Billigence

Alteryx

Specialising in working with your organisation's data to extract extra insight.
Billigence is a reseller/partner with the leading self-service data analytics firm Alteryx.
Education and Council Users can easily prep, blend, and analyse data using a repeatable workflow, as well as build predictive models and then deploy and scale.

Features

• ETL
• Data Extraction
• Data Analysis and Design
• Prep and Blending data
• Combine data from multiple sources
• Perform advance analytics-predictive, statistical and spatial
• Data Manipulation
• Drag and Drop workflows
• System Configuration

Benefits

• Easy access to data
• Easy-to-use self- service analytics
• Improved insights
• Better decision making
• Improved performance monitoring
• Gain deeper insights into multiple data sources
• Easy extraction, blending, de-dupe and manipulation data
• Predefined basic formulas

£4,155 a user a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michael.evans@billigence.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

362286308796297

Contact

Michael Evans
07951 391 823
michael.evans@billigence.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Desktop solution can be installed only on Windows OS - either physical or virtual in cloud. ; ; Cloud service is always on SAAS or Hybrid SAAS/private cloud solution with updates and patches pushed on an frequent basis. It is supported on all common browser interfaces. Hosted on AWS, Google and Azure clouds with Private data in your existing cloud environments.
• System requirements:
  • Desktop: Windows 10 or later:Server - Windows Server 2016
  • Desktop: Min 64 Bit
  • Desktop: RAM: min. 8G (16 recommended)
  • Desktop disk: 500 GB - 1TB free space
  • Processor: 2.5 GHz or faster (4 cores minimum recommended)
  • Server: CPU Intel or AMD x86-64 (64-bit)
  • Server: 64 Bit
  • Chip: Quad Core Intel Xeon (single chip) 2.5GHz or faster
  • Server RAM: min. 32GB, 4 physical cores
  • Server disk > 1 TB

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Typically and initial response is given within an hour.; Support times 9:00hrs to 17:00hrs, Monday to Friday (BST)
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Each of the support level has a different response time per the issue severity (SEV 1 critical, SEV 2 major, SEV 3 minor, SEV 4 none). ; The support levels: ; Standard - SEV 1 - 8bh, SEV 2- 8 bh, SEV 3-8bh, SEV 4-2 bd; Standard Plus - SEV 1 - 1 h (24/7), SEV 2- 2 bh, SEV 3-8bh, SEV 4- 2 bd; Premier - SEV 1 - 1 h (24/7), SEV 2- 2 bh, SEV 3-8bh, SEV 4- 2 bd; Premier Plus- SEV 1 - 1 h (24/7), SEV 2- 2 bh, SEV 3-8bh, SEV 4- 2 bd ; (BD = business day, BH = business hour); Standard support is provided to every Alteryx customer at no extra charge as part of their subscription agreement. Any extra support directly from Alteryx is at extra cost - for actual pricing please see Alteryx Website. ; ; If you require additional on site support from a consultant, Billigence can provide you with Alteryx Expert at a charge of £750 per day.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: - Official user documentation on the vendor website; - Interactive videos from the vendor; - Knowledge base where almost all technical questions are answered; - We provide trainings (online and onsite as well) at extra cost
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
  • Other
• Other documentation formats:
  • PCXML
  • Integrated in the workflows/macros
• End-of-contract data extraction: Given the nature of this specific service the question is not applicable.
• End-of-contract process: There is no additional cost at the end of the contract. The entitlement to use the software ends.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Alteryx Cloud works on mobile device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Alteryx Designer Desktop provides a user-friendly interface for data wrangling and preparation,machine learning,and location intelligence tasks.It utilizes a drag-and-drop functionality with over 300 tools for these purposes.; ; Alteryx Server offers a web-based interface for users and administrators to manage workflows.They can run workflows,interact with them,and schedule automated tasks.; ; The cloud platform delivers an REST API service interface for requesting and pushing data as well as event triggers for orchestration and automation. ; The Alteryx Analytics cloud user interface has a modular approach to the different capabilities such as data wrangling and preperation,orchesatration and automation,machine learning,Location Intelligence,app building and Ai driven insights.
• Accessibility standards: None or don’t know
• Description of accessibility: In Designer, users can add tools to the canvas run workflows and interpret their data using nothing but the keyboard and a screen reader.; In Designer cloud, users can add tools to the canvas run workflows and interpret their data using nothing but the keyboard and a screen reader. Some features are not fully screen reader compatible, such as the most recently added tool configurations.
• Accessibility testing: Desktop - All of our testing has been done by our in-house accessibility expert, who is a user of assistive technology. All testing was done manually with a screen reader and keyboard, as well as a contrast checker and other various manual tools.; ; Cloud - All of our testing has been done by our in-house accessibility expert, who is a user of assistive technology. All testing was done manually with a screen reader and keyboard, as well as a contrast checker and other various manual tools.
• API: Yes
• What users can and can't do using the API: As an interfacing tool kit, user can use virtually any standard interface to access core functionality and manage services.; ; API is available only for the server.
• API documentation: Yes
• API documentation formats:
  • HTML
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The service is a tool that allow user to build customised workflows that extract, prepare, manipulate, analyse, visualise and export data in any file format. User are able to build and customise workflows through configurable drag and drop technology. Any trained user with the correct access rights can create custom workflows.

