TECHNOLOGY SERVICES GROUP

Cyber Assurance

Various services to assist clients with identifying, protecting, detecting, responding. recovering and governing their Cyber Security.

Features

• Cyber Essentials & Cyber Essentials + compliance
• Security awareness training
• Penetration Testing
• Security Assessment (against NIST & CIS benchmarks)
• Managed Detection & Response Services MDR
• Incident Response Planning & Recovery
• Business Continuity & Resilience Testing
• ISO27001 Gap Analysis & Implementation
• Cyber Controls
• Back Up & Disaster Recovery

Benefits

• Ensures compliance with the Cyber Essentials Standard
• Improves overall information security posture of the organisation
• Reduces risk and impact of security incidents
• Elevates Board Awareness to Cyber Security Risks
• Provides continuous monitoring & response to Cyber threats
• Improves Business Resilience to Cyber Security & Information Security Events
• Improves Investor & Stakeholder Confidence

£4,500 to £10,000 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@tsg.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

361578679818844

Contact

Marketing Team
03332200777
info@tsg.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: TSG have a dedicated team of training consultants who are able to deliver a range of training packages to your end users. Training as a Project provides specific sessions or Training as a Service is also offered as an on going service to provide long term support of people development. There have been 1000+ courses delivered focussed around getting the most from the M365 suite.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Service is assessment only and does not contain scope for remediation actions or submission of the CE SAQ. Both can be delivered as a seperate service on request.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We offer a number of different support options depending on price.; ; Standard Support; Monday - Friday 08:00 to 18:00.; ; 24/7/365 options also available.; ; P1 – 30 minutes; P2 – 1 hour; P3 – 4 hours; P4 – 8 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Interface has a compliant contrast ratio: 11.3 as well as WCAG compliant features which enable the use of page readers and keyboard navigation.
• Support levels: We offer a number of different support options depending on price.; ; Standard Support; Monday - Friday 08:00 to 18:00.; ; 24/7/365 options also available.; ; P1 – 30 minutes; P2 – 1 hour; P3 – 4 hours; P4 – 8 hours

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd's Register
• ISO/IEC 27001 accreditation date: 22/07/2021
• What the ISO/IEC 27001 doesn’t cover: Anything other than the provision of IT services and solutions including network design, installation, the supply of business management software such as CRM, accounting, payroll, and associated support. Statement of applicability v1.1 dated 27/05/2021.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  TSG are actively working to reduce their own Carbon output and evolving services and practices to support our customers on this journey as well.

Pricing

• Price: £4,500 to £10,000 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@tsg.com. Tell them what format you need. It will help if you say what assistive technology you use.