MAMU COMPUTING LIMITED

Cloud Services, Engineering, and Support

Professional services to help operate in cloud environments. This includes:
- Design, build, secure, operate, and delivery strategy for green field, cloud migrations, and development of existing platforms.
- Training for working in cloud environments
- Cost optimisation and making efficient use of cloud resources

Features

• Help choosing cloud provider(s)
• Design and setup of cloud environments
• Implementation of robust automated deployment methods
• Cloud migration strategy and implementation
• Improving resiliency, reliability, and security of existing cloud platforms
• Cost optimisation of new and existing cloud platforms
• Training for building and deploying cloud platforms
• Automation of typical business-as-usual activities

Benefits

• Managed migrations, minimising/removing service disruption
• Environments shown to be reliable, resilient, and secure
• Optimise cloud resource utilisation and minimising costs
• IaC platforms and patterns that can be reused
• Observable platforms, improving support and incident response times
• Decoupled components that can integrate with existing systems
• Automated deployments that increase speed and quality assurance
• Reduced operational and support overhead through automation
• Upskilling of existing personnel specific to working in cloud environments

£550 to £1,750 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@mamu.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

363577786822888

Contact

Daniel Hill
07763300442
info@mamu.co

Planning

• Planning service: Yes
• How the planning service works: Provide guidance on target cloud provider(s) based on service requirements. Gather service functional requirements, non-functional requirements, and KPIs. Plan milestones for delivery for incremental rollout (and transition if migrating). Produce designs for the service including: infrastructure architecture, data flow diagrams, process maps, monitoring & alerting facility, and operational & incident response process. Provide guidance on how security is designed into the system, and how to assure levels of security. Advise on implementation, following industry standards for good practice e.g. infrastructure as code, test frameworks for infrastructure and software, automated deployments, etc. Assistance in producing a plan in project planning system (e.g. Jira).
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)

Training

• Training service provided: Yes
• How the training service works: Training provided is primarily technical, targetting Engineering, DevOps, Architecture, Security, and operational support teams. The main topics are: cloud infrastructure, continuous delivery, observability, automation, secure by design, security validation, resilient systems, and incident response. Training is typically provided in one of the following forms: technical workshops, hacks / hack days / hackathons, and presentations. Supporting materials and environments provided where required.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Assessment of existing architecture, deployment process, and operation model.; Design of target architecture, deployment process, and operation model.; Produce road map for getting from existing to target, including architecture, models, and processes for intermediate phases during migration.; Implementation of migration: implementing infrastructure as code, deployment pipelines, operational support tooling and run books, documentation on new platform and processes.; Migration success assurance; monitoring of new cloud platform to ensure it is meeting service KPIs, dual running of cloud environments to ensure service parity and provide roll back capability.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Guidance and implementation of:; ; 1) Software testing, following standard practice of automated unit, integration and end to end testing, as well as vulnerability scanning. ; 2) Service testing, testing the combination of application and infrastructure, including full build and destroy of ephemeral environments, end to end testing, security testing (e.g. security policy compliance, Nessus scans, network and access controls, authorisation). ; 3) Synthetic data generation to support realistic test scenarios; 4) Performance testing, including soak tests, ramp up tests, distributed load tests, tests ensure zero outage releases.; ; - All of the above being automated and run in relevant stages of release pipelines.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: CREST

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Not at this time

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support is provided during normal UK office hours 9am to 5pm, Monday to Friday. Bank Holidays are excluded. Questions will be responded to within three working days
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Web chat is provided by third party (Slack)
• Support levels: Tier 3 support is provided 9 to 5 weekdays. Client is expected to provide tier 1 and 2 support, with design, guidance, and training supplied as needed.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: IASME Governance Standard & GDPR

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  Promote remote working and minimising travel. Infrastructure designed to be efficient, on demand, and utilise resource sharing.

  Wellbeing

  Supportive of flexible working hours and locations. Promote taking time for personal health and wellbeing.

Pricing

• Price: £550 to £1,750 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@mamu.co. Tell them what format you need. It will help if you say what assistive technology you use.