TSO - The Stationery Office
Bespoke e-Learning platform
An online platform that may be used to deliver self-paced e-learning courses or a student/instructor resource centre.
Features
- Embedded protected transcribed and searchable videos
- Embedded unprotected standard video hosting
- Embedded protected e-books/pdfs accessible via a mobile App
- Host unprotected files such as PowerPoint, Word and PDFs
- Test learner knowledge via quizzes
- Track participation and test results
- Possible white labelling
- Online access through most browsers
Benefits
- In-house publishing, design and production teams
- We can help to develop/build courses and supporting documents/content
- We can support accreditation and exams with accreditation bodies
- Write exam content
Pricing
£50 to £200 a user
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tsobidteam@williamslea.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 5 9 8 7 2 1 2 5 9 3 2 7 1 3
Contact
TSO - The Stationery Office
Bid Team
Telephone: 07548372034
Email: tsobidteam@williamslea.com
Planning
- Planning service
- Yes
- How the planning service works
- We understand all aspects of production and development required from content creation to course delivery, enabling us to advise you on the best-in-class e-learning solutions for your needs. We can help you from the start of this process, creating suitable learning and training content or simply place your content into a course or resource centre for students to start accessing. You will have a dedicated account manager and direct contact with relevant resource teams within TSO to ensure full collaboration and understanding between subject matter experts.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can provide train-the-trainer sessions on how to use and troubleshoot on the platform provided. Bespoke user guides will be created for your students.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We will work with you to create your desired course or resource centre and enrol your students.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We have a thorough review process internally for signing off each new course or resource area. We will provide access to the client for review and are happy to run pilots with a select few for confirmation of performance. Bugs will be fixed as agreed and feedback will be collected and considered for continual improvement.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Continual improvement
We will continue to work with you to support any content changes required.
Service scope
- Service constraints
- We can provide a range of services to suit your needs and budget, some of these services will have constraints such as remote working or working hours, SLAs, etc.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
Email or online ticketing support: Email or online ticketing.
Support response times = 1 working day.
User can manage status and priority of support tickets = Yes.
Phone support = Yes.
Phone support availability = 9 to 5 (UK time), Monday to Friday.
Webchat support = No.
Support levels = Tailored to your needs. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Email or online ticketing support: Email or online ticketing.
Support response times: 1 working day.
User can manage status and priority of support tickets: Yes.
Phone support: Yes.
Phone support availability: 9 to 5 (UK time), Monday to Friday.
Webchat support: No.
Support levels: Tailored to your needs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- UKAS
- ISO/IEC 27001 accreditation date
- 02/04/2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO 22301
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
TSO, as part of the Williams Lea Group, has an ESG (Environmental, Social and Governance) programme. The Beyond Business programme ensures ethical and environmental accountability, thoughtful actions in the community and opportunities for development.
Our climate change commitments include:
Developing and establishing sustainable, inclusive and digital practices for the future.
Using cloud hosting solutions for more efficient use of computing resources.
Annual social value reports.
Robust supplier onboarding policies and procedures.
Aligning our ESG strategy to the UN Global Compact Sustainable Development Goals: Good Health and Wellbeing (3); Diversity, Equity and Inclusion (5, 10); Decent Work and Economic Growth (8); Climate Action (13)Equal opportunity
TSO, as part of the Williams Lea Group, has an ESG (Environmental, Social and Governance) programme. The Beyond Business programme ensures ethical and environmental accountability, thoughtful actions in the community and opportunities for development.
Our equal opportunity commitments include:
Employing a User-Centred Design (UCD) approach to service development.
Ensuring accessibility of our products and services.
Robust supplier onboarding policies and procedures.
Policies that explicitly prohibit discrimination and initiatives that encourage diversity.
Mandatory Diversity, Equity and Inclusion and Anti-harassment and discrimination training
Modern slavery statement and policies.
Diversity data monitoring.
Disability confident employer.
An Employee Assistance Programme and Employee Benefits Scheme to provide support for employees.
Flexible working arrangements.
Aligning our ESG strategy to the UN Global Compact Sustainable Development Goals: Good Health and Wellbeing (3); Diversity, Equity and Inclusion (5, 10); Decent Work and Economic Growth (8); Climate Action (13)Wellbeing
TSO, as part of the Williams Lea Group, has an ESG (Environmental, Social and Governance) programme. The Beyond Business programme ensures ethical and environmental accountability, thoughtful actions in the community and opportunities for development.
Our wellbeing commitments include:
An Employee Assistance Programme and Employee Benefits Scheme to provide support for employees.
Flexible working arrangements.
Positive promotion and reward for socially beneficial and responsible behaviour.
Employing a User-Centred Design (UCD) approach to service development.
Aligning our ESG strategy to the UN Global Compact Sustainable Development Goals: Good Health and Wellbeing (3); Diversity, Equity and Inclusion (5, 10); Decent Work and Economic Growth (8); Climate Action (13)
Pricing
- Price
- £50 to £200 a user
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tsobidteam@williamslea.com.
Tell them what format you need. It will help if you say what assistive technology you use.