FLAX & TEAL LIMITED
Open Source Data Science, Cloud & Kubernetes Support
Flax & Teal enables open technology in the cloud. We support public sector and private sector clients across data reporting, sensitive data science, education, HR, open data, engineering and strategy. Our company tools are all fully open.
We have deployed Kubernetes solutions to MS Azure, AWS and GCP since 2017.
Features
- Experience supporting client-driven solutions in all sectors and scales
- Serves public sector with exclusively open source products
- Highly-experienced, Kubernetes-certified staff
- Kubernetes and data science trainers in-house (fully open materials)
- Support and adaption services for third-party open source
Benefits
- Understanding of public sector data processes
- Open, re-sharable to all solution components and tools
- In-depth, practical understanding of public sector data flows and challenges
- Established flows for handling your sensitive data and code
- Experience advising on data strategy for public sector bodies
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at admin@flaxandteal.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
3 6 6 2 0 2 9 2 7 5 6 1 9 4 7
Contact
FLAX & TEAL LIMITED
Phil Weir
Telephone: +4475262214774
Email: admin@flaxandteal.co.uk
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Public cloud
- Managed Public SaaS/PaaS
- Application management
Service scope
- Service constraints
-
Support may be available on-site by arrangement at additional cost.
Support for your or third-party products may only be available after an initial development or discovery phase. Our ramp-up time for follow-up or repeat work is smallest when we are engaged, e.g. via our service levels, during the interim.
User support
- Email or online ticketing support
- Yes
- Support response times
- 1-3 working days according to customer-set priority level (high priority may incur costs). Weekend or out-of-hours turnarounds available only by separate agreement.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- No current, in-house testing of the standard third-party system.
- Web chat accessibility testing
- No current, in-house testing of the standard third-party system.
- Support levels
- Foundation: low-volume email support; Core (£400/m): some included resolution time; Standard (£800/m): some videoconference and resolution time included; Full (£1700/m): 24h initial response window (see pricing sheet for full details)
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,100.00 | £1,100.00 |
| Senior data architect | £1,200.00 | £1,200.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data analyst | £780.00 | £780.00 |
| Senior data analyst | £980.00 | £980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £880.00 | £880.00 |
| Principal data scientist | £980.00 | £980.00 |
| Lead data scientist | £1,080.00 | £1,080.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior developer | £600.00 | £600.00 |
| Developer | £780.00 | £780.00 |
| Senior developer | £980.00 | £980.00 |
| Lead developer | £1,080.00 | £1,080.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- E9e9ee8e-c631-425c-bf06-6d33bdfab8c0
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at admin@flaxandteal.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.