Skip to main content

Help us improve the Digital Marketplace - send your feedback

Prosperon Networks Ltd

SolarWinds Reporting Masterclass Course (Structured, Bespoke Or Customised) Onsite Or Remote

The course provides you with the knowledge to determine how the SolarWinds® web interface is best configured; such as identifying what data to display, or what metrics to display for different stakeholders. You will learn how to present data efficiently using custom charts and tables, and how to extract data.

Features

  • Create Custom Reports for Individual Stakeholders
  • Make Custom Charts and Custom Tables that Work
  • Generate Accurate BI Reports Fast using SWQL
  • Extract Data when there is No Default Option for it
  • Report on what Matters with our Best Practise Views
  • Get Management Buying with High-Level Dashboards

Benefits

  • Improves SolarWinds skills and knowledge
  • Increased SolarWinds productivity and performance
  • Maximise investment in SolarWinds products

Pricing

£595 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at carol.sanchez@prosperon.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 6 7 8 6 2 9 1 2 8 1 8 5 9 3

Contact

Prosperon Networks Ltd Carol Sanchez
Telephone: 01903 340993
Email: carol.sanchez@prosperon.co.uk

Planning

Planning service
Yes
How the planning service works
This service begins with a discovery session to understand your unique requirements for SolarWinds training. We can then recommend which training course would best meet your training requirements. Whilst we offer structured training courses, the courses can be customised to your unique learning requirements, and to the SolarWinds products you have. We will also discuss how the course should be delivered to meet your needs; this ranges from on-site at your office, at our training facility, or delivered remotely.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
SolarWinds

Training

Training service provided
Yes
How the training service works
To maximise your investment in SolarWinds, we have developed a range of SolarWinds training services, geared towards different user types and ability levels. Courses are virtual and classroom-based, with a mixture of lab sessions and lectures, delivered by SolarWinds accredited trainers. The courses are intended to give you the knowledge to maintain, customise, and use SolarWinds proactively to meet the needs of your organisation.
Training is tied to specific services
Yes
Services the training service works with
SolarWinds Products

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times vary, but the customer will receive an acknowledgement of the technical case within an hour of raising a support ticket. We do not have set SLA's.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We offer 1st and 2nd line support, which is included a part of your 1st year after the initial purchase or through our maintenance renewal service.

Customers will have access to both a technical account manager as well as technical support engineers.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
SolarWinds

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Prosperon Networks believe it's especially important for us to combat our environmental footprint, particularly as the effects of the climate crisis are being felt more intensely than ever. Prosperon Network runs an initiative to plant trees as part of social team building in order to restore nature to compensate for our carbon footprint.

Prosperon Networks encourage its employee through a cycle scheme going to work if possible, where employees save transport costs, parking, fuel and servicing cost.

Covid-19 recovery

Throughout the peak of the Covid-19 pandemic, our teams had been working remotely to keep them safe and avoid spreading the virus unnecessarily.

Our office has now reopened in Worthing with a hybrid structure (between onsite and remotely).

Onsite, our employees' working areas have been fitted with Acrylic protective screens between desks, and sanitising stations have been set up around the office.

Tackling economic inequality

We are committed to working with small, diverse, high-quality suppliers is an important aspect of our procurement vision. Prosperon Networks is a member of Worthing Chambers of Commerce that works with and develops small, minority-owned businesses. Our team is always looking for small and diverse suppliers that can deliver creative, high-quality products and services.

Prosperon Networks offers a growing number of local apprenticeship opportunities to sharpen their skills and find their place in the professional world.

Equal opportunity

Prosperon Networks are committed to treating all its employees and job applicants equally, and an equal opportunity policy is in place.

The Policy aims to avoid unlawful discrimination in all aspects of employment including; recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, other terms of employment, discipline, selection for redundancy and dismissal.

At Prosperon Networks, we champion diversity and inclusion. We embrace different perspectives and give everyone the chance to be the best that they can be, enabling us to think and operate in new, creative ways that grow and enhance our business.

Wellbeing

Prosperon Networks promote employees' health and wellness as part of its workplace strategy. We encourage employees to focus on key health behaviours such as increasing physical activity, improving eating habits, and reducing stress.

Our Human Resources Department runs monthly Wellbeing initiatives.

Pricing

Price
£595 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at carol.sanchez@prosperon.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.