Blue Lights Digital

BLD_Digital Close Protection

Our services fall into several subcategories, consisting of:
• Physical Threat (PT)
• Secure Communications (SC)
• Open-Source Monitoring - Protect (OSM-P)
• Close Protection Managed Devices (CPMD)
• Secure Cloud hosted & monitored camera systems

Features

• Physical Threat (PT)
• Secure Communications (SC)
• Open-Source Monitoring - Protect (OSM-P)
• Secure Cloud hosted & monitored camera systems
• Close Protection Managed Devices (CPMD)

Benefits

• profile analysis
• mobile analysis
• education analysis
• watchlist
• link analysis
• sentiment analysis
• deep search

£50 to £1,500 an instance a month

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at claire.stanley@bluelightsdigital.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

362213459182739

Contact

Claire Stanley
07847258384
claire.stanley@bluelightsdigital.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Radio frequency spectrum analysis services must be carried out on site locations where suspected devices may be housed. Access to premises is advised to be out of hours when staff are not present.
• System requirements: Remote access credentials

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Weekday work hours response
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Service support o carry out the protection
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Guided through services required and protection is carried out by trained staff
• Service documentation: No
• End-of-contract data extraction: Provided by BLD as a report
• End-of-contract process: Independent Service Provisions; Physical Threat; CPD – Secure Communications ; Open-Source Monitoring - Protection; Managed Devices (CPMD) - protecting your mobile phones, social media applications and photo libraries; Platinum Intelligence Service; Solution Description: CPD Single user – Cloud; Analytical insight; Persons of Interest (POI); Cyber Recon; ; Optional; • Secure Email – This includes full audit and data retention (HIPPA). The package selected here is inclusive of your MDM (Mobile device management) and is costed on a per person basis.; • OSINT – This covers the Open-Source Monitoring OSMP as detailed above.; • Device Replacement Recovery – This service provides you with a replacement device should an existing protected secured comms device be lost or stolen (phones and computers). Priced per individual.; • TSCM - Please note the TCSM service is based upon a quarterly deployment at 2 specified addresses (8 per calendar year). This will provide baseline data and indicate any compromises. This can be increased if required.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Services and options

Scaling

• Independence of resources: Dedicated service and planned for within capabilities

Analytics

• Service usage metrics: Yes
• Metrics types: System interface with menus for usage on options selected and entities interested in
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Supplied by BLD
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: .
• Approach to resilience: Available on request
• Outage reporting: Alert and API

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Available on request
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Established Info sec processes reporting through to CTO and board

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: The Change Management process is designed to prevent unnecessary or unplanned downtime to services and limit the impact of changes to a level that meets the needs of DPP. Changes are formally submitted by a Request for Change (RFC). ; ; Changes are logged by the Supplier and recorded in the Change Log, which should be presented at the Monthly Service Review Meetings. ; Retrospective Change ; Emergency Change; Normal Change
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Pre-defined process and response options available on request

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  The delivery of solutions and software from BLD can significantly contribute to fighting climate change through various means. Implementing BLD digital & cyber close protection services can optimise law enforcement resources which can lead to reduced carbon emissions. Additionally, integrating smart technologies to replace the transportation of physical devices or media to and from crime scenes facilities reduces fuel consumption and greenhouse gas emissions. Furthermore, software solutions that facilitate remote work and virtual meetings can help reduce the need for unnecessary travel for data recovery, thus lowering carbon footprints.; ; The social value of these contributions can be measured by quantifying the reduction in carbon emissions resulting from the implementation of BLD digital & cyber close protection Services . This can involve calculating the energy savings achieved by optimising processes and systems, as well as estimating the reduction in vehicle and airmiles travelled due to the adoption of digital & cyber close protection Services technologies.

