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Essential Computing

UnitySync

UnitySync enables separate organisations to collaborate securely.
It is a Web-based directory synchronisation application that connects 2 or more directories, and syncs data between them. After a
synchronisation run, end users see email addresses, contact information, etc. from other directories within their own directory address books.

Features

  • HR Database and LDAP Directory Synchronizations.
  • Sync on prem and cloud directories.
  • Flexible directory sync; include or exclude objects.
  • Create mail enabled objects in destination directory.
  • Centralise with one instance or sync to local instances.
  • Central configuration, easy distribution for local execution.
  • Microsoft Exchange, M365, Entra/Azure, Google, AWS
  • OpenLDAP, CSV files, LDIF files, ODBC databases, ViewDS and more

Benefits

  • Low footprint, light touch installation.
  • Data syncs between directories, stays in your environment.
  • Customise configuration to suit specific data sync requirements
  • Get going within hours.

Pricing

£3,236 to £10,596 a unit a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@essential.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 6 8 4 8 4 6 3 6 2 3 4 9 8 5

Contact

Essential Computing Clare Knight
Telephone: 01275 343199
Email: info@essential.co.uk

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
LDAP, Microsoft Exchange, Microsoft Entra ID, Microsoft 365, Azure, AWS, Google, Amazon, Active Directory, Lotus Notes/Domino, Office 365, CSV, LDIF, SQL
Cloud deployment model
Private cloud
Service constraints
None
System requirements
  • Linux Intel 64-bit
  • Windows Intel 64-bit

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday-Friday 9-5pm UK Office Hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Our Support Service, which includes: email, phone and remote access support from our Bristol based offices is available Mon-Fri, 9-5.30pm . Support is provided by our trained technical support team. Installation services are carried out by our Technical Consultants, who hand over to the support and customer care team following planning, install and configuration to suit your organisations needs. Where subsequent on site support is needed this would be quoted as needed on a day rate basis. Your customer account manager will work closely with Support to help and advise following initial technical installation and set up. In addition, the vendor provides out of UK hours support via email Monday-Friday.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Online download of the software, license keys and Administrator documentation, backed by support from our technical team.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
30 days notice is required in writing to end your subscription.

You can simply delete your ...\UnitySync directory. We suggest you backup the directory first, in case you want to reinstall later. There are no registry entries to clean up. You will want to remove
the UnitySync IIS virtual directory.
End-of-contract process
You back up your Unitysync Directory if required, and delete. No exit fees.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
The UnitySync Manager User Interface (UI) gives you the power to manage all synchronization processes in one
place. Manage individual connections, log files, global settings, and access help files all from the UnitySync UI.
Accessibility standards
None or don’t know
Description of accessibility
Manage individual connections, log files, global settings, and access help files.
Accessibility testing
None.
API
No
Customisation available
Yes
Description of customisation
UnitySync enables any number of connections to source data.

Scaling

Independence of resources
The service is hosted within your own environment.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Directory Wizards

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Data is retained within the customers environment.
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
A copy of the directory is backed up in your environment. No export required.
Data export formats
Other
Other data export formats
LDIF txt file
Data import formats
Other
Other data import formats
  • CSV
  • LDIF

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
N/A, hosted within customer environment.
Approach to resilience
Customers can choose to add additional server installs for resilience.
Outage reporting
Email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Access is restricted by role. MFA authentication in place across the tenant.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
ISO27001 framework approach.
Information security policies and processes
Information security is owned by the IT Director.
All datacenters are ISO/IEC, CSA/CCM, ITAR, CJIS, HIPAA and IRS certified.

We continually review the use of security measures so that we can improve the way in which we protect our business and our customers.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The Change Management team utilise our own change control systems and follow a standard framework.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Access to our Production environment is restricted by an explicit need-to-know basis, uses least privilege, and is frequently audited and monitored, and is controlled by our team.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We have defined our own protective monitoring processes in line with contract and customer requirements. All systems, networked devices, and circuits are constantly monitored and logically administered by our team.
Incident management type
Supplier-defined controls
Incident management approach
Any security or data breach event must be reported immediately to the CTO.

Security Incident Response, in case of a system alert, events are escalated to our 24 / 5 teams providing Operations, Network Engineering, and Security coverage. Employees are trained on security incident response processes, including communication channels and escalation paths.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

We are committed to reducing our environmental impact as part of how we operate as a digital business.
As a digital services provider, we enable our customers to realise sustainable hybrid workplaces for positive wellbeing and environmental impact through the technology solutions we provide, and through the way we collaborate to implement the solutions for long term success.
Our focus is on reducing energy and resource usage, reducing the need to travel where possible, and enabling team communications and education to support these objectives. We proactively support our customers, and vendors to do the same by delivering projects in a way which considers environmental factors at the planning stage.
In recent years, we have reduced our office footprint to support hybrid working, minimising travel requirements for our teams. Our services are delivered fully remotely to customers, to pass on the same benefits.

Equal opportunity

We provide technology solutions which help level the playing field for people across the workforce. Accessibility is a key consideration, and we work with solutions which integrate with Microsoft’s advanced accessibility capabilities wherever possible.

Wellbeing

The solutions we provide are aimed at making day to day working life better for the people using it, by enabling them to achieve more from within their Microsoft365 applications, reducing digital friction.
Doing the right thing is a core value of our business. This starts with commitment to our team, to be a responsible, fair and supportive employer, by offering a safe and welcoming environment to do their best work and providing development pathways where possible.
Our belief is that if our people are supported well, they can do the best they can for our customers.
Underpinning all the above, is the choice to work with vendors with aligned values in terms of their positive impact on their people, teams, partners, and customers.

Pricing

Price
£3,236 to £10,596 a unit a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Free, full 30 day trial available by contacting us on the link below:
Link to free trial
https://www.essential.co.uk/migrate/directory-synchronisation/get-unitysync-directory-synchronisation/?enquiry_type=Quote

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@essential.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.