GET SWARMS LIMITED
SIAM Support Services
GSL's Swarms offers SIAM (Service Integration and Management) Service Desk support across Levels 0, 1, 2, and 3 for various cloud-based services. Our expertise in coordinating multiple IT service providers ensures seamless operations, efficient communication, and effective integration, streamlining service management and optimizing IT performance for your organization.
Features
- Our Seamless integration of multiple IT service providers for streamlined
- Proactive problem resolution to minimize disruptions and maximize productivity.
- Complete end-to-end service integration and integration service
- Efficient communication channels ensure effective collaboration between service providers.
- Continuous performance monitoring and improvement for sustained efficiency.
- Flexibility to scale services according to evolving business needs and
- Robust governance framework ensuring adherence to service level agreements (SLAs).
- Full cloud-enabled service desk including Level 0, 1, 2, 3
- Expert management of diverse IT services for optimal performance.
- Our Transparent reporting and analytics for informed decision-making and accountability.
Benefits
- Reduced downtime and risk through proactive monitoring and problem resolution.
- Improved agility and competitiveness in dynamic business environments.
- Streamlined audits ensuring compliance and optimization of IT processes.
- Ability to scale up or down according to fluctuating business
- Enhanced efficiency and productivity with expert support and guidance.
- Our Seamless migration facilitated by skilled professionals, minimizing disruptions.
- Simplified IT management, leveraging Get Swarms expertise in implementation.
- Swarms customized design tailored to unique business requirements and objectives.
- Cost-effective solutions with low-cost options and scalable services.
- Swarms certified staff ensuring high-quality service delivery and expertise.
Architecture roles
Business architect
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Data architect
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Enterprise architect
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £650.00 |
£1,000.00 |
Network architect
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Security architect
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Solution architect
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Technical architect
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Chief digital and data roles
Chief data officer
| £1,000.00 |
£650.00 |
Chief information security officer
| £1,000.00 |
£650.00 |
Chief technology officer
| £1,000.00 |
£650.00 |
Cyber security roles
Cyber security audit and assurance
| £1,000.00 |
£500.00 |
| £1,200.00 |
£600.00 |
Cyber security governance and risk management
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
Cyber security monitoring
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security incident response
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security vulnerability management
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security digital forensics
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£500.00 |
Cyber security testing
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Cyber security secure design
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£500.00 |
Data roles
Analytics engineer
| £400.00 |
£200.00 |
| £500.00 |
£250.00 |
| £600.00 |
£300.00 |
| £700.00 |
£400.00 |
| £800.00 |
£500.00 |
Data analyst
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Data engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Data ethicist
| £400.00 |
£200.00 |
| £600.00 |
£300.00 |
Data governance manager
| £500.00 |
£2,500.00 |
| £600.00 |
£300.00 |
| £800.00 |
£400.00 |
Data scientist
| £400.00 |
£200.00 |
| £600.00 |
£300.00 |
| £800.00 |
£400.00 |
| £1,000.00 |
£600.00 |
| £1,200.00 |
£800.00 |
| £1,500.00 |
£1,000.00 |
Machine learning engineer
| £850.00 |
£450.00 |
| £1,000.00 |
£550.00 |
Performance analyst
| £350.00 |
£200.00 |
| £400.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
IT operations roles
Application operations engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Business relationship manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Change and release manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
Command and control centre manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
End user computing engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
IT service manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Incident manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
Infrastructure engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Infrastructure operations engineer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Problem manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
Service desk manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Service transition manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Product and delivery roles
Business analyst
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Delivery manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Digital portfolio manager
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Product manager
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £800.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Programme delivery manager
| £1,000.00 |
£650.00 |
Service owner
| £1,000.00 |
£650.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Test engineer
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
Test manager
| £600.00 |
£400.00 |
| £850.00 |
£550.00 |
Software development roles
Development operations (DevOps) engineer
| £300.00 |
£200.00 |
| £450.00 |
£300.00 |
| £500.00 |
£350.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
| £1,000.00 |
£850.00 |
| £1,200.00 |
£1,000.00 |
| £1,500.00 |
£1,200.00 |
Frontend developer
| £400.00 |
£200.00 |
| £450.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
Software developer
| £300.00 |
£200.00 |
| £400.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
| £700.00 |
£400.00 |
| £850.00 |
£550.00 |
| £1,000.00 |
£650.00 |
| £1,200.00 |
£850.00 |
| £1,200.00 |
£1,000.00 |
User-centred design roles
Accessibility specialist
| £400.00 |
£200.00 |
| £450.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£350.00 |
Content designer
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
| £1,000.00 |
£850.00 |
Content strategist
| £850.00 |
£650.00 |
Graphic designer
| £300.00 |
£200.00 |
| £400.00 |
£300.00 |
| £500.00 |
£400.00 |
| £600.00 |
£550.00 |
| £700.00 |
£600.00 |
| £800.00 |
£700.00 |
Interaction designer
| £200.00 |
£200.00 |
| £400.00 |
£250.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
Service designer
| £300.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £800.00 |
£600.00 |
| £1,000.00 |
£800.00 |
| £1,200.00 |
£1,000.00 |
Technical writer
| £700.00 |
£400.00 |
| £850.00 |
£500.00 |
User researcher
| £400.00 |
£200.00 |
| £500.00 |
£300.00 |
| £600.00 |
£400.00 |
| £700.00 |
£550.00 |
| £850.00 |
£650.00 |
| £1,000.00 |
£850.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
IAF / QRO
-
ISO/IEC 27001 accreditation date
-
Friday 3 October 2025
-
What the ISO/IEC 27001 doesn’t cover
-
None
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
IAF / Quality Control Certifications
-
ISO 9001 accreditation date
-
Thursday 23 January 2025
-
What the ISO 9001 doesn’t cover
-
None
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
54d6e728-e89c-42af-bb49-8b90f125992e
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
13eac52b-45a5-4212-86ee-ca3e04e265b1
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
Service documents
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