Amigoco

Cloud Architecture and Support Services

Amigoco Cloud Architecture and Support Services allow you to plan, setup, migrate and monitor your cloud journey. We utilise the AWS and Azure Cloud Adoption and Well-Architected frameworks to ensure your journey to cloud uses best practices, including on-going cost optimisation, reliability and security assessment.

Features

• Cloud readiness audits covering architecture, security, CI/CD and operational considerations
• Defining a Cloud Strategy encompassing technology and organisational considerations
• Defining target and interim cloud architectures, including hybrid, public, private
• Design of an end-to-end solution cloud solution
• Enabling cross-architecture discipline communication
• Performing independent product selection and vendor assessment

Benefits

• Utilise best practices from Agile, DevOps and ITIL
• Access our highly skilled associates with years’ of cloud experience
• Specialists in helping organisations adopt Enterprise DevOps
• Utilise cloud shared responsibility model to achieve secure cloud design
• Experienced in modern tooling, including Terraform, Terragrunt and Kubernetes
• Experienced in enterprise application technology, including Java, SpringBoot, API Gateway
• Centralised identity and access management using Okta and AWS SSO
• Experience in geospatial data management with ArcGIS, ArcMap and FME
• Experienced in Service Management, including ServiceNow and Jira

£350 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@amigoco.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

358669340188600

Contact

Admin Team
07941155347
info@amigoco.com

Planning

• Planning service: Yes
• How the planning service works: Amigoco’s cloud planning service starts with an informal discussion regarding your requirements or business outcome you would like to achieve. For an organisation new to the cloud, this may lead to a Cloud readiness assessment followed by a Cloud Strategy. Other organisations may require more detailed analysis of their existing cloud estate, including improving cost optimisation or reliability.; ; At all stages, Amigoco seeks to provide our customers the best possible service and tailors its approach to suit you requirements, budget and expected outcome.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Amigoco has developed and provides training covering technical primers associated with cloud technology through to AWS Solution Architecture and Enterprise Cloud Architecture.; ; These training courses can be provided remotely or on-site and range between 1 -> 2 days depending on client requirements.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Amigoco offers a full spectrum of setup and migration services for the public cloud, including setup and configuration of dedicated cloud network connectivity through to detailed IT asset and data analysis of your existing estate.; ; We understand everyone has different requirements and expectations and have the experience to help you navigate the technical and organisational considerations.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Amigoco can support quality assurance of your cloud configuration. In particular, we can perform audits of your public cloud infrastructure to ensure it meets AWS Well-Architected principles and best practices.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Amigoco works in collaboration with its customers to design support services that are the most suitable to your requirements. We are technology agnostic and can provide support ranging from regular engagement and audit of your existing estate through to hosting, maintenance and monitoring of software.

Service scope

• Service constraints: Amigoco provides onsite and remote consultancy, analysis and support services.; ; We offer a service that can be tailored from short-term troubleshooting to ongoing regular support. Out of hours business support is also available with the terms and conditions agreed with the customer prior to commencement.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Based on our standard support hours, we aim to respond to 99.9% of all questions received within 1 hour.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: A dedicated messaging channel is created per customer which is accessible via all commonly used browsers. This is available on several platforms, including Microsoft Teams and Slack.
• Web chat accessibility testing: None.
• Support levels: A cloud support engineer will be assigned to your service, together with a technical account manager. Overall support charges will be based on the amount of support required. The minimum charge for each of our standard support hours is defined in our pricing document.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: Information Commissioners Office - Data Protection

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Transportation::; ; Since 2017, Amigoco has sought to conduct all its business travel utilising public transport, including rail, tram and bus services where available. For consultants that are able, we encourage incorporating walking, running and cycling as part of any business commute or travel.; ; Promote Environmentally Friendly Ways of Working::; ; Amigoco is a remote-first company. This means we encourage our consultants to work from home, a co-working space, café or wherever is suitable. Some of our engagements require on-premises work with clients and other third parties. We balance these commitments with the well-being of our consultants and our social responsibility to reduce CO2 emissions.; We do this by encouraging the use of remote meeting and collaboration tooling such as Teams, Slack, Confluence and Jira. Together with encouraging modern software development and delivery practises, such as DevOps and GitOps, we seek to increase overall productivity and efficiency.

  Equal opportunity

  Amigoco recognises that we live in a society where discrimination still operates to the disadvantage of many groups.; ; No employee, associate, job applicant, supplier or customer should suffer or experience less favourable treatment, discrimination or lack of opportunities on the grounds of:; • Gender; • Race; • Colour; • Nationality; • Ethnic Origin; • Age; • Health status; • Marital status; • Parental status; • Trade union memberships; • Religious or philosophical beliefs; • Responsibility for dependents; • Sexual orientation; • Class; • Political beliefs; • Physical attributes; • Ex-offender status*; ; *as defined by the Rehabilitation of Offenders Act 1974 [Ref.001]; ; Amigoco has an equal opportunities policy that is reviewed annually.

Pricing

• Price: £350 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@amigoco.com. Tell them what format you need. It will help if you say what assistive technology you use.