INGENTIVE LIMITED

Ingentive Cloud SIEM (Microsoft Sentinel)

Ingentive offers structured solutions designed to help organisations familiarise themselves with the Microsoft Cloud security suite. Harnessing advanced threat detection algorithms and real-time monitoring.

Ingentive empowers organisations to detect and respond to cyber-threats swiftly. Gain comprehensive insights into your cloud environment's security posture and enhance your defence against emerging threats.

Features

• Microsoft Sentinel Consulting: Expert guidance for implementation.
• Microsoft Sentinel Architecture: Custom design for optimal performance.
• Microsoft Sentinel Deployment: Smooth implementation of solutions.
• Cloud SIEM Deployment: Seamless deployment of SIEM.
• Cloud SIEM Architecture: Tailored design for cloud effectiveness.
• Cloud SIEM Consulting: Consultation for optimal cloud usage.
• Unification of Log Sources: Integration for centralised log management.
• Cloud-Native SIEM Solution: Native solutions for cloud security.
• Proactive Threat Detection: Advanced algorithms for early identification.
• Continuous Monitoring and Optimisation: Ongoing fine-tuning for efficiency.

Benefits

• Improved SOC Efficiency: Faster threat response with streamlined operations.
• Enhanced Security Coverage: Complete protection across the cloud environment.
• Reductions in False Positives: Minimised unnecessary alerts for efficiency.
• Reductions in Management Efforts: Simplified setup and maintenance.
• Reduced New Connections Time: Rapid adaptation to cloud environment changes.
• Reduced Likelihood of Data Breach: Swift threat detection and response.
• Reduced Compliance Costs: Economical compliance with regulatory requirements.
• Flexible, Consumption-Based Pricing: Cost-effective scalability tailored to needs.
• Cost Savings Over On-Premises: Lower expenses compared to traditional infrastructure.
• Scalability and Elasticity: Easily adaptable security for evolving needs.

£65 to £120 an instance an hour

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hemraj.tatur@ingentive.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

362683619736198

Contact

Hemraj Tatur
02081323255
hemraj.tatur@ingentive.com

Planning

• Planning service: Yes
• How the planning service works: Ingentive offers specialised consulting services dedicated to optimising cloud security, particularly focusing on Microsoft Cloud solutions, including seamless integration with Security Information and Event Management (SIEM) systems. Our team of experts possesses extensive experience in meticulously planning, architecting, and delivering solutions that not only enhance security posture but also effectively defend against a wide range of cyber threats in the cloud environment. Leveraging our profound understanding of cloud technologies and best practices, we provide tailored recommendations that are closely aligned with our clients' unique needs and strategic objectives.; ; Our collaborative approach ensures that every step of the implementation process is handled with precision and care. From the initial planning stages to the seamless execution of solutions, we work closely with our clients to navigate the complexities of cloud security, offering guidance and support every step of the way. This collaborative partnership empowers organisations to establish robust security frameworks, utilising the full capabilities of the Microsoft Cloud security suite and SIEM solutions to their fullest potential, thereby ensuring long-term success, efficiency, and peace of mind in an ever-evolving threat landscape.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Sentinel: Advanced cloud-native SIEM solution.
  • Microsoft XDR: Comprehensive threat detection and response.
  • Microsoft Defender for Cloud: Cloud security posture management.
  • Microsoft Defender for Office: Microsoft 365 security suite features.
  • Microsoft Defender for Identity: Cloud-based identity threat protection.
  • Microsoft Defender for Endpoint: Unified endpoint security platform.
  • Microsoft Copilot for Security: Collaborative security operations platform.
  • Microsoft External Attack Surface Management: External attack surface risk management.

Training

• Training service provided: Yes
• How the training service works: Ingentive delivers comprehensive training sessions specifically designed for Microsoft SIEM solutions, such as Microsoft Sentinel. Our training focuses on equipping participants with the knowledge and skills required to effectively utilise SIEM functionalities for threat detection, incident response, and security monitoring. ; ; We prioritise practical learning experiences, covering topics such as log analysis, threat hunting techniques, and alert management. Through interactive sessions and hands-on exercises, participants gain confidence in navigating and leveraging SIEM tools to enhance their organisation's security posture. ; ; Customer feedback highlights the significant impact of our training, with reported improvements in threat detection capabilities, incident response times, and overall security awareness. ; ; Our commitment to delivering tailored SIEM training ensures that organisations can maximise the value of their Microsoft SIEM investments and effectively mitigate cybersecurity risks.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Sentinel
  • Microsoft XDR
  • Microsoft Defender for Cloud
  • Microsoft Defender for Office
  • Microsoft Defender for Identity
  • Microsoft Defender for Endpoint
  • Microsoft Copilot for Security
  • Azure Security Centre
  • Microsoft Cloud App Security
  • Microsoft Information Protection

