NFOQUE ADVISORY SERVICES UK LTD

Data visualisation and reporting - Tableau professional services

NWorld provides a full stack Tableau development service, ranging from building attractive and insightful dashboards to managing server configurations. Whether it’s a new implementation, mentoring and augmenting an internal team or a migration, NWorld can help to improve the processes in place to ensure successful outcomes for the Tableau investment.

Features

• Tableau certified consultants with innovative data visualisation techniques
• Enterprise level dashboard delivery
• Tableau Desktop, Prep Builder & Server (On Premise or SaaS)
• Tableau solution architect & design that fits the organisation
• Integration with 3rd party systems including embedded analytics
• Framework for development, testing and deployment to production
• Migrate from legacy such as Business Objects, SSRS, SAP Hana
• Dashboard development in the Housing & Adult Social Care Sectors
• Flexible time & materials or outcome-based statement of work
• Tableau best practices, data storytelling and template design

Benefits

• Improve user adoption and engagement by data visualisation best practice
• Empowering teams to improve productivity with higher skills
• Making an impact within local government by effective insight delivery
• Maximising the Tableau investment across the business
• Setting up collaborative development environments
• Achieving success with the correct approach to migration or deployment
• Potential to reduce costs with near shore delivery

£400 to £850 a unit a day

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julian.human@nfq.es. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

365239512724605

Contact

Julian Human
07311443699
julian.human@nfq.es

Planning

• Planning service: Yes
• How the planning service works: NWorld collaborates with the client organisation to gain a thorough understanding of the objectives, success criteria, architectural frameworks, preferred methodologies, timelines and related projects, dependencies or constraints. Using this understanding, one or more deployment plans are considered and presented to the client organisation together with their pros and cons. The preferred option is refined into a statement of work (SoW.) It is expected the SoW will utilise both NWorld and Client organisation resource or SMEs In the delivery phase, an agile approach will be adopted. Progress against plan is transparent and backed by regular reporting. The client organisation will be able to kept fully abreast of progress.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Tableau Online Platform Configuration
  • Tableau Online Content Migration

Training

• Training service provided: Yes
• How the training service works: NWorld are not a public training organisation and cannot deliver standard, public training courses. However, NWorld consultants will conduct bespoke in-house training sessions to empower client organisation teams to become self-sufficient with the Tableau products and best-practices. Bespoke training is likely to happen during the services delivery if it has been requested as part of the statement of work. Alternatively, it could be delivered as an additional engagement after delivery services are completed and when NWorld consultants are familiar enough with the environment, data and requirements. This could be a project handover exercise. Additionally, further on the job mentoring of the client organisation's staff can be provided as part of a call-off agreement for support services on a time & materials basis.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Tableau Desktop
  • Tableau Online
  • Tableau Server
  • Data Visualisation best-practice and data story-telling

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: NWorld Tableau consultants can assist client organisations' planning of Tableau Online setup. This includes tasks such as: collecting new requirements, understanding the coverage and usage of legacy reporting solutions, proving gap analysis and opportunities for Tableau functionality, devising content migration plans, understanding any changes to data sources and models, establishing good governance, exploring data options, and implementing authentication methods like Single Sign-On (SSO). NWorld understands the processes of migrating from legacy platforms such as SSRS, Business Objects and Oracle Discover or newer ones such as Qlik and can advise on the best approach. Some client organisations want to perform a "lift and shift" of existing reports and dashboards to a new environment, others aspire to a total rebuild but most end-up with a hybrid of the two. Often the biggest constraint is the underlying data source and perhaps there is opportunity to enhance a data model and data ingestion for better Tableau results. Another consideration in the cloud is how to use the variety of cloud database services which most of the data platforms provide. Different databases are used for different use cases. NWorld will consider all these factors for Tableau deployment in the cloud.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Tableau Online
  • SaaS
  • Fully Hosted
  • UK-based datacentre

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: A review process will occur after the migration to test each of the content types. A small sample of each content type will be tested and reviewed with users to ensure successful migration.

Security testing

• Security services: Yes
• Security services type: Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Buyer hosting or software
• How the support service works: Support via a call-off agreement, time & materials is available either on-site or remotely. The support will cover Tableau content developed by NWorld consultants or can be extended to other Tableau content by agreement and with suitable due diligence initially.

