PROGRESSIVE TECHNOLOGY SOLUTIONS LIMITED

Octave Attune EAM (formerly HxGN EAM): Industry-leading asset management platform

Octave Attune EAM is a leading platform transforming Enterprise Asset Management into Asset Performance Management to extend asset life and boost productivity. It connects business functions to increase asset reliability, optimise costs, address safety, and ensure compliance. Using IoT, AI, and ML insights, it drives smarter decisions and digital operations.

Features

• Core asset management, procurement management, inventory, fleet and work capabilities
• Supports transitioning maintenance strategies from reactive operations to predictive optimisation
• Job Planning/Scheduling, dispatching dispatch crews/employees to work orders
• Delivers powerful asset dashboard analytics and comprehensive enterprise reporting capabilities
• Provides intelligent AI assistance through the embedded Toolbar for guidance
• Includes industry-specific frameworks for value realisation acceleration and deployment
• Enables online and offline mobile working for field-based teams anywhere
• External system integration with suppliers, sensors and IoT platforms
• Runs on scalable cloud architecture for exceptional resilience, and availability.
• Transforms operational data into actionable insights for Asset Performance Management

Benefits

• Boosts asset productivity using centralised data and optimised lifecycle processes
• Extends asset lifespans with scheduled, and reliability focused maintenance
• Enhances asset decisions using robust analytics, dashboards, and performance intelligence
• Streamlines work management with workflows improving resource planning and execution
• Enhance asset decisions using robust analytics, dashboards, and performance intelligence
• Reduces equipment failures through predictive insights enabling earlier intervention
• Increases field productivity through mobile tools enabling real time updates
• Unifies operational visibility through ERP, GIS and IoT system integration
• Scales confidently using cloud deployment options, hybrid, or on premise
• Offers a simple, modern user interface supporting strong user adoption

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at helen.fisher@progressive-tsl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