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Ingentive possesses a robust practical understanding of the various cloud cybersecurity services available to organisations. Utilising this expertise, we meticulously plan, architect, and execute migrations from a range of cloud services to the Microsoft Cloud.; ; Our process commences with a comprehensive assessment of existing infrastructure, data, and business requirements. This allows us to craft a bespoke migration strategy tailored to the unique needs of each client. We take into account factors such as data sensitivity, compliance requirements, and business continuity considerations to ensure a smooth transition.; ; Security remains paramount throughout the migration process. We meticulously oversee the migration and transition of endpoint agents, detection rulesets, and reports, ensuring that security measures are maintained and enhanced during and after the migration. Our team works closely with clients to address any security concerns and provide guidance on best practices for securing their cloud environments.; ; Moreover, we understand that successful migration goes beyond technical aspects. We offer operational training and support to empower clients in utilising the migrated services post-migration. This includes training on new tools, processes, and workflows to ensure a seamless transition and maximise the benefits of the Microsoft Cloud.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Microsoft 365 (formerly Office 365)
  • Dynamics 365
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • GitHub
  • GitLab
  • Azure DevOps
  • Other leading cloud providers
  • Other relevant platforms as needed

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Ingentive, ensuring high quality is a top priority in every project delivery. We support buyers by implementing rigorous quality assurance and performance testing processes throughout the project lifecycle.; ; Our quality assurance approach begins by defining clear quality objectives and requirements collaboratively with the buyer. We then develop tailored test plans covering functional, regression, usability, and performance testing.; ; During development and implementation, our dedicated quality assurance team conducts thorough testing to validate that all deliverables meet defined quality criteria. This includes assessing functionality, usability, reliability, security, and performance to meet or exceed buyer expectations.; ; Performance testing is a key aspect of our process, evaluating responsiveness, stability, scalability, and reliability under various workload conditions. By simulating real-world scenarios, we identify and resolve performance issues to ensure optimal system performance.; ; We also facilitate user acceptance testing (UAT) in collaboration with the buyer's team to gather feedback for further refinement. This ensures the final product meets technical specifications and aligns with business objectives and user expectations.; ; Prioritising quality assurance and performance testing throughout the project lifecycle, we deliver reliable, scalable solutions of the highest quality, driving value for buyers and end-users alike.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: Ingentive specialises in providing top-tier managed service support for all Microsoft products available on the Microsoft platform.; ; Our dedicated team of experienced professionals is committed to ensuring seamless operation and optimisation across cloud hosting and software services. From initial setup and configuration to ongoing maintenance, updates, and troubleshooting, we offer comprehensive assistance tailored to meet unique requirements.; ; Beyond resolving technical issues, our support extends to proactive monitoring and optimisation, ensuring that your Microsoft products are always performing at their best. We take a proactive approach to address potential issues before they impact your operations, minimising downtime and maximising productivity.; ; Our responsive support team is available to address any concerns or queries promptly, providing peace of mind and allowing your team to focus on core business activities

Service scope

• Service constraints: While our service is primarily focused on Microsoft products, we also collaborate with customers to address specific integration needs or compatibility issues. However, it's essential to discuss such requirements during the onboarding process for alignment & feasibility.; ; We operate within predefined hours. While we strive to provide timely assistance, urgent or critical issues may be addressed outside of these hours as part of our premium offerings.; ; Furthermore, it's worth noting that while we aim to resolve issues promptly, certain complex or unique challenges may require additional investigation. In such cases, we maintain transparent communication channels for informed progress and timelines.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Ingentive offers a range of flexible support services, including Flexi, Plexi Plus, and Complete, each with distinct features tailored to meet varying needs. Across all service tiers, our commitment to responsiveness is reflected in our response SLAs:; ; For major inquiries, we guarantee a response time of 1 hour.; For intermediate inquiries, our response time is set at 4 hours.; ; These SLAs ensure that regardless of the support tier chosen, our customer can expect timely and efficient responses to their questions and concerns.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: At Ingentive, we prioritise accessibility in all aspects of our services, including web chat functionality. We have actively engaged assistive technology users in our testing processes to ensure that our web chat platform is inclusive and user-friendly for individuals with diverse needs.; ; Our testing procedures involve collaborating with assistive technology experts and users to evaluate the compatibility of our web chat interface with various assistive technologies, such as screen readers, voice recognition software, and keyboard navigation tools. Through this rigorous testing, we identify and address any barriers or usability issues to ensure seamless interaction for all users.; ; Furthermore, we continuously monitor and update our web chat platform based on feedback from assistive technology users, striving to enhance accessibility and user experience continually.; ; Our commitment to inclusive design extends beyond compliance to create a web chat environment that is intuitive, efficient, and accessible to all users, regardless of their abilities or assistive technology preferences.
• Support levels: At Ingentive, we offer three support levels to suit different needs and budgets:; ; Basic Support:; - Essential support services, including general inquiries and basic troubleshooting.; ; Premium Support:; - Priority response times, extended support hours, and dedicated support agents.; ; Enterprise Support:; - Tailored for complex needs with personalised support from a technical account manager or cloud support engineer.; ; At Premium and Enterprise levels, clients can work with a dedicated technical expert for personalised guidance and proactive assistance

