Chorus

Microsoft MDR & MXDR services

Our 24x7x365 Cyber Security Operations Centre (CSOC) provides Managed Detection & Response (MDR) and MXDR services to monitor, detect, investigate, and respond to security threats, using Microsoft Defender XDR and Microsoft Sentinel for rapid and proactive threat protection.

Features

• 24x7x365 Cyber Security Operations Centre (CSOC)
• Microsoft MDR and MXDR service
• Microsoft Security and Sentinel toolsets
• 24x7 threat monitoring and detection
• Threat triage, investigation and remediation
• Threat hunting and vulnerability management
• Security strategy and guidance
• Security reporting (TVM, Azure usage, trends and more)

Benefits

• Reduce security risk and impact of security incidents
• Cost effective access to a large team of security specialists
• Respond quickly and effectively to security incidents
• Detect threats early through advanced automation and machine learning
• Fast threat response times (<20 minutes)
• Microsoft Intelligent Security Association (MISA) member Microsoft-verified MXDR
• Supports compliance with cyber regulations, such as GDPR and NIS2

£600 to £1,600 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@chorus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

357746338494049

Contact

Sales Team
01275 398900
hello@chorus.co.uk

Planning

• Planning service: Yes
• How the planning service works: We provide cloud and security assessment, planning, design, and migration services to help organisations implement a modern cloud-first strategy underpinned by Zero Trust architecture.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Sentinel
  • Microsoft 365

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide cloud and security assessment, planning, design, and migration services to help organisations implement a modern cloud-first strategy underpinned by Zero Trust architecture.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Microsoft 365

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Services include project governance and quality assurance measures.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: 24x7x365 Cyber Security Operations Centre (CSOC) using Microsoft Sentinel and Microsoft Defender XDR/Microsoft 365.

Service scope

• Service constraints: Requires Microsoft 365 licensing and Microsoft Azure.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times and SLAs would be agreed within the Support contract.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Service Level Agreements (SLAs) and support hours are agreed in advance. Our support model is flexible; we can offer 24/7 support, standard work hours or custom hours. Pricing will depend on Support contract.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 15/09/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  Our MDR & MXDR services ensures rapid management and response to cyber threats and attacks - reducing cyber risk and ensuring peace of mind and greater wellbeing for those that manage internal IT and cybersecurity, as well as the wider business.

Pricing

• Price: £600 to £1,600 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@chorus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.