Apira Ltd

EPR and Clinical/Departmental Solutions

Apira provides services to realise NHS digital journeys through justification (OBC/FBC), specification, procurement, deployment and adoption of Electronic Patient Record (EPR/EPCR), clinical/departmental solutions (Radiology (RIS/PACS), Maternity, Pathology (LIMS), Ophthalmology, etc) and Shared Care Records to acute, mental health, community, ambulance and ICB/ICS settings. Supplier agnostic, we guarantee successful deployments/business cases.

Features

• Justification: development of HM Treasury, Green Book compliant Business Case
• Specification: Output Based Specification covering functional and non-functional requirements
• Buy: robust procurement process using framework or FTS methodology
• Deploy: deployment of the preferred solution leading to 'go live'
• Adopt: ensure thorough adoption of the solution across the organisation
• Realise: realisation of benefits to improve your services
• EPR: Electronic Patient Records
• Maternity: Maternity solutions
• RIS/PACS: imaging and other solutions for radiology
• LIMS: solutions for Pathology

Benefits

• Improves chances of internal/external business case approval
• Improves chances of successful procurement
• Improves definition of requirements
• Ensures excellent stakeholder engagement across the organisation
• Ensures robust planning for deployment
• Increases chances of successful deployment and adoption
• Improves deliver of benefits to staff and patients/public
• Knowledge of Cerner Nervecentre Advanced Servelec (Rio) Meditech
• Knowledge includes Dedalus Epic TPP, Graphnet,Clinisys, Medusa

£595 to £960 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at celia.fleming@apira.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

367395544165817

Contact

Celia Fleming
07836 601488
celia.fleming@apira.co.uk

Planning

• Planning service: Yes
• How the planning service works: Planning for implementation starts very early on with a robust Apira business case which ensures that the project has the best chance of success (through the funding required and the objectives/timescales agreed). Our business cases comply with all standards (Green Book, CIA model, etc) and we are experienced with internal approval processes as well as external up to and including HM Treasury. ; ; The Management Case part of the business case describes the approach to the management of risk, change and benefits – all important aspects of implementation. The business case is then followed by a robust, detailed Output Based Specification which makes the organisations requirements clear to potential suppliers – both functional and non-functional requirements need to be covered. ; ; A procurement process is also needed which complies with procurement legislation in order to minimise the risk of a challenge and maximise the selection of the best solution for the organisation. ; ; Planning for implementation can then start in earnest and includes strategies and plans for:; ; • Milestones, stages and workstreams; • Roles and resources; • Risks; • Change management; • Training ; • Testing; • Benefits realisation; • Data migration (if relevant)
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We supply training as part of our deployment. We also work with customers to develop long-term training solutions as part of this process. The design and delivery of training in new services includes a number of activities:; • Training Needs Analysis identifying the training needs of users; • Training Strategy to document what training is needed, when and how it is to be delivered; • Online training: through eLearning or other style of online delivery; • Classroom training: where more direct training is required; • Bitesize training: for shorter TikTok style training comprising of short video clips; • Gamification: using techniques from gaming to improve staff skills in the service; • At-the-elbow training (floorwalking): support for go live with direct face-to-face or virtual training
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our services included the justification and procurement of solutions and then their implementation, which would involve the migration to the Cloud or the migration between cloud services. ; The process of migration requires careful planning and testing prior to going live and there are several aspects to migration:-; ; DATA MIGRATION: which requires technical activities including: -; ; Data Migration Strategy to agree on what is migrated and how; decisions on the quantity of data to migrate; data quality activities to cleanse data prior to migration; extraction of data from current systems; transformation of data ready to load to the new solution; import of data;trial loads accompanied by testing to ensure that data migrates correctly; dress rehearsal; final migration.; ; USER MIGRATION: both in technical terms so that they can access the new solution and in terms of data associated with them (their accounts); ; INFRASTRUCTURE MIGRATION: so that end-user devices, networks,etc are configured as necessary to access the new services.; ; PROCESS MIGRATION: the process will be implemented in the new solution and are likely to change from the present “as is” process to a future “to be” process. This will give rise to both benefits to be realised and dis-benefits (gaps) to be addressed.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Testing is a critical part of the implementation to ensure that the new solution/service will function as required. Apira can design and lead the testing activities which cover a number of areas, including:; • Functional testing: ensuring that the service works as expected and as configured; • Data migration testing: ensure that the data has been migrated successfully; • Access/end-user device testing: ensuring that access to the services is as required from all locations and devices; • Performance testing: ensuring that the system performance (response) is appropriate ; • Resilience and DR testing: ensuring that the system will still work when components of it fail; • Interface testing: ensuring that all interfaces (to and from other solutions) work as expected

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Apira has no constraints. We are able to provide both on-site and remote services.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide support during a Cloud implementation. We support an organisation in developing their own long-term support.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS
• ISO/IEC 27001 accreditation date: 23/03/22
• What the ISO/IEC 27001 doesn’t cover: Not applicable.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  We have recently obtained our ISO 14001, which we are using as a social responsibility framework.; ; Our organisation is currently reviewing its carbon emissions reporting to enable us to publish our emissions on the UN/UK Government SME Climate Hub.
• Covid-19 recovery:

  Covid-19 recovery

  We understand the financial strain people are experiencing.; ; As an SME, we focus on ensuring all invoices are paid to our sub-contractors within 30 days.; ; We have also implemented the 'Real Living wage' for all staff.
• Tackling economic inequality:

  Tackling economic inequality

  Apira is in the final stages of obtaining our Real Living Wage accreditation from the Living Wage Foundation (we’ve passed all the checks and awaiting our accreditation badge).
• Equal opportunity:

  Equal opportunity

  We actively attempt to create a workplace where equality is embraced. Recent examples include: -; • The empowerment of women within IT and management. We have a women’s forum which looks for events and other opportunities Apira can undertake to promote women in the workplace; ; • In 2022 we acknowledged Gay Pride London by encouraging staff to wear Pride colours to meetings and organised a staff event to celebrate Gay Pride and diversity.
• Wellbeing:

  Wellbeing

  Apira are reviewing ways in which we can support our staff.; ; During the week 9th May 2022 we actively participated in mental health week and social isolation by buddying up staff working remotely to discuss a non-work-related topic.

Pricing

• Price: £595 to £960 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at celia.fleming@apira.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.