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Microsoft Certified Consultants
  • Microsoft accredited Security Partner

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Ingentive is committed to delivering services sustainably, supported by our annually updated environmental policy, dynamic roadmap of environmental initiatives, and a scorecard. Under the leadership of Ingentive’s CFO, our Greening Committee (GC) drives environmental & sustainability initiatives with set targets. The GC includes representation from every department, ensuring innovation and participation across the organisation through annual member rotations. The GC meets quarterly & sets the agenda for driving environmental policy improvements. Market research responsibility revolves through GC members and feedback on environmental impacts and benefits form part of the quarterly agenda and are presented back to the GC for further action and consideration. Aligned with Microsoft’s commitment, Ingentive provides services focused on being carbon-negative, water-positive, and zero waste by 2030, in line with the government's 25-year plan objectives. Our research efforts encompass: Clean Air: Researching technologies like virtualisation and cloud computing to promote clean air & aligning with Microsoft’s air quality policies. Clean and Plentiful Water: Researching water-efficient data centre design, recycling & engaging with Microsoft stakeholders on water-related challenges in IT services. Reducing Risks of Harm: Analysing environmental hazards in IT operations such as electronic waste, hazardous components & pollution. Using Resources Sustainably: Investigating resource-efficient IT infrastructure technologies, collaborating with suppliers & partners to optimise IT services lifecycle. Mitigating Climate Change: Researching climate mitigation strategies like carbon offsetting and renewable energy adoption & collaborating with Microsoft to deploy climate-resilient IT solutions. Minimising Waste: Researching waste minimisation services & sustainable product design & partnering with waste & recycling facilities for optimised waste recovery & disposal processes.

  Tackling economic inequality

  At Ingentive, we're deeply committed to tackling economic inequality and promoting social equity. We recognise that economic disparities disproportionately affect marginalised groups. To drive positive change, we're taking proactive steps through various initiatives:; ; Diversity and Inclusion: Prioritising diversity in hiring, procurement, and vendor selection.; ; Equal Pay and Benefits: Ensuring fair compensation and benefits for all employees.; ; Supplier Diversity: Supporting minority-owned and women-owned businesses.; ; Community Investments: Investing in community development and workforce training.; ; Mentorship and Skills Development: Offering mentorship programs and skills workshops.; ; Advocacy and Policy Engagement: Advocating for equitable policies and initiatives.; ; Community Partnerships: Collaborating with non-profits agencies.; ; Transparency and Accountability: Maintaining transparency in our efforts.; ; Through these initiatives, we're working towards a more inclusive and prosperous future for all

  Equal opportunity

  At Ingentive, we are dedicated to fostering an inclusive and diverse work environment. We believe in equal opportunity employment practices, where decisions regarding hiring, promotion, discipline, or dismissal are made solely on the basis of merit, competence, performance, and business needs. We actively promote diversity and do not discriminate against individuals based on race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other legally protected status.; ; Our commitment extends beyond our own organisation to our supply chain partners. We ensure that all organisations within our supply chain share our values and principles of equal opportunity employment. ; ; Through collaboration and engagement, we work with our partners to uphold these standards and create a culture of inclusivity across all aspects of our business operations.

  Wellbeing

  At Ingentive, we prioritise the health and wellbeing of our employees. We believe that fostering a supportive and nurturing work environment is essential for individual and collective success. ; ; Our commitment to employee wellbeing includes:; ; Comprehensive Health Benefits: We provide robust health insurance coverage, including medical and dental plans, to ensure that our employees have access to quality healthcare services.; ; Mental Health Support: We offer resources and programs to support mental health, including counselling services, employee assistance programs, and mindfulness workshops.; ; Work-Life Balance: We promote work-life balance by offering flexible work arrangements and remote work options.; ; Ergonomic Workspaces: We prioritise ergonomic design in our workspaces to promote comfort and reduce the risk of injury or strain.; ; Employee Assistance: We provide access to confidential support services for employees facing personal or professional challenges.; ; Training and Development: We invest in employee training and development programs to enhance skills, promote career growth, and foster a sense of fulfilment and accomplishment.; ; Recognition and Appreciation: We recognise and celebrate the contributions of our employees through various recognition programs, rewards, and incentives.; ; Open Communication: We maintain open and transparent communication channels to encourage feedback, address concerns, and foster a culture of trust and collaboration.; ; Community Engagement: We encourage employees to participate in community service and volunteer activities to give back to society and promote social connectedness.; ; Through these initiatives, we strive to create a workplace where every employee feels valued, supported, and empowered to thrive personally and professionally.

Pricing

• Price: £65 to £120 an instance an hour
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hemraj.tatur@ingentive.com. Tell them what format you need. It will help if you say what assistive technology you use.