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Stroomworks Limited

Stroom Support

Support and technical consultancy for Stroom, its deployment and use.

Features

  • Stroom consultancy
  • Stroom analytics development
  • Data normalisation within Stroom
  • Integrating Stroom with 3rd party SIEM tools
  • Stroom visualisation development
  • Software development for Stroom and related products
  • Stroom deployment (cloud / on prem)
  • Hardware specification for Stroom
  • Stroom user training

Benefits

  • Derisks Stroom deployment
  • Ensures successful Stroom project delivery
  • Facilitates understanding of Stroom capabilities

Pricing

£2,525 to £3,495 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at <removed>@0921aab3-db33-4fe5-aed0-805f3e01d5aa.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 6 5 4 1 7 6 0 5 7 8 5 3 8 0

Contact

Stroomworks Limited <removed>
Telephone: <removed>
Email: <removed>@0921aab3-db33-4fe5-aed0-805f3e01d5aa.com

Planning

Planning service
Yes
How the planning service works
We can help organisations plan the deployment of Stroom on public cloud (IaaS).
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Stroom

Training

Training service provided
Yes
How the training service works
We provide tailored training for Stroom users.
Training is tied to specific services
Yes
Services the training service works with
  • Stroom
  • XML and XSLT as used within Stroom

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We can help with all parts of projects to migrate Stroom from on prem to AWS or other cloud services. We can also help migrate Stroom between cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We can help evaluate the performance of Stroom, and suggest ways to improve.

Security testing

Security services
Yes
Security services type
Other
Other security services
Secure deployment of Stroom

Ongoing support

Ongoing support service
Yes
Types of service supported
Buyer hosting or software
How the support service works
We can provide expert support for Stroom deployments

Service scope

Service constraints
On site support requires typically requires at least 48 hours notice

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard response time is within 24 hours
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
We have a single support level.

This gives access to Stroom expertise when it is required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Stroom is hardware efficient compared with many commercial SIEM products. We can help Stroom users select hardware with the lowest energy consumption whilst meeting their needs. Reducing data centre energy demand has a corresponding reduction in greenhouse gas emissions.

Pricing

Price
£2,525 to £3,495 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at <removed>@0921aab3-db33-4fe5-aed0-805f3e01d5aa.com. Tell them what format you need. It will help if you say what assistive technology you use.