XCESSION LTD
Enterprise Service Management Advisory and Optimisation Service
Our Enterprise Service Management (ESM) Optimisation advisory service ensures that organisations maximise value from their ESM investments. We review and enhance not just ITSM, but all enterprise services such as HR, Facilities, and Finance, ensuring tools, processes, and organisational alignment support the entire business.
Features
- Review of current Service Management tooling
- Review of current Service Management processes
- Review of current organisational alignment to Service Management processes
- Analysis of tooling, processes, and organisation
- Optimisation report outlining recommended changes to tooling, processes, and organisation
- Benefits analysis of recommended changes
- Independent from any software vendor
- Capitalising on wealth of Service Management experience
Benefits
- Improved efficiency of your Service Management function
- Improved user experience of IT and Enterprise Service Management
- Reduced IT and Operational services cost through optimisation
- Independent from all software vendors
- Specialist UK SME
- Access to a pool of highly experienced staff
- Deliver real business change in a flexible and rapid manner
Architecture roles
Business architect
| £1,045.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Data architect
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Enterprise architect
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Solution architect
| £1,045.00 |
£750.00 |
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Technical architect
| £1,045.00 |
£750.00 |
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Data roles
Data analyst
| £1,045.00 |
£750.00 |
| £1,045.00 |
£750.00 |
| £1,200.00 |
|
| £1,200.00 |
|
IT operations roles
Application operations engineer
| £875.00 |
£575.00 |
| £963.00 |
£575.00 |
| £963.00 |
£575.00 |
Business relationship manager
| £1,045.00 |
|
| £1,045.00 |
|
| £1,200.00 |
|
Change and release manager
| £963.00 |
£575.00 |
| £963.00 |
£575.00 |
| £1,045.00 |
£750.00 |
IT service manager
| £875.00 |
£575.00 |
| £963.00 |
£750.00 |
| £1,045.00 |
|
| £1,045.00 |
|
Service transition manager
| £963.00 |
|
| £963.00 |
|
| £1,045.00 |
|
| £1,200.00 |
|
Product and delivery roles
Business analyst
| £875.00 |
|
| £963.00 |
|
| £1,045.00 |
|
| £1,045.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Delivery manager
| £1,045.00 |
|
| £1,045.00 |
|
| £1,200.00 |
|
Product manager
| £963.00 |
|
| £1,045.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Programme delivery manager
| £1,200.00 |
|
Software development roles
Development operations (DevOps) engineer
| £875.00 |
£575.00 |
| £963.00 |
£750.00 |
| £1,045.00 |
£750.00 |
| £1,200.00 |
|
| £1,045.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Software developer
| £785.00 |
£575.00 |
| £963.00 |
£575.00 |
| £1,045.00 |
£750.00 |
| £1,045.00 |
£750.00 |
| £1,045.00 |
£750.00 |
| £1,045.00 |
£750.00 |
| £1,200.00 |
£750.00 |
| £1,200.00 |
£750.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
NQA
-
ISO/IEC 27001 accreditation date
-
Wednesday 3 September 2025
-
What the ISO/IEC 27001 doesn’t cover
-
ISO cert covers the provision of professional and managed IT services
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
3797e7be-4c0e-4241-bac2-90d625df29fe
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Service documents
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