EVIFILE LIMITED

eviFile for Renewables

eviFile enables you to capture digital field data that you can trust. We deliver digital solutions for managing your renewables projects, giving you reliable and timely insight on actual work and progressively assuring quality. eviFile delivers real time reports in Power BI covering development, construction and operations & maintenance.

Features

Real time data from your devices into instant PowerBI reports
Geo-Tag your Tasks/jobs and provide GPS location information
Digital photographic evidence across all of your jobs and reports
Highly secure cloud storage to protect all your Project data
evitrack - real time location tracking of your field operatives
Advanced custom workflow component to digitise any project or task
Fully customisable tool through eviFile's web based control panel
Interactive reports and dashboard in Power BI customised to you
Exportable PDF reports to provide the Golden Thread your project
Manage and control your project workflows for maximum reuse

Benefits

Your eviFiles are proof for suppliers and court
Location information for avoidance of doubt
View your tasks and projects providing localised context
Reduced IT costs through a cloud based managed service
Accurate location based data for tracking and evidence
Business process alignment. Digitise your tasks for real time reporting
Control over how work is distributed, streamline, reduce costs
Single source of truth all from an integrated reporting solution
One location to see how your projects are performing, live
Total control to manage all data through the control panel

£10 to £100 a licence a month

Education pricing available
Free trial available

Service documents

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at luke.allen@evifile.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

Contact

EVIFILE LIMITED LUKE ALLEN
Telephone: 07792423969
Email: luke.allen@evifile.com

Service scope

Software add-on or extension: No
Cloud deployment model: Public cloud
Service constraints: The web platform for eviFile needs to be utilised on a modern browser such as Edge or Chrome and there are a minimum device specs for any device utilising the app.
System requirements: Per user licensing

Mobile App (android/iOS)

Web app via a browser

User support

Email or online ticketing support: Yes, at extra cost
Support response times: 24/7/365 within 4 hours
User can manage status and priority of support tickets: Yes
Online ticketing support accessibility: None or don’t know
Phone support: No
Web chat support: No
Onsite support: Yes, at extra cost
Support levels: EviFile will provide assistance during the implementation of eviFile. Support services include:
Configuration
End-User Training
Support User training
User documentation

The eviFile support desk is available to support all projects and this is covered through our service level agreement, available on request. Onboarding and technical support are provided by eviFile's dedicated teams who focus on getting your project digitised and working alongside you for the life cycle of your project.

eviFile enterprise customers utilise the eviFile team and success function to ensure they have everything they require to deliver all projects through a single web and mobile platform.
Support available to third parties: Yes

Onboarding and offboarding

Getting started: Evifile will provide assistance during the implementation of eviFile. Support services include:
Configuration
End user training
support user training
User Documentation

The eviFile onboarding and success teams will work with you from project inception, through to delivery and then into the on-going life cycle of your project to ensure that the system delivery meets your exact needs. This includes regular governance meetings, reviewing performance against your projects KPI's. eviFile work in partnership with our clients to deliver your project to your exact requirements.
Service documentation: Yes
Documentation formats: HTML

PDF
End-of-contract data extraction: Users have the ability to to export their data into PDF and CSV formats. eviFile will provide a complete offboarding solution for each client, as is defined in our standard terms and conditions. This includes data handback, destruction of data (if required) and de-commissioning of all servers and resources.
End-of-contract process: EviFile offer an off-boarding service. The data in the eviFile environment belongs to the customer. Customers' data is extracted from the eviFile Data warehouse and is securely available for the customer.

An alternative to off-boarding, at the end of a project, is Archiving. eviFile offer an archiving solution for clients who may need reporting access to their data for a period of time after a project has finished.

The data is migrated from the production environment into a lower maintenance environment in the same data centre, where a limited number of named users have reporting access via a browser based application to the data. Due to varying requirements and legal constraints the length of time that data needs to be held for varies.

Typically, this is 7-11 years. eviFile will liaise with the client company to ascertain the length of time that reporting access to archive data will be needed. The costs for archiving can be provided if required.

Using the service

Web browser interface: Yes
Supported browsers: Internet Explorer 11

Microsoft Edge

Firefox

Chrome

Safari

Opera
Application to install: Yes
Compatible operating systems: Android

IOS

Linux or Unix

MacOS

Windows

Windows Phone

Other
Designed for use on mobile devices: Yes
Differences between the mobile and desktop service: Mobile app is used to create, locate and update an eviFile and is available in iOS and Android through the Apple/Google stores. The Web app is used by managers to review, share, allocate and approve a job/task. The web version also holds the Control Panel where each project, form and task can be setup and managed, for us on the mobile platform. All of the PowerBI reporting functions are managed through the browser and deliver real time insights collected from the mobile devices in the field.
Service interface: Yes
User support accessibility: None or don’t know
Description of service interface: The service interface is managed through the web platform for users granted permissions and comes with full training and support. Full training is available for your to self configure your eviFile platform and manage the end to end data collection and reporting tasks from a single application.
Accessibility standards: None or don’t know
Description of accessibility: Manual testing against: https:/www.w3.org/TR/WCAG20/requirements

Users have complete control of all of the configuration requirements for eviFile - from user management and control right through to workflow management and data exports - the system is entirely self configurable.