Scaling

• Independence of resources: Each user has dedicated install and performance is tied to the power of the machine in use. It cannot take into account the load on the data systems being used in the processing.Customer can purchase additional licenses as the user base grows.; The server can be scaled horizontally to run multiple processes in parallel with dedicated resources. ; ; For Cloud solution: The system provides elastic growth for each user and process as part of the service so demand on load does not affect other users. It cannot take into account the load on the data systems being used in the processing.

Analytics

• Service usage metrics: Yes
• Metrics types: Each workflow component can have its own timing and performance monitoring data and this can be made available to users and administrators.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Alteryx

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: Cloud - Data is not at rest within the application - data is at rest in your data storage and applications . The metadata about the application is encrypted within the control plane; ; Desktop and Server: Data is not at rest within the application - data at rest remains in your data storage and applications. The metadata about the application configuration is stored in a MongoDB or SQL database.
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Alteryx product allows users to export data in multiple formats via the Output data, Reporting, API Output tools
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • .flat
  • .json
  • .xls
  • .sav
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • SQL server
  • Oracle
  • Hadoop
  • Amazon Red Shift
  • SAP
  • ODBC
  • Teradata
  • Sybase
  • Text (JSON,XML,CSV,etc,...)
  • Excel

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Cloud: ; Utilising Private Data Handling or Storage the solution leaves the data in your network, it streams a small subset of data to the browser for designing workflows but does not cache locally in the browser. ; Any communication between the data plane and the control plane created in the Private Data Storage or handling architectures is secure and encrypted with end users view streamed not transmitted.Data remains entirely in your control and access. ; ; The desktop/server solution is installed within your network with all your transit controls in place between the user desktop and the data sources.
• Data protection within supplier network: Other
• Other protection within supplier network: Any data is encrypted and streamed within the network

Availability and resilience

• Guaranteed availability: A System availabilty factor of 99.5% is monitored and worked towards. To offer the Service levels required for a business critical applicaton. Please refer to the Alteryx SLA documentation with reference to service credits.
• Approach to resilience: The Cloud platform leverages the resiliency options provided by each of the cloud providers to ensure resiliency and availability . Further information can be obtained on request; ; Server can be deploted in HA/DR architectures with additional licenses.
• Outage reporting: For Cloud: ; System outages are reported to the system administrators via email or via the status portal at ; https://status.alteryxcloud.com/; ; Server: As the deployment resides in your infrastructure then outages will follow your system processes.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: The desktop access is controlled by named user licensing - Server is accessible via username/password, Active Directory control or SAML services with a least based access permissions basis. Acces to support will be via an Supprt portal with the option for named users only. ; ; For Cloud - The access to the service is via SAML or username/password control on a least based access permissions basis. Acces to support will be via an Supprt portal with the option for named users only.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coalfire certification, inc.
• ISO/IEC 27001 accreditation date: 6/2/2024
• What the ISO/IEC 27001 doesn’t cover: Available upon request.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • SOC 2 Type II
  • NIST Cybersecurity Framework
  • CIS Controls

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: A comprehensive data security framework that is compliant with major security standards — SOC 2 Type II, ISO 27001.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Alteryx follows industry-standard security practices to identify and resolve vulnerabilities both before and after product release to provide reliable and secure products. Vulnerabilities go through evaluation, rating, and prioritization. Updates are released to address vulnerabilities in supported versions, with cumulative fixes incorporated in major and minor releases.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Alteryx has a comprehensive vulnerability management program in line with guidance from NIST and other industry standards, Alteryx vulnerability program that manages any reported or suspected vulnerability across its lifecycle, with defined processes that cover identification, assessment, prioritization, remediation, verification, and reporting.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Alteryx leverages modern threat detection and prevention systems to safeguard and monitor against malicious exploitation, unauthorized disclosure, modification, and destruction. ; ; These systems are actively monitored, with potential problems or violations documented and escalated to the appropriate teams to ensure prompt remedial action.
• Incident management type: Supplier-defined controls
• Incident management approach: The Cybersecurity Incident Response Plan (CIRP) establishes the actions and procedures that; help the Security Operation Center (SOC) team prepare for and respond to security incidents.; ; The plan includes how to initiate responsive action, remediate adverse consequences, document lessons learned; and continuously improve the incident response processes. The CIRP is regularly tested using a combination; of planned reviews and live simulations along with periodic training.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  We endeavour to do our best in fighting climate change and have made an active effort to switch our delivery to remote working vs onsite delivery where possible, thus reducing our travel & impact on the environment.

  Equal opportunity

  Being an equal opportunity employer cultivates a workplace where diversity is embraced and valued. It fosters inclusivity, ensuring all individuals have fair opportunities for employment and advancement regardless of race, gender, age, religion, or background. By prioritizing diversity and inclusion, organizations harness the full spectrum of human potential, driving innovation, creativity, and problem-solving. Embracing equality in employment not only reflects ethical responsibility but also enriches company culture, improves employee morale, and enhances productivity. Ultimately, as a social value, being an equal opportunity employer promotes fairness, equity, and respect, contributing to a more just and harmonious society.

Pricing

• Price: £4,155 a user a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: 14 days trial option, which can be extend by another 14 days.; Some functionalities are limited in the free trial version.
• Link to free trial: https://pages.alteryx.com/trial-designer.html

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michael.evans@billigence.com. Tell them what format you need. It will help if you say what assistive technology you use.