363440304862681

Contact

Helen Fisher
+447551625499
helen.fisher@progressive-tsl.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Procurement
  • Asset life-cycle management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Hexagon APM adds predictive analytics and risk‑based insights to HxGN EAM’s lifecycle and maintenance management. Together, they combine performance intelligence with operational workflows to reduce downtime, improve reliability, optimise maintenance activities, and extend asset life through a unified, data‑driven asset management approach.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Planned maintenance is performed during scheduled windows and communicated in advance; emergency/security patches may occur outside these windows. Zero‑downtime upgrades are standard where feasible, but brief service interruptions may be required. Upgrades and patches are mandatory to keep all tenants on a secure, supported version. Service availability target is 99.5% monthly, excluding scheduled maintenance. Customers remain responsible for testing, training, and change‑management activities around updates, and for extracting any interim data prior to termination (a full data set is provided at contract end).
• System requirements:
  • Modern HTML5‑compatible web browser required for accessing the cloud‑hosted application.
  • Need reliable internet connection for consistent access and application performance.
  • Firewalls must allow outbound HTTPS traffic to Hexagon cloud endpoints.
  • User devices require up‑to‑date operating systems supporting secure browser functionality.
  • Latest security patches and antivirus software for all accessing devices.
  • JavaScript and cookies must be enabled for full system functionality.
  • Users need compatible iOS/ Android phones supporting EAM mobile apps.
  • Single sign‑on integration requires compatible identity provider supporting SAML authentication.
  • Email system must allow notification delivery from cloud service environment.
  • No customer‑hosted servers needed; all infrastructure provided within Hexagon cloud.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Progressive’s ProCare Help Desk operates during standard business-hours, 08:30-17:30, Monday-Friday.; Out‑of‑hours support available 24/7 for Priority 1 incidents only.; Support Service Levels (SLAs):; ; Priority 1 - Production Down: Complete system outage or major functionality failure with no practicable workaround affecting all users, Response within 1 business hour.; Priority 2, High: Major functionality impaired with no practicable workaround and significant user impact, Response within 2 business hours.; Priority 3, Medium: Moderate-impact, workaround available, limited user impact, Response within 4 business hours.; Priority 4, Low: Minor issue, no impact on operations - Response within 1-business day.; ; Pricing details in the Pricing Document
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: ProCare is a flexible support service tailored to your organisation’s needs, providing accelerated access to a proactive team with deep knowledge of your systems and operational environment. It offers the choice of a fixed monthly fee or a controlled pay‑as‑you‑go model, ensuring predictable and manageable costs. Progressive’s consultants deliver comprehensive assistance across all tasks relating to your deployed solutions, ensuring continuity, reliability and ongoing optimisation.; ; Progressive’s Help Desk operates during standard business hours, 08:00 to 17:30, Monday to Friday.; Out‑of‑hours support is available 24/7 for Priority 1 incidents only and is charged at an additional cost.; Support Service Levels (SLAs):; ; Priority 1 – Production system down: Response within 1 business hour;; Priority 2 – Business‑critical failure: Response within 2 business hours;; Priority 3 – System or programme fault: Response within 4 business hours;; Priority 4 – General request or enquiry: Response within 1 working day.; ; For costs please see the Pricing Document.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: New customers are welcomed with key information regarding their cloud subscription. The HxGN EAM software is provisioned and made available to the customer from the point of contract signature as a Software-as-a-Service. Full use of the service is enabled through an implementation project. Progressive TSL can deliver the implementation project through our listing for Progressive Cloud Support Services (Implementation), also on G-Cloud Lot 3. ; For new customers, we start with a project initiation meeting with key stakeholders to establish the solution landscape, set the baseline project plan and desired business outcomes. The relationship is overseen by a dedicated Account Manager who provides a point of continuity and support across the project and beyond. ; If offboarding the service, Hexagon provide a full data set upon contract termination. The customer is responsible for extracting any interim data prior to contract termination. Additional cost options are available from Progressive for enhanced support in extracting the data.; Note the costs are in the Pricing Document
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: If offboarding the service, Hexagon provide a full data set upon contract termination. The customer is responsible for extracting any interim data prior to contract termination. Additional cost options are available from Progressive TSL for enhanced support in extracting the data.; Note the costs are in the Pricing Document.
• End-of-contract process: If offboarding the service, Hexagon provide a full data set upon contract termination. The customer is responsible for extracting any interim data prior to contract termination. Additional cost options are available from Progressive for enhanced support in extracting the data.; Note the prices are in the Pricing Document
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Our documentation is designed to be simple, clear, and user-friendly, following accessibility best practices to ensure that everyone—regardless of ability or experience—can easily understand and use our content.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Hexagon EAM Mobile provides field technicians with streamlined, touch‑friendly tools to execute work orders, inspections, meter readings and barcode or NFC scanning, with both online and offline capability. It focuses on quick data capture and real‑time or sync‑later updates. ; Hexagon EAM Desktop delivers the full functionality of the system, including configuration, planning, scheduling, procurement, reporting and administrative tasks, designed for supervisors and back‑office teams. It requires continuous connectivity and provides the complete interface for managing and analysing asset data.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: HxGN EAM provides a modern, browser‑based user interface accessible via standard web browsers and dedicated mobile applications. Users can navigate role‑based screens, dashboards, work orders, asset records, and inventory functions through intuitive menus, search tools, and configurable layouts. The mobile apps support online/offline work execution, inspections, inventory actions, approvals, and barcode scanning to streamline field operations. Both interfaces present consistent workflows, embedded reporting, and workflow automation, enabling users to access, update and manage asset, maintenance, and procurement data from any location while maintaining full system functionality across web and mobile environments.
• Accessibility standards: EN 301 549
• Accessibility testing: HxGN EAM has undergone a formal third-party accessibility audit conducted by Microassist Inc., using both manual and automated testing tools to evaluate compatibility with assistive technologies such as JAWS, NVDA, keyboard-only interaction and color-contrast analyzers. Testing covered real-world scenarios across the interface, including navigation, form inputs, grid operations, focus handling, semantic structure, labeling, and screen-reader behaviour. The audit assessed the application against WCAG 2.1 Level A and AA, Section 508, and EN 301 549, identifying where users relying on screen readers, keyboard navigation, or high-contrast requirements may encounter barriers.; The evaluation also included review of HxGN EAM’s Accessibility Mode, which simplifies layouts, enhances keyboard operability, and provides pseudo-labels through tooltips to support users with limited or no vision. ; This structured testing process ensures clear visibility of current limitations and informs ongoing improvements to enhance accessibility for users of screen readers, keyboard navigation, and other assistive tools.
• API: Yes
• What users can and can't do using the API: HxGN EAM Cloud provides a comprehensive set of REST and SOAP web services that allow authorised users and integrated systems to interact programmatically with core EAM functions. Users can connect to the service using supported authentication methods, including basic authentication, bearer tokens, and API keys, with API keys offering enhanced security and simple configuration for service accounts.; Through the API, users can set up integrations by creating application configurations within the Integration Configuration module, where API keys and service credentials are defined. The API enables creation, modification, and retrieval of key EAM objects such as assets, work orders, parts, and organisational structures, as documented within the HxGN EAM Web Services Toolkit.; Users can make operational changes, such as updating asset records or triggering work order transactions, through standardised service endpoints. The toolkit provides structured guidance and schemas to ensure consistent and compliant interactions.; Limitations include system-governed business rules, required data validations, and restricted access based on user permissions. Administrative configuration of the cloud environment follows SaaS delivery principles, where core platform settings are managed by Hexagon rather than exposed through the API.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: HxGN EAM Cloud provides extensive configuration and customisation capabilities that allow organisations to tailor the system to their operational needs. Users can customise dashboards, inboxes, KPIs, alerts, workflows, user permissions and operational parameters. System administrators can configure dashboards and inboxes to provide personalised KPI visibility and task management. Flex Features allow further tailoring by enabling the creation of custom fields, adjustment of workflows and introduction of bespoke business logic to support organisation specific processes. HxGN EAM also supports the configuration of approval workflows and templates, enhancing routing, visibility and traceability within operational processes. ; In addition, HxGN EAM includes Python-based extensibility, allowing users to write Python scripts to automate tasks, extend system functionality and integrate with external technologies. This capability enables advanced custom behaviour beyond standard configuration. ; Customisation is performed through built in configuration tools within the application and, for advanced scenarios, via Python scripting using the system’s extensibility framework. Authorised users, typically system administrators, superusers, or functional leads, manage these configurations and scripts, ensuring alignment with organisational processes while preserving system integrity and security.