The PowerBI reporting can be managed and built by eviFile or the user can have access to the eviFile data warehouse so they can build their own reports to your specification. Any other requests for data or solutions can be requested from the eviFile service desk team
Accessibility testing: We operate full unit, user and automated testing for all versions of the application prior to release. These are automated unit tests, automated end user testing across the web and mobile versions as well as a complete regression test for every release.
API: No
Customisation available: Yes
Description of customisation: Because eviFile has been built using the latest scaleable technology we have the flexibility to customise the application and business process to accommodate exact needs, within the capability of the product and the future plans detailed in the road map. The eviFile Control Panel enables a power user to setup and manage projects, manage users and permissions and have full control over their specific project requirements. This includes data collection, workflow and process management alongside reporting and data management.

Scaling

Independence of resources: Evifile is SaaS platform that provides ability to create a dedicated system for each client (own Independence website, separate data storage). For special requests, the client system can be moved on separated protected servers.

The Client System supports vertical as well as horizontal scaling (adding hardware resources in response of high workload).

Analytics

Service usage metrics: Yes
Metrics types: The system provides reports reports that provides usage metrics for final users and is all reported in Power Bi as part of the standard application reporting suite. The eviFile onboarding team also provide regular usage and update presentations to ensure adoption.
Reporting types: Real-time dashboards

Regular reports

Reports on request

Resellers

Supplier type: Not a reseller

Staff security

Staff security clearance: Other security clearance
Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations: Yes
Data storage and processing locations: United Kingdom
User control over data storage and processing locations: Yes
Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency: At least once a year
Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process: Yes
Data sanitisation type: Explicit overwriting of storage before reallocation
Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach: Administrators can export data
Data export formats: CSV

Other
Other data export formats: PDF

JPG

Video

Excel
Data import formats: CSV

Other
Other data import formats: Excel

API

Data-in-transit protection

Data protection between buyer and supplier networks: TLS (version 1.2 or above)
Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability: The System works in High-availability mode, SLA 99%, all refunds are specified in contracts
Approach to resilience: Hosting provider of eviFile provides >99.5% of SLA on their resources. eviFile works in High Availability mode and provides 99% for software availability.
Outage reporting: Email and sms alerts

Identity and authentication

User authentication needed: Yes
User authentication: Identity federation with existing provider (for example Google Apps)

Username or password
Access restrictions in management interfaces and support channels: On firewall level for particular IP addresses. Strict lock out account mechanisms to prevent any brute force attacks and string password definition and reset policy to protect the solution.
Access restriction testing frequency: At least every 6 months
Management access authentication: Identity federation with existing provider (for example Google Apps)

Username or password

Audit information for users

Access to user activity audit information: Users receive audit information on a regular basis
How long user audit data is stored for: At least 12 months
Access to supplier activity audit information: Users contact the support team to get audit information
How long supplier audit data is stored for: At least 12 months
How long system logs are stored for: At least 12 months

Standards and certifications

ISO/IEC 27001 certification: No
ISO 28000:2007 certification: No
CSA STAR certification: No
PCI certification: No
Cyber essentials: No
Cyber essentials plus: No
Other security certifications: No

Security governance

Named board-level person responsible for service security: Yes
Security governance certified: No
Security governance approach: EviFile's SDLC defines security governance on all stages of development and maintenance including regular web security analysis on the platform and regular infrastructure security review.
Information security policies and processes: NIST Publication. Transitions: Recommendation for Transitioning the Use of Cryptographic Algorithms and Key Lengths
NIST Digital Signature Standard (DSS)
UK Government electronic signatures guide
Own evFile SDLC for development

Operational security

Configuration and change management standard: Supplier-defined controls
Configuration and change management approach: Supplier-defined controls
Vulnerability management type: Supplier-defined controls
Vulnerability management approach: Defined by internal policies that include regular vulnerabilities and patch scans, antivirus support, risk management
Risk for all potential threats are estimated according to OWASP Risk Rating Methodology https://www.owasp.org/index.php/OWASP_Risk_Rating_Methodology
Development of critical patches is based on estimated risks and can be started on the same day as found vulnerability
Own eviFile SDLC process defines collecting potential threats and define their mitigations on all stages of development (Define, Design, Develop, Test, Deploy, Maintain).
Protective monitoring type: Supplier-defined controls
Protective monitoring approach: Regular web security analysis based on OWASP Testing methodology and infrastructure security reviews allows to support security on high level
Dhound.io product (intrusion detection system) allows receiving quickly alerts about suspicious activities on servers
Incident management type: Undisclosed
Incident management approach: Developed response plan defines response time on user concerns, assessing issues, responsible people. eviFile provides email and phone support for final users. Work with incidents is private between eviFile and users.

Secure development

Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks: No

Pricing

Price: £10 to £100 a licence a month
Discount for educational organisations: Yes
Free trial available: Yes
Description of free trial: Details on request - we will take a project scope and offer a free pilot where applicable

Service documents

Request an accessible format

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eviFile for Renewables

Features

Benefits

Pricing

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Data importing and exporting

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Public sector networks

Social Value

Pricing

Service documents