Mosaic Island
Solution Discovery
Solution Discovery service provides a structure approach to technology change. At the heart of our discovery service is ensuring a clear understanding of the problem that you are trying to solve. We have a clear, tested and proven approach and framework for discovery that mitigates the above risk and bias.
Features
- Problem and question definition and positioning
- Scope, benefits & capability definition
- Solution and architecture analysis & definition
- Requirements capture, analysis, mapping and documentation
- Solution and architecture transition planning & road-mapping
- Technology and vendor selection
- Current & Target state definition
- Delivery planning and approach definition
Benefits
- Pragmatic and Independent analysis & recommendations
- Reduced risk of rework or technical debt accrual
- Clear baseline against which to proceed with confidence
- Design artefacts against which to plan and manage delivery
- Line of sight between capability, user requirements and solution
- Confidence in costing and execution
- Full understanding of scope and solution boundary
- Reduced chance of project changes impacting delivery
- High level solution and strategic alignment
Pricing
£550.00 to £1,500.00 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tony.silcock@mosaicisland.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 6 7 3 2 2 0 8 9 1 9 3 4 3 7
Contact
Mosaic Island
Tony Silcock - Head of Operations
Telephone: 07595594926
Email: tony.silcock@mosaicisland.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Our solution discovery framework includes key deliverables for planning transition from current to target state. This includes roadmap and migration planning, underpinned by delivery approach definition, resource modelling and service acceptance criteria
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Discovery is done in conjunction with client teams and stakeholders. We hold regular checkpoints throughout the discovery process ensuring that everyone is up to speed and aligned at all times. We work with clients to ensure that knowledge transfer happens throughout discovery. Our view is that discovery works well conducted as a collaborative effort between client and Mosaic Island consultants
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Solution discovery framework includes all considerations required when planning migration, both application and infrastructure.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- All our work is subject to Mosaic Island's own strict quality assurance and testing standards. We have a stringent in-house peer review and oversight processes
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- We provide support within our discovery service aligned to the delivery scope.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- May 2024
- What the ISO/IEC 27001 doesn’t cover
- There are no exclusions within our organisation.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
Mosaic Island recognises the importance of environmental and sustainability issues, and how these contribute to overall climate change. We therefore consider these matters in all our business decisions, ensuring we adhere to our company environmental policy, demonstrating our commitment to the wider community and clients. Remote working has a positive impact on a company’s environmental footprint and is a huge factor into why we made a permanent shift to having a remote workforce, and closing our main office which therefore brings a reduction in our individual and business carbon footprints. We prioritise the procurement of eco-friendly products and services from local suppliers, emphasising the reduction of environmental impact throughout our supply chain and ensuring that they are produced and supplied in a sustainable fashion, do not contain toxic materials, and can be recycled and/or are produced from recycled materials. We actively seek suppliers who share our dedication to sustainable practices. By collaborating with environmentally conscious suppliers, we aim to create a network that collectively contributes to the preservation of our planet. Our services prioritise energy efficiency, and we advocate for the adoption of green technologies that align with carbon reduction goals. We also work closely with our customers to implement strategies that optimise their eco systems, reducing overall carbon footprint. We have an efficient use of equipment – by keeping our surplus electronic equipment out of the landfill. At times when our business replaces electronic items, we recycle as much as possible, by holding technology auctions to our employees. All proceeds are then donated to charity. We have introduced a work cycle scheme, encouraging all our people to be eco-friendly with their transportation. In addition, we report on our carbon footprint which helps increase transparency and accountability in our supply chain.Equal opportunity
Our Diversity & Inclusion committee is in place to ensure we are prioritising an inclusive working environment. As part of this ongoing commitment to creating an inclusive workplace and to close the disability employment gap, we ensure our entire workforce undertakes compulsory training on equality and diversity. We also make sure our hiring process is inclusive, and we ensure we include language that appeals to a wider breadth of people. We also carry out work assessments which provide a framework of questions to help understand how best to cater for our people’s needs; this provides equality to all and ensures no one feels isolated. We also make sure we use the most modern and up to date technology to create more opportunities for people without restrictions, as well as operating a fully flexible working environment which ensures restrictions such as inaccessible public transport can be avoided as an example. We have clear policies that outline our position on equality including a statement on the prevention of Modern Slavery and Human Trafficking. These policies affirm our zero-tolerance approach and governs all our business dealings and the conduct of all persons or organisations with whom we contract directly or who we appoint on our behalf. We have compiled a supplier code of conduct which formally explains how we expect suppliers to operate, which includes relation to avoiding labour exploitation and driving equal opportunities. All our contracts require our suppliers to adhere to this policy and we will not engage with any supplier that does not. We have adequate controls in place to manage, monitor and mitigate such risks which inform us which parts of our Supply Chain or Business areas are most vulnerable. Our risk assessment is reviewed periodically and updated to ensure that our controls remain appropriate and robust.Wellbeing
As a fully remote working organisation, it is especially important for us to combat any potential feelings of isolation and ensure our people are happy, engaged, and productive. Health and wellbeing play a large part in this and is always encouraged throughout our workforce. We conduct regular initiatives to build stronger physical and mental health, this became more apparent throughout the COVID19 pandemic where the strongest of mindsets were tested. Initiatives such as team step challenges to encourage the importance of keeping active. We also run weekly coffee mornings to ensure we communicate regularly with the team, also encouraging people to take regular breaks. We run regular initiatives for ‘mental health awareness week’, which include encouraging time spent outdoors, connecting with nature, checking in with people and taking breaks, supported by our 5 qualified Mental Health First Aiders, who act as a point of contact for all mental health and wellbeing matters. We have a Diversity/Inclusion committee which includes the topic of mental wellbeing, where monthly workshops are held. We assess risk, provide resources, promote mental wellness strategies, and evaluate the effectiveness of relevant initiatives running. Our most recent workshop was a campaign for workplace culture change called ‘bringing your whole self to work’ which empowers employees to support their own and others wellbeing. We have active Cycle Scheme and Gym membership initiatives to encourage physical and mental health benefits. We provide proactive support including Employee Assistance Programmes which provide access to support services including qualified, confidential guidance and counselling to ensure our people have the support needed. All of these topics and resources are documented on our central ‘hub’ accessed by our workforce, including details of any initiatives we run, signposting to useful organisations and helpful guidance and advice on health and wellbeing.
Pricing
- Price
- £550.00 to £1,500.00 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tony.silcock@mosaicisland.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.