Scaling

• Independence of resources: HxGN EAM Cloud is delivered as a multi‑tenant SaaS platform, where all customers share the same underlying infrastructure while operating in isolated environments. This architecture allows Hexagon to dynamically scale resources as demand increases, ensuring consistent performance for all users. Infrastructure elasticity enables additional compute capacity to be added automatically when workloads rise, preventing “noisy‑neighbour” impact between tenants. Running on scalable cloud infrastructure ensures users remain unaffected by demand from others, maintaining reliability and availability across the service.

Analytics

• Service usage metrics: Yes
• Metrics types: Basic system usage and licence consumption.
• Reporting types:
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: We resell EAM from Hexagon as trusted Premier partners.

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export data from HxGN EAM through several built-in tools. ; Most list screens, grids, and query results allow direct export to Excel format using on-screen export functions. ; Reporting modules provide additional export options for scheduled or on-demand reports such as pdf, html and xml. ; Data extracts can also be generated via integrations (using RestAPIs) where permitted.
• Data export formats: Other
• Other data export formats:
  • Excel (.xlsx)
  • Html
  • Pdf
  • Xml
• Data import formats: Other
• Other data import formats: Excel (.xlsx)

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: In addition to TLS/SSL encryption, HxGN EAM Cloud benefits from AWS PrivateLink and virtualisation‑based isolation, ensuring traffic remains on the secure AWS backbone without traversing the public internet. AWS certificate‑management services maintain secure key handling and automated certificate rotation to prevent expired or misconfigured encryption. These measures ensure isolation, confidentiality and integrity for all data transmitted between customer environments and the service.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: In addition to TLS/SSL, HxGN EAM Cloud benefits from AWS’s internal network isolation, where virtualisation and private networking keep intra‑service communication off the public internet. AWS PrivateLink and VPC‑level controls ensure that internal traffic remains contained within secure network boundaries. Automated certificate management through AWS Certificate Manager provides continuously updated, securely rotated encryption keys for internal services.