Service scope

• Service constraints: Scope limitations are determined by the project's initiation and discovery phases. The statement of work will reflect the buying organisation's bespoke and exact needs within the Tableau capabilities, available data and budget available.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: NWorld do not provide a managed service or any formal support agreements (for instance working to ITIL), this means there is no formal "1st line" or "2nd line" support. NWorld do provide a support service via a call-off consultancy agreement, this could be used for a "3rd line" support but generally would not be subject to any SLAs

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: European Quality Assurance Spain, S.L. (EQA España): ISO27001:2017
• ISO/IEC 27001 accreditation date: 03/11/2022
• What the ISO/IEC 27001 doesn’t cover: All operations are covered in all entities including NWorld
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO27001

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Tableau professional services delivered by NWorld will meet the following policy outcome:; ; - Effective stewardship of the environment; ; How? ; ; - Tableau professional services can be (mostly) delivered remotely (wfh) using on-line meeting technology, cloud environments and internet. Travel and commuting is eliminated.; ; - NWorld, its clients and business partners recognise the impact of climate change and understand the importance of sustainability. The NWorld Environmental policy is to be a responsible organisation with regard to the protection of the environment.; ; - NWorld is committed to complying with accepted environmental practices, including the commitment to meet or exceed applicable legal and contractual requirements, to strive for continual improvement in our management of the environment, and to minimise the creation of waste and pollution. We will, therefore, manage our processes, our materials and our people in order to reduce the environmental impacts associated with our work.; ; - NWorld will adhere to the best practices of the IS0 14001 Environmental Management System (where they are applicable) in order to further enhance our environmental performance. The main objectives are to:; • Investigate the reduction in use of environmentally damaging substances and; processes.; • Reduce, reuse and recycle waste and packaging.; • Improve the efficiency of energy usage

  Covid-19 recovery

  Tableau professional services delivered by NWorld will meet the following policy outcome:; ; - Help local communities to manage and recover from the impact of COVID-19; ; How?; ; - NWorld continues to support employees through the Covid-19 pandemic recovery by committing to effective and comfortable remote working environments for all employees, clear and reassuring communication on developments relating to the impact of Covid and business continuity, risk assessments, a company furlough scheme, and adoption of digital technologies, all intended to balance business operations and continuity, with staff wellbeing. ; ; - NWorld continues to support employees navigate the transition back to the workplace by mitigating risk and aligning with national guidance, such as desk booking in order to maintain a degree of effective social distancing. ; ; - Tableau professional services can be delivered remotely and can be delivered in away which fits with the client organisation's COVID recovery policies too.

  Tackling economic inequality

  Tableau professional services will help meet the following policy outcome:; ; - Increase supply chain resilience and capacity; ; How? ; ; - Improving data visibility and providing analytics with Tableau will help increase efficiencies for small and start-up business. This will help new businesses launch innovative services which rely on reliable data. It will also help partnerships and collaborations between these companies. New technologies will drive down costs whilst making services quicker and more reliable. Companies which have met their responsibilities will be preferred choices for contracts and collaborations.; ; - Create new businesses, new jobs and new skills; ; How?; ; - The innovative services mentioned above and opportunities for data and technology centric supply chains will encourage new jobs, training and up-skilling for employees; - New jobs and new skills investment are based on merit and aptitude. Race, religion, sexuality, age or social/economic background play no part in who NWorld employs or in whom they invest.

  Equal opportunity

  Tableau professional services will help meet the following policy outcome:; ; - Tackle workforce inequality; ; How?; ; - NWorld retains a diverse workforce where differences are celebrated and valued, and where all employees can confidently work in an environment which promotes dignity and respect. ; - Within NWorld all workers and job applicants are treated equally and given the same set of opportunities regardless of age, disability, gender / gender reassignment, marriage / civil partnership, pregnancy / maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics.) Employees are expected to extend the same rights to clients, without discrimination based on the characteristics outlined above. Policies and procedures are in place to ensure adherence to this conduct, and all employees are made aware of the policies, with HR and management given appropriate responsibility for ensuring that their staff operate within and comply with the policy. Clear processes are in place which enable employees to raise any discrimination or harassment concerns, and have them appropriately addressed. In addition, full account will be taken of any guidance or Codes of Practice issued by the Equality and Human Rights Commission, any Government Departments, and any other statutory bodies. NWorld's equality policy has been agreed with trade unions and/or employee representatives.

  Wellbeing

  NWorld seeks to improve the following policy outcome:; ; - Improve health and wellbeing; ; How?; ; - NWorld has a unique nurturing culture where everyone has a voice and is integral to contributing to the success of the organisation. This culture plays a very important part in NWorld’s success and our employees' overall well-being & job satisfaction.; ; - NWorld benefits include Vitality health scheme membership whereby each employee can track their exercise, steps etc and be rewarded with reduced cost life assurance, cinema, coffee vouchers etc. The health scheme also includes very accessible, free and flexible mental health coaching and treatment, physiotherapy sessions all on-line or face to face.

Pricing

• Price: £400 to £850 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julian.human@nfq.es. Tell them what format you need. It will help if you say what assistive technology you use.