BASE3 SOLUTIONS LIMITED
Secure Cloud Migration, Security, Compliance and Managed Support Services
We provide secure cloud adoption and transition for public environment optimisation, private environment integration and hybrid deployments. Services include migration planning optimisation, migration management optimisation, governance management, performance resilience, scalability performance testing and compliance obligation management, delivering cost‑effective, resilient, and compliant cloud solutions that maximise performance and sustainable business value.
Features
- Cloud strategy workshops for requirement definition and success criteria
- Cloud readiness assessments to identify dependencies, risks and migration priorities.
- AWS Well Architected Framework, ISO 27001 compliant solutions
- Secure data migration using encryption, validation and access controls
- Application migration service with phased approach to minimise business disruption
- Cloud system monitoring with proactive performance and security remediation
- Application configuration management and infrastructure configuration management
- Cloud managed service with flexible support tier options
- Data analytics for performance insights and strategic decision-making
- Proactive cloud security monitoring and regulatory compliance assurance
Benefits
- Minimises downtime through phased migration and contingency planning
- Reduces business risk through readiness assessments and gap analysis
- Improves security by embedding multiple stage compliance
- Protects sensitive data through data encryption and strict access controls
- Increases efficiency with optimised cloud deployment and support processes
- Enhance system resilience with proactive system monitoring
- Security and performance maintenance with regular updates and regular patching
- Enables scalability to meet future organisational growth needs
- Informs strategic decisions with actionable data‑driven insights on strategic data
- Ensures continuous governance compliance and risk management compliance
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
3 5 6 1 8 0 5 7 0 5 9 2 0 7 2
Contact
BASE3 SOLUTIONS LIMITED
Keith Wilkinson
Telephone: 07595750851
Email: shared@base3.co.uk
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
- Managed Private SaaS/PaaS
- Application management
Managed Public cloud
- Managed Public IaaS
- Managed Public SaaS/PaaS
- Application management
Managed Hybrid Cloud
- Managed Hybrid IaaS
- Managed Hybrid SaaS/PaaS
- Application management
Service scope
- Service constraints
- Base3 Solutions’ services are primarily delivered remotely, with on-site support available by agreement and subject to scheduling. Service levels depend on the buyer’s chosen support tier (e.g. business hours or 24/7). Some activities, such as major upgrades or large-scale data migrations, may require planned downtime, which will always be agreed in advance. Buyers are responsible for maintaining appropriate connectivity and access permissions to enable secure remote support. Any third-party software or infrastructure dependencies are managed in line with supplier limitations, which will be communicated during planning and onboarding.
User support
- Email or online ticketing support
- Yes
- Support response times
-
We provide support via email and ticketing with SLAs based on request priority.
Priority 1 (Critical): Initial response within 2 hours, resolution plan within 24 hours, target resolution within 48 hours.
Priority 2 (High): Initial response within 4 hours, resolution plan within 48 hours, target resolution within 96 hours.
Priority 3 (Standard): Initial response within 8 hours, resolution plan within 96 hours, target resolution within 192 hours.
Monitored alerts: Resolution target within 36 hours.
Support operates Monday–Friday; weekend response is by prior agreement. All SLAs are flexible if required - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- No
- Web chat support
- No
- Support levels
-
Base3 Solutions provides tiered support options to meet different buyer needs. All support is delivered by experienced cloud engineers with expertise in AWS, Azure, and related technologies.
Standard Support (included): Business hours (08:00–16:00, Monday–Friday) email and ticketing support with SLAs based on request priority. Includes incident resolution, change support, and access to knowledge base resources.
Enhanced Support (extra cost): Extended hours coverage, proactive monitoring, and faster SLA response times. Includes regular service reviews and escalation paths to senior engineers.
All tiers include service desk access and escalation routes. Buyers may select the level of cover that best fits their operational requirements and budget.
Costs vary according to service tier and scope of engagement; indicative pricing can be provided during planning, based on our rates.