Availability and resilience

• Guaranteed availability: The minimum service level for availability in the multi tenant production environment is 99.5%, measured monthly as a percentage of Scheduled Available Minutes.
• Approach to resilience: In a multi tenant cloud environment, critical applications and data are backed up and mirrored to a secondary site. Should an unexpected failure occur, services automatically transfer to the secondary environment. Cloud hosting also enables zero downtime upgrades, as updates are applied in the background without impacting system performance.
• Outage reporting: There is a regular release and maintenance cycle, with functional updates delivered throughout the year. Patches and updates are deployed during scheduled maintenance windows, which are communicated in advance, except where emergency or critical security changes are required. ; Outages, whether scheduled or unscheduled, are communicated through the publicly available support platform, with additional communication provided over email. All operational reports are scheduled to run periodically and are distributed by email.; An incident report is completed after any service‑impacting event. These reports include, but are not limited to: severity classification, a clear timeline, a Root Cause Analysis (RCA), corrective actions, and lessons learned. This ensures consistent documentation, transparent communication, and traceable follow‑up activity.; Availability reports include, and are not limited to: overall service availability, incidents affecting availability, total downtime in minutes, top contributors to downtime, and trends over time. These metrics provide visibility into service performance and help identify recurring issues or emerging risks.; Resilience reports include, and are not limited to: identified single points of failure, capacity thresholds, backup success rates, patch compliance, and failover testing outcomes. These measures highlight areas where resilience can be strengthened and ensure proactive risk management across supported environments.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted to ensure only authorised personnel can perform administrative duties/actions. The controls include: RBAC (Role-Based Access Control) and strong authentication (enforced password-polices and MFA). All actions are logged/monitored for unusual activity, failed logon attempts and privilege escalation. Alerts are generated for any suspicious behaviour.; Support channel controls prevent unauthorised access to systems /sensitive information. The controls are (not limited to): Authenticated user access, secure communication and RBAC.; Access reviews are conducted periodically to ensure appropriate permissions and whether user access is still required. Privileged access is subject to approval ensuring there is an audit trail.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27001, ISO 9001, SOC 2 Type 2 Report, Cyber Essentials, Cyber Essentials Plus
• Information security policies and processes: Acceptable Use Policy.; Asset Management Policy.; Backup Policy.; Business Continuity Policy.; Change Management Policy.; Code of Conduct.; Data Classification Policy.; Data Protection Policy. ; Data Retention Policy.; Disaster Recovery Plan.; Document Control Policy.; Encryption Policy.; Health and Safety Policy.; Incident Response Plan. ; Information Security Management System Plan.; Information Security Policy.; Logging and Monitoring Policy.; Network Security Policy.; Password Policy.; Physical Security Policy.; Quality Management Policy.; Quality Management System Plan.; Risk Assessment Policy.; Secure Coding Guidelines.; Software Development Life Cycle Policy.; System Access Control Policy.; Vendor Management Policy.; Vulnerability Management Policy.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Progressive manages operational and system configuration changes through a documented request detailing the change, rationale, responsible owner, and affected assets. Each change is assessed for confidentiality, integrity, availability, cost, timing, and dependencies. Testing must be completed in a separate environment, supported by monitoring and rollback plans, with current backups confirmed. A designated approver may approve, reject, or pause the request. Urgent changes follow an expedited path and are reviewed retrospectively. Once approved, records are updated, the plan is communicated, and the change is implemented during a planned window. Outcomes are verified, monitored, documented, and the change is formally closed.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerability assessment is a systematic review of security weaknesses in an information system. It evaluates whether the system is susceptible to any known vulnerabilities, assigns severity levels, and recommends remediation or mitigation. Hexagon requires the application of OS patches as they become available and maintains a process focused on patching as early as practicable, ideally before vulnerabilities affect a system. When OS patches need to be applied outside the maintenance schedule, Hexagon ALI accelerates risk evaluation, testing, and OS patch application. In this case, the customer is notified if the application impacts service availability.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Hexagon uses a multi-tiered model to monitor, identify, analyse, and act upon issues with the Subscription Services. The ; tiered monitoring includes, but is not limited to: infrastructure, OS, application, user experience, and performance. Monitoring starts at our infrastructure and extends to our OS, application, and user experience layers. Hexagon ; can detect and automatically recover from certain hardware failures and system lockups.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: There are predifined workflows for common service outage events. These include escalation routes, communication and resolution steps. Users report incidents through the support portal, email submission to support or through phone escalation for high severity events.; An incident report is completed after any service‑impacting event. These reports include, but are not limited to: severity classification, a clear timeline, a Root Cause Analysis (RCA), corrective actions, and lessons learned. This ensures consistent documentation, transparent communication, and traceable follow‑up activity.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 1%
• Between £500,001 and £1,000,000: 2%
• Between £1,000,001 and £2,500,000: 3%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Certification Body of Sensiba Australia Pty Ltd: Certificate 202512-169
• ISO/IEC 27001 accreditation date: Wednesday 3 December 2025
• What the ISO/IEC 27001 doesn’t cover: The Information Security Management System (ISMS) of Progressive, supporting the tailored business systems and software solutions for asset-intensive industries, including the management, delivery and support, in accordance with the Statement of Applicability (SoA) and ; aligned with the control requirements of ISO/IEC 27001:2022.”
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Interface, Certificate: Q9029
• ISO 9001 accreditation date: Tuesday 11 November 2025
• What the ISO 9001 doesn’t cover: Provision of business systems and solutions for asset intensive sectors such as energy, mining, and transport - specialising in cloud-based ERP platforms to streamline finance, asset management, ESG, and procurement processes.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: C10b75aa-a63e-4e1b-bd24-dc607f9c742f
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 63642ef8-04e0-4902-9492-4bd9a5ca83e8
• Other security certifications: Yes
• Any other security certifications: SOC 2 Type 2 Report

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at helen.fisher@progressive-tsl.com. Tell them what format you need. It will help if you say what assistive technology you use.