Myprogress - Offline Mobile Workplace-Based Assessment
Myprogress is an electronic workplace-based assessment platform with a dedicated offline mobile app for carrying out assessments in workplace settings anytime, anywhere. With a long-standing track record in Medicine & Healthcare, Myprogress helps institutions and training organisations support and deliver powerful learning experiences for workplace-based students.
Features
- Carry out workplace-based assessments and provide feedback offline
- Build and assign forms and assessments to learners' mobile devices
- Automatically map assessments to framework competencies
- Track real-time learner progress and performance in the workplace
- Provide learners with feedback on a mobile or desktop device
- Sign-off skills and competencies with digital or email signatures
- Communicate with workplace-based learners remotely
- Obtain customisable reporting on progress, performance and engagement
- Integration and single sign-on with Blackboard and Canvas
- Integration with Myprogress ePAD for Nursing & Midwifery
Benefits
- Enable learners to gain timely feedback in the workplace
- Ensure assessments are securely signed off and tracked
- Provide learners with real time remote and in-workplace support
- Have remote visibility of performance and facilitate early intervention
- Save time through replacing paper-based assessment and feedback
- Easily define role-based access and support for learners
- Save time with pre-built assessment workflows for the workplace
- Learners can take away their ePortfolio for free upon graduating
Pricing
£8.50 to £35.00 a user a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
3 6 6 6 8 3 2 7 7 7 4 1 4 1 7
Contact
MyKnowledgeMap
Paul Mahoney
Telephone: 07908 565870
Email: paul.mahoney@myknowledgemap.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- None
- System requirements
- Requires a web browser supporting HTML 5 functions
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We aim to respond to support tickets within 8 hours Monday to Friday.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Onsite support
- Support levels
-
Base support is included within the standard pricing and includes 27/4 online logging and management of support requests.
Standard support hours are (9:00 – 5.00 Monday to Friday).
Premium and custom support packages are also available on request. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We provide a comprehensive range of implementation services that include on-site face-to-face training and workshops as well as online and email consultancy during the implementation. The scale and scope of these services is tailored to meet your specific needs and requirements and we would work with your implementation team(s) and define the best approach and options for you.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Users can download their own assessments and forms in PDF format. In additional we can provide data extracts from the system in a given format.
- End-of-contract process
-
At the end of the contract access to the system will be removed for all users and we will schedule the deletion of all data and backups. This will typical be within 1 month.
If a data extract of the system is required then this can be a provided at an additional cost dependent on the format and level of data provided.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The mobile service provides offline support for assessment and form completions.
- Service interface
- No
- User support accessibility
- WCAG 2.1 AA or EN 301 549
- API
- Yes
- What users can and can't do using the API
- API access is provided on request and users can use the APIs to report on the completion of ,and content within, forms / assessment.
- API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- ODF
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- The application supports end-user branding and terminology customisation.
Scaling
- Independence of resources
- Our systems make use of a number of different approaches, including: resource usage monitoring and alerts, allowing us to quickly respond to performance issues, allocating additional resources as required; resource isolation, ensuring that for specific customers get dedicated resources; regional isolation, ensuring that for specific customers in each region get dedicated resources; and automatic scaling when requested, allowing the system to automatically allocate additional resources up to a specified limit at times of high load.
Analytics
- Service usage metrics
- Yes
- Metrics types
- We provide metrics on the number of users and completed assessment / forms.
- Reporting types
-
- API access
- Regular reports
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a CHECK service provider
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- No
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Users can extract data by using reports and APIs
- Data export formats
-
- CSV
- ODF
- Data import formats
-
- CSV
- ODF
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
-
Standard availability is 99.9%.
Premium and custom support packages offer increased availability and can also include a refund provision. - Approach to resilience
- Available on request
- Outage reporting
- Any system outages would be notified by email.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
- User access is control by role level security and support functions are provided only to authorised users.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- Between 1 month and 6 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- Between 1 month and 6 months
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber Essentials
- Information security policies and processes
- Adhere to the principles of Cyber Essentials and internally verified process and procedures.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- All changes are managed through our change control team who follow a process of assessment, test and validation prior to the implementation of any production changes. Application changes will follow our product quality assurance process. All changes are documented and audited.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Our services are frequently scanned on a schedule using Azure Security Center, which provides detailed vulnerability and security information for all our cloud services. Recommendations raised from this, including system patches, are fixed on a timescale depending on the severity of the raised issue.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Our systems audit all major events, including authentication failures and successes, configuration changes and item removal. These logs are monitored as part of Azure Active Directory Identity Protection, and alerts raised by this are reviewed weekly, with critical issues requiring resolution in 2 days.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Reported incidents are assessed by our IT Services Manager and a course of action determined based on issue severity. We use Microsoft Azure Security Center to record and manged the resolution of non-application incidents and our Help Desk to record and manage the resolution of any application incidents.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
By supporting distance learning we cut down on travel emissions, and by providing digital certification we replace use of paper certificates. - Covid-19 recovery
-
Covid-19 recovery
We support flexible working for our own staff. And the use of distance learning and digital certificates supports flexible training patterns for our clients. - Tackling economic inequality
-
Tackling economic inequality
We are a Northern UK based company providing high quality hi-tech careers to people of all backgrounds - Equal opportunity
-
Equal opportunity
We operate a comprehensive equal opportunity policy, with a full statement of policy available on request. - Wellbeing
-
Wellbeing
We practice pro-active support for staff wellbeing and can cite numerous examples where we have provided pro-active support for our staff well beyond legal requirements.
Pricing
- Price
- £8.50 to £35.00 a user a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- The full service can be available for a limited time trial.