This tiered approach ensures buyers receive responsive, expert support, from business-as-usual troubleshooting to strategic cloud management, with the option of a dedicated technical account manager for long-term partnership.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £850.00 | |
| Senior data architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £850.00 | |
| Lead security architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £850.00 | |
| Solution architect | £950.00 | |
| Senior solution architect | £1,050.00 | |
| Lead solution architect | £1,150.00 | |
| Principal solution architect | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £800.00 | |
| Technical architect | £900.00 | |
| Senior technical architect | £1,000.00 | |
| Lead technical architect | £1,100.00 | |
| Principal technical architect | £1,200.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £900.00 | |
| Principal cyber security audit and assurance | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £800.00 | |
| Lead cyber security governance and risk manager | £900.00 | |
| Principal cyber security governance and risk manager | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £800.00 | |
| Lead cyber security monitoring | £900.00 | |
| Principal cyber security monitoring | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £800.00 | |
| Lead cyber security vulnerability management | £900.00 | |
| Principal cyber security vulnerability management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £800.00 | |
| Lead cyber security penetration testing | £900.00 | |
| Principal cyber security testing | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £800.00 | |
| Lead cyber security secure systems architecture and design | £900.00 | |
| Principal cyber security secure systems architecture and design | £1,100.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £300.00 | |
| Analytics engineer | £750.00 | |
| Senior analytics engineer | £850.00 | |
| Lead analytics engineer | £1,000.00 | |
| Head of analytics engineering | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £800.00 | |
| Data analyst | £900.00 | |
| Senior data analyst | £1,100.00 | |
| Principal data analyst | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £750.00 | |
| Senior data engineer | £850.00 | |
| Lead data engineer | £950.00 | |
| Head of data engineering | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £300.00 | |
| Associate data scientist | £750.00 | |
| Data scientist | £850.00 | |
| Principal data scientist | £1,000.00 | |
| Lead data scientist | £1,100.00 | |
| Head of data science | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £1,000.00 | |
| Lead machine learning engineer | £1,200.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £800.00 | |
| Application operations engineer | £900.00 | |
| Senior application operations engineer | £1,000.00 | |
| Lead application operations engineer | £1,100.00 | |
| Principal application operations engineer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £800.00 | |
| End user computing engineer | £900.00 | |
| Senior end user computing engineer | £1,000.00 | |
| Lead end user computing engineer | £1,100.00 | |
| Principal end user computing engineer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £650.00 | |
| IT service manager | £800.00 | |
| Senior IT service manager | £900.00 | |
| Head of IT service management | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £800.00 | |
| Infrastructure engineer | £900.00 | |
| Senior infrastructure engineer | £1,000.00 | |
| Lead infrastructure engineer | £1,100.00 | |
| Principal infrastructure engineer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £800.00 | |
| Infrastructure operations engineer | £900.00 | |
| Senior infrastructure operations engineer | £1,000.00 | |
| Lead infrastructure operations engineer | £1,100.00 | |
| Principal infrastructure operations engineer | £1,200.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £300.00 | |
| Junior DevOps engineer | £500.00 | |
| DevOps engineer | £750.00 | |
| Senior DevOps engineer | £850.00 | |
| Senior DevOps engineer - management | £900.00 | |
| Lead DevOps engineer | £1,000.00 | |
| Lead DevOps engineer - management | £1,000.00 | |
| Principal DevOps engineer | £1,100.00 | |
| Principal DevOps engineer - management | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Frontend developer | £750.00 | |
| Senior frontend developer | £900.00 | |
| Lead frontend developer | £1,000.00 | |
| Head of frontend development | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £750.00 | |
| Senior developer | £850.00 | |
| Senior developer - management | £900.00 | |
| Lead developer | £1,000.00 | |
| Lead developer - management | £1,000.00 | |
| Principal developer | £1,100.00 | |
| Principal developer - management | £1,200.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £500.00 | |
| Accessibility specialist | £750.00 | |
| Senior accessibility specialist | £900.00 | |
| Head of accessibility | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £650.00 | |
| Junior content designer | £750.00 | |
| Content designer | £850.00 | |
| Senior content designer | £900.00 | |
| Lead content designer | £1,000.00 | |
| Head of content design | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £650.00 | |
| Junior service designer | £750.00 | |
| Service designer | £850.00 | |
| Senior service designer | £900.00 | |
| Lead service designer | £1,000.00 | |
| Head of service design | £1,100.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- A0c48984-3824-4a6c-a168-4793591b4e62
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 285272ab-f864-4af2-9779-79627c99578a
- Other security certifications
- Yes
- Any other security certifications
-
- IASME Cyber Assurance Level 1 (Self-Assessed)
- IASME Cyber Assurance Level 2 (Audited)
- IASME Quality Principles
- IASME Certification Body
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Volunteering opportunities for staff
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at shared@base3.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.