Premier IT Partnership Ltd.

e-Learning and Training Support

Premier IT support L&D teams across many sectors to achieve their learning objectives. We do this through providing quality e-Learning development services, off-the-shelf titles, and personnel (such as trainers, training managers and floorwalkers) and have extensive experience supporting EPR system rollouts and developing healthcare e-Learning.


  • Bespoke e-Learning design and development for IT systems
  • Bespoke e-Learning design and development of non-IT system modules
  • Off-the-shelf statutory and mandatory/clinical modules
  • Off-the-shelf MSOffice product modules and mini videos
  • e-Learning Developer Training
  • In-house e-Learning Support Services
  • e-Learning and Training Consultancy
  • Clinical System Training Managers and Administrators
  • Clinical Systems Trainers
  • Clinical Systems Floorwalkers


  • Increase user adoption
  • Reduce training costs
  • Reduce business/clinical risk
  • Make learning accessible for staff anytime anywhere
  • Develop staff skills
  • Deliver digital and/or Clinical Transformation
  • Ensure standardised and content consistent learning specific to your organisation
  • Measure staff compliance and/or proficiency
  • Empower staff to take ownership of self-paced development


£1 to £500 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 13

Service ID

3 5 9 0 6 6 0 9 2 5 4 1 1 0 7


Premier IT Partnership Ltd. Simon Monkman
Telephone: 07983 135545


Planning service
How the planning service works
We work with organisations to help them decide the best method of delivery (e-Learning, ILT or blended) and then help them plan to implement it. This may include identifying suitable software (to use for content authoring or hosting/tracking learning) and any initial compatibility testing involved with their in-house systems.

In addition, we provide consultancy on the e-Learning design itself through content writing and storyboarding.
Planning service works with specific services
Hosting or software services the planning service works with
Creation of e-Learning modules


Training service provided
How the training service works
Premier IT is committed to promoting lifelong learning and works with organisations around the world to help them develop their staff skills.

We have worked with healthcare organisations for over a decade supporting their digital rollouts and BAU training of patient clinical systems (such as Cerner, RiO and Lorenzo) and with many other organisations (both public and private) to support digital rollouts and BAU training of both bespoke and non-bespoke IT systems.

Our IT systems skills training services include • e-learning development • training design and consultancy • training materials creation• training management • training administration • trainers and floorwalkers•

We also develop bespoke and innovative non-IT skills e-Learning in collaboration with our clients. Regardless of the subject matter, we will work with you to develop branded media-rich content that meets your learning objectives. We can also develop content for global markets and in many different languages.

From initial scoping, our team will work with you to advise, design and deliver quality e-learning and training services.
Training is tied to specific services

Setup and migration

Setup or migration service available

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
As well as our own internal quality assurance processes, we build in review checkpoints throughout our development projects to allow key stakeholders to verify that the training materials being created meet requirements.

Our development stages include Beta and Alpha versions allowing organisations to complete reviews, request changes and complete user acceptance testing before the Gold version of the module or training documentation is made available.

Security testing

Security services

Ongoing support

Ongoing support service
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Our team updates and maintains e-Learning content in line with client requirements and contract post Go-Live.

In addition, for organisations that purchase our e-Learning Developer Training, we provide ongoing advice and support to assist their future in-house development.

Service scope

Service constraints
Our e-Learning content is available for hosting and tracking on any SCORM or TinCAN/xAPI compliant Learning Management System.

It is also available as a digital version that can be launched directly from a desktop or a website but tracking of completion is not possible with these versions.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Next working day.

Helpdesk in operation 9 to 5 (UK time), Monday to Friday.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Support levels
Telephone and email support services are included in the cost of all our e-learning offerings.


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
Lloyd's Register Quality Assurance Ltd
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
All controls listed in the standard SoA for ISO27001:2013 are included in the Node4 ISMS. In general, the SoA is an internal document and we do not publish details of our individual controls. Some control statements may be referenced or included in other public facing documentation such as Physical Access Controls.
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications
Any other security certifications
ISO/IEC 27001

Social Value

Covid-19 recovery

Covid-19 recovery

We have invested in technology and infrastructure to ensure that the business is both robust and adaptable to be able to cope with significant and potentially disruptive events: Our staff have the ability to work from home and can remotely access our systems within a secure IT environment. We are also able to redirect work phone lines to the relevant contacts as required. We have completed an inventory audit to identify those staff who might have limited access to a computer at home or where a computer is shared with other members of the household. Where this is the case, we have provided computers, configured to our requirements, and telephone headsets specifically for business use. We have invested in highly secure, Cloud-based data server/management solutions, which are fully functional and ensure that it is business as usual irrespective of the location of staff members.


£1 to £500 a user a year
Discount for educational organisations

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.