  Covid-19 recovery

  The delivery of solutions and software as a systems integrator plays a crucial role in supporting post-Covid-19 recovery efforts, particularly in addressing the multifaceted challenges individuals encounter upon returning to work. This includes skills attrition and experience leaving public service for new roles in the third sector. Beyond health concerns, there is also a pressing need to mitigate the negative outcomes exacerbated by the pandemic, such as increased vulnerability to crime. During the lockdown periods, many individuals were targeted by fraudulent schemes exploiting the uncertainties and disruptions caused by the pandemic. These were often manifested through breaches of privacy and then obfuscation of activities within social media and corporations and their technology providers. ; ; The social value of BLD digital & cyber close protection Services can be measured by assessing the effectiveness of enhanced skills in detection and prevention measures delivered as conferences and sensitive equity webinars through BLD digital & cyber close protection Services that reaches beyond the local community. This involves quantifying the reduction in fraudulent activities targeting individuals returning to work, as well as evaluating the efficiency of response mechanisms in addressing reported cases. Additionally, feedback from affected individuals and stakeholders can provide insights into the perceived impact of these initiatives on restoring trust and confidence in economic activities post-pandemic.

  Tackling economic inequality

  The delivery of digital & cyber close protection Services from BLD can contribute to tackling economic inequality by enhancing access to essential services and opportunities for marginalised communities. For example, implementing digital platforms for government services can streamline processes and reduce barriers to access for individuals with limited mobility or internet connectivity. If these online services are corrupted or attacked, then harm is often amplified on the most vulnerable in the community. Additionally, providing training and support for digital literacy can empower underserved populations to participate more fully in the digital economy. BLD provide access through level 4 Apprenticeships in Digital Forensics Examiners, PCSO and Digital Analyst that include skills and competences in BLD digital & cyber close protection services & systems. An example of this work is in Violence Against Women & Girls (VAWG) and Rape & Serious Sexual Offences where proactive data from investigations, intelligence based searches and stops can be calibrated into risk and harm indexes for intelligence development and proactive policing. ; ; The social value of these contributions can be measured by assessing the extent to which they contribute to reducing disparities in the use of government services development of new roles of employment in the investigation and intelligence marketplace, educational opportunities for new workforce entrants, and economic recoveries among different police forces.

  Equal opportunity

  The delivery of digital & cyber close protection Services from BLD can promote equal opportunity by removing barriers to access and participation for individuals from diverse backgrounds. For example, implementing inclusive design principles in digital & cyber close protection Services development can ensure that digital products and services are accessible to people with disabilities. Additionally, providing training and support for digital skills development can empower individuals from underserved communities to pursue career opportunities in technology fields. BLD provide access through a level 4 apprenticeships that includes skills and competences that are automated within workflow within the BLD digital & cyber close protection Services SaaS portfolio. ; ; The social value of these contributions can be measured by assessing the degree to which they promote inclusion and diversity within the workforce and society at large. This can involve tracking metrics such as the representation of marginalised groups in technology-related fields, the level of accessibility and usability of digital products and services, and the impact on social attitudes and perceptions toward diversity and inclusion.

  Wellbeing

  Implementing the automation of digital & cyber close protection Services, prioritises professional reach back and lawfulness along with work-life balance and flexibility. This supports emotional wellbeing by reduces stress and burnout associated with overwork and excessive job demands. These services are highly technical and need collaborative working environments to develop and iterate new solutions that drives effectiveness. The tools and services provided through BLD saves significant time and effort in this endeavour. The wellbeing of officers and the wellbeing of the public is enhanced by faster results in deduction of investigation & intelligence link analysis. Digital & cyber close protection insights improves relations between government organisations and also in the community with the enhanced optics that crime, hate and fraud is being tackled. ; ; The social value of these contributions can be measured by assessing their impact on key indicators of individual wellbeing, such as physical health, mental health, work-life balance, trust from the community in recovery of trust in public services along with overall satisfaction with life. digital & cyber close protection is an underpinning tool of risk analysis and mitigation that supports proactive policing, uncovers insidious crime types and counters hate based narratives that are destructive to the wellbeing in society.

Pricing

• Price: £50 to £1,500 an instance a month
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at claire.stanley@bluelightsdigital.com. Tell them what format you need. It will help if you say what assistive technology you use.