliant; format before being persisted.; ; Futr AI, with its ISO 27001 certification, uses Databases-As-A-Service; (DaaS) functionality from Microsoft Azure. When customers delete data; or terminate their relationship with Futr, Microsoft adheres to strict; standards for overwriting storage resources before reuse, in accordance; with our ISO 27001 obligations.; ; All data remains in cloud DaaS based services on Microsoft Azure, and no; data or connection details are stored locally on any hardware owned by; Futr. For UK-based resilience, the data and services are run across both; the UK South and UK West data centres. Our ISO 27001 certification is a; testament to our commitment to maintaining a 99.5% SLA across our; service architecture.
• Outage reporting: Email alerts; API

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is strictly controlled through role-based access control (RBAC) systems, ensuring that only authorised personnel have access based on their job requirements / assigned roles.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Per ISO27001 certification - available on request
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our configuration and change management processes are designed to ensure the stability, security, and functionality of our systems. Changes are tracked and managed through a centralised system, where they are categorised, reviewed, and approved by a cross-functional team. Each change undergoes a rigorous testing phase in a controlled environment before deployment. We also maintain detailed logs and documentation for audit purposes and future reference. This approach minimises disruptions and maintains the integrity and performance of our services.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Our security update management processes help protect systems from known vulnerabilities. We utilise integrated deployment systems to manage the distribution and installation of security updates for Microsoft software, drawing on the resources of the Microsoft Security Response Centre (MSRC) that operates 24x7x365.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our incident management process is structured around predefined protocols for common events, ensuring swift and efficient responses. Users can report incidents through a dedicated support portal on our platform or via email. Each reported incident is logged, categorised, and assigned to an appropriate response team. We prioritise incidents based on their impact and urgency.
• Incident management type: Supplier-defined controls
• Incident management approach: Our incident management process is structured around predefined protocols for common events, ensuring swift and efficient responses. Users can report incidents through a dedicated support portal on our platform or via email. Each reported incident is logged, categorised, and assigned to an appropriate response team. We prioritise incidents based on their impact and urgency.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Dependent on use case.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Certification Assurance International
• ISO/IEC 27001 accreditation date: Friday 14 October 2022
• What the ISO/IEC 27001 doesn’t cover: The Information Security Management System is applicable to:; Design, Development, Integration, Deployment and Support of Advanced Machine Learning Chat Solutions through a Proprietary SaaS Platform.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: Yes
• Any other security certifications: ISO27001

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andy@futr.ai. Tell them what format you need. It will help if you say what assistive